COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS
KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL
(1) We did not receive the Consumer Rights Pamphlet, required by law.
(2) Tri- R- Construction led us to believe he had a crew of people working for him but all we ever saw was one carpenter and the owner.
(3) Tri ?R- Construction came into our home and totally gutted our kitchen. The problem was they did not have the corner cabinet they needed to get the job started. The vender that Tri-R bought the cabinets from instructed the Tri R carpenter on how to install the cabinets without the corner cabinet .The Tri ?R carpenter refused to install cabinets so this left us without a kitchen for over two months. I also forgot to mention they pulled up all the flooring too, you can only imagine the mess and inconvenience it was to us. We also were forced to eat out every day and night for over two months, at great expense to us. They left the basement a total mess with wood chips all over everything. (Pictures available) On several days the carpenter called in sick and admittedly said he was suffering from a hangover.
(4) Tri-R Construction removed my kitchen faucet, r/o faucet, garbage disposal and water lines to my dishwasher. Then they reinstalled all new kitchen faucet, r/o faucet, garbage disposal, water lines to my dishwasher, water lines to my refrigerator, and toilet. As per the contract all work was to be performed by a licensed plumber. I checked with the State Of Illinois and Tri-R-Construction nor the owner of Tri ?R Construction are licensed plumbers or licensed plumbing contractors. I contacted two licensed plumbers who both concurred that the plumbing was not to code and would cause us problems down the road. As it stands now the plumbing needs to be redone because food just sits in the garbage disposal and doesn?t go down the drain. The drain needs to be lowered about 5 inches.
(5) Tri-R-Construction installed new hardwood floors. I had over 70 wood planks that had to be replaced because of improper installation or because they were scratched or dented by Tri-R Constructions flooring contractors. I had to hire an outside contractor to repair the floors. Tri-R signed a document that allowed another contractor to repair his work and deduct the amount of money owed off Tri-R- Constructions bill.
(6) Tri-R- Construction installed a new front door. The door was improperly installed and kept rubbing against the frame and some of the paint came off. During the winter cold air and snow would come through the door. Once again the owner finally agreed to let me get a different contractor to repair the door properly. The owner signed a document to allow another contractor to repair his work and deduct the amount of money off Tri-R Constructions bill.
(7) We paid for quartz countertops Caesar stone 3100. We were told by Tri- R that his supplier could not get the quartz any more. The Tri- R told us that the quartz and the granite countertops were the same amount of cost. We were in a time crunch because of the holidays so we took the granite countertops. The countertop was ordered incorrectly and we had to wait again. The new countertop came in with the wrong sink, but we settled and took it anyway. Much to our surprise granite was half the price of quartz. We paid for quartz so we expected a price adjustment. The vender told me that the Tri-R refused to buy the quartz, even though that?s what we were quoted. It was because of the cost, not because he could not get the product. The vender billed the Tri-R for the remake of the second countertop because the Tri-R ordered it incorrectly. I got a letter from the vender of the countertop company that informed me that Tri-R-Construction did not pay their bill and that if I did not pay the bill they were going to put a lien on our house. I paid the bill, and have now paid for the countertops twice.
(8) We waited and waited for Tri-R- Construction to finish the kitchen. All we got were excuses. He kept asking for more money but the job was not finished. We obviously are not going to use this contractor for the bathrooms.
(9) I now have to hire a new contractor to finish the kitchen. With all the money I have laid out to fix his incompetent work, plus all the money I have paid out for the products that he was supposed to pay for, it turns out that Tri- R- owes us money. This kitchen project is costing me way over budget.This company has cost us more time, money and grief. This contract was signed 5/28/14 and is still not done. As of 7/9/2015 we got Tri-R to pay us a very inadequate amount of money thanks to our lawyer. This company left us with a giant mess to clean up.
(10) If you think I am just a complainer, please read the reviews from another unhappy customer on the BBB web site. 5/15/2015"},"url":"https://www.angi.com/companylist/us/il/dundee/tri-r-construction-and-remodeling-reviews-2347964.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Country Living Construction Group, Inc.","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Roger A."},"reviewBody":"John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the problem. Unfortunately, it didn't fix it and John came back to go for a more drastic repair. He made several recommendations for the repair and we liked his approach so much that we asked him to look at a few other handyman things that needed to be done e.g. install cove molding, caulk behind a kitchen countertop, and finish a wood panel for us. Well, the leak has been fixed, the drywall has been patched, the molding installed, the countertop affixed more securely and caulked, the wood panel finished, and a bathroom cabinet modified. Everything looks great and still works great after several months. We're also in the process of purchasing a fixer-upper house which John Michael graciously "inspected" and provided valuable advice on how to remodel. We're definitely using him for that work. "},"url":"https://www.angi.com/companylist/us/il/lake-bluff/country-living-construction-group%2C-inc-reviews-180282.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"AMERICAN COUNTER REFINISHERS","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Ann W."},"reviewBody":"Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage that he was able to sand out. He then sanded the countertop that had lots of scratches to a nice matte finish (he asks you up front if you want a shiny or matte finish). I also had a damaged spot on an edge that he was able to repair and fill in. My sink and counters looked brand new when he was done. It's unbelievable! As a matter of fact, someone stopped by later in the day and asked if I got new countertops! Frank told me how to take care of my counters and keep them beautiful for a long time. I am very happy with the service I received and would highly recommend Frank. "},"url":"https://www.angi.com/companylist/us/il/elgin/american-counter-refinishers-reviews-429263.htm"},"position":10}]}
Countertop Repair reviews from real Angi homeowners in Darien, IL
The owner gave me excellent advice on how I could take care of sealing my countertops. Very honest and helpful. I would use his services for future projects. He really knows his trade!
All work was done as scheduled. All work was coordinated with the installation of the countertop.
Kathleen D.
5.0
04/2016
DTK installed new granite countertop, backsplash, and sill for my bathroom. They arrived on time, verified work to be done, secured undercount sink to counter, cut hole for faucet, installed and sealed in about 45 minutes. Very professional and dependable and will be using again in the future.
Apb.
1.0
09/2015
COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL (1) We did not receive the Consumer Rights...
Roger A.
5.0
07/2013
John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the...
Ann W.
5.0
06/2013
Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage...
8 employees. Cost is determined by the job. No travel charges. DBA JK Complete Remodeling. JK Complete Remodeling and Construction sub-contracts all of our Electrical work through Swiss Electric. Swiss Electric is owned and operated by Gilbert Bottcher, and is located at 1473 Driftwood Ave, Palatine, IL 60067, and can be reached at (312) 342-4333. Their IL Electrical Contractor License number is SE6594. JK Complete Remodeling & Construction sub-contracts all of our Plumbing through Aquarius Plumbing Services. Aquaius Plumbing is owned and operated by Mariusz Gapinski, and is located at 406 W. Marion St., Prospect Heights, IL, 60070, and can be reached at 847-409-7894. Aquarius Services is licensed and bonded by the City of Chicago. License #058-180662.
"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."
Marva L on June 2024
8 employees. Cost is determined by the job. No travel charges. DBA JK Complete Remodeling. JK Complete Remodeling and Construction sub-contracts all of our Electrical work through Swiss Electric. Swiss Electric is owned and operated by Gilbert Bottcher, and is located at 1473 Driftwood Ave, Palatine, IL 60067, and can be reached at (312) 342-4333. Their IL Electrical Contractor License number is SE6594. JK Complete Remodeling & Construction sub-contracts all of our Plumbing through Aquarius Plumbing Services. Aquaius Plumbing is owned and operated by Mariusz Gapinski, and is located at 406 W. Marion St., Prospect Heights, IL, 60070, and can be reached at 847-409-7894. Aquarius Services is licensed and bonded by the City of Chicago. License #058-180662.
"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."
Americraft, Inc. located in Downers Grove, specializes in custom home remodeling for your dream kitchen, bath and basement. Featuring unsurpassed value and quality for high end remodeling. Americraft believes in using old world craftsmen methods, coupled with quality and technologically advanced products, for a lifetime of memories to come. We are a full service remodeling company, from design to delivery, from conception to a beautiful new reality. At Americraft, we'll bring your vision to life! Americraft strives to enhance the lives of our clients by providing high quality projects with hands-on service and minimal disruption to the family environment, building trust through communication and attention to detail. Our experienced craftsmen and personal attention to every project ensures that every customer is 100% satisfied. As the owner, I personally oversee every job from start to finish along with my staff. Once a job begins, you can be assured that each day we will be working towards its completion. As a member of BBB with an A+ rating, I have pledged to live up to the organization's high standards of honesty, integrity and responsibility.
"Repair of small guest bathroom shower/tub area. Chose americraft bc they had no complaints on bbb and good reviews on social media. After obtaining quote greg came out to evaluate repair and answer questions. Our perception was that Greg lost interest when we didn’t want to change tub to shower or replace the bathtub. Just to keep existing tub. This would have brought quote down 2 to 3 thousand dollars. At this point Greg practically ran out of our condo. Never heard back from them. Our perception is that Americraft is not nterested if project is 10 thousand or lower. My wife may of scared him with either providing awareness of plumbing problems with common area or had all lights off except bathroom bc she’s embarrassed of our condo. Do not recommend for small projects."
RickandCarol C on December 2023
Americraft, Inc. located in Downers Grove, specializes in custom home remodeling for your dream kitchen, bath and basement. Featuring unsurpassed value and quality for high end remodeling. Americraft believes in using old world craftsmen methods, coupled with quality and technologically advanced products, for a lifetime of memories to come. We are a full service remodeling company, from design to delivery, from conception to a beautiful new reality. At Americraft, we'll bring your vision to life! Americraft strives to enhance the lives of our clients by providing high quality projects with hands-on service and minimal disruption to the family environment, building trust through communication and attention to detail. Our experienced craftsmen and personal attention to every project ensures that every customer is 100% satisfied. As the owner, I personally oversee every job from start to finish along with my staff. Once a job begins, you can be assured that each day we will be working towards its completion. As a member of BBB with an A+ rating, I have pledged to live up to the organization's high standards of honesty, integrity and responsibility.
"Repair of small guest bathroom shower/tub area. Chose americraft bc they had no complaints on bbb and good reviews on social media. After obtaining quote greg came out to evaluate repair and answer questions. Our perception was that Greg lost interest when we didn’t want to change tub to shower or replace the bathtub. Just to keep existing tub. This would have brought quote down 2 to 3 thousand dollars. At this point Greg practically ran out of our condo. Never heard back from them. Our perception is that Americraft is not nterested if project is 10 thousand or lower. My wife may of scared him with either providing awareness of plumbing problems with common area or had all lights off except bathroom bc she’s embarrassed of our condo. Do not recommend for small projects."
We are a full service contractor striving for 100% satisfaction. We always offer free consultations for any project large or small and are more than happy to make present or recent customer jobs available to visit or contact. Over 30 years of experience and meticulous attention detail mean you can be confident in your remodeling project.
"What can I say about Dan and crew? If there were six stars, I would have given them all of those! Our powder room job was also flooring for the hallway and laundry room, plus a utility sink. It was a total gut job in the bathroom. Dan could not have been nicer, quoted us a more than fair price and the job was finished in record time. He was very responsive to any questions we had (ok mostly me). Also, his workers (2) were fantastic. I'm not sure if I should name them, so I won't. They were efficient and professional, asked questions when needed and cleaned up the site and their work space (our garage) every single day. They treated our home with care, as well as our old appliances and new fixtures. We could not have been happier with all of it."
Lisa A on October 2024
We are a full service contractor striving for 100% satisfaction. We always offer free consultations for any project large or small and are more than happy to make present or recent customer jobs available to visit or contact. Over 30 years of experience and meticulous attention detail mean you can be confident in your remodeling project.
"What can I say about Dan and crew? If there were six stars, I would have given them all of those! Our powder room job was also flooring for the hallway and laundry room, plus a utility sink. It was a total gut job in the bathroom. Dan could not have been nicer, quoted us a more than fair price and the job was finished in record time. He was very responsive to any questions we had (ok mostly me). Also, his workers (2) were fantastic. I'm not sure if I should name them, so I won't. They were efficient and professional, asked questions when needed and cleaned up the site and their work space (our garage) every single day. They treated our home with care, as well as our old appliances and new fixtures. We could not have been happier with all of it."
With over 27 years of experience, Modern View Kitchen & Bath Remodeling is Chicagoland's premiere General Remodeling Contractor. Your satisfaction is our only concern. Call us today. No job too small, we do it all.
"Great experience from start to finish! Very professional!"
Ankit P on November 2024
With over 27 years of experience, Modern View Kitchen & Bath Remodeling is Chicagoland's premiere General Remodeling Contractor. Your satisfaction is our only concern. Call us today. No job too small, we do it all.
"Great experience from start to finish! Very professional!"
Mr. Handyman is a trusted professional handyman service specializing in a wide range of maintenance, repair, and improvement projects for homes and businesses. Known for reliability and skilled craftsmanship, the team at Mr. Handyman includes experienced professionals trained in carpentry, drywall, painting, electrical, remodeling, and plumbing work. Dedicated to delivering high-quality service, they prioritize customer satisfaction, ensuring each project is completed efficiently and to the highest standards. With a one-year warranty on their work, Mr. Handyman provides peace of mind and stands out as a dependable partner for property maintenance and improvement needs. Whether it’s a small fix or a larger project, you can trust Mr. Handyman to take care of it like family.
"It was expensive project, but Curtis Kibbe did a great job. We are very pleased with the quality of his work."
Kathy P on October 2025
Mr. Handyman is a trusted professional handyman service specializing in a wide range of maintenance, repair, and improvement projects for homes and businesses. Known for reliability and skilled craftsmanship, the team at Mr. Handyman includes experienced professionals trained in carpentry, drywall, painting, electrical, remodeling, and plumbing work. Dedicated to delivering high-quality service, they prioritize customer satisfaction, ensuring each project is completed efficiently and to the highest standards. With a one-year warranty on their work, Mr. Handyman provides peace of mind and stands out as a dependable partner for property maintenance and improvement needs. Whether it’s a small fix or a larger project, you can trust Mr. Handyman to take care of it like family.
"It was expensive project, but Curtis Kibbe did a great job. We are very pleased with the quality of his work."
DAL Builders has been handling various construction jobs from simple re-modeling to full-scale new construction since 1994. Our team of licensed experts ensures 100% satisfaction every time. Our mission at DAL Builders Inc. is to provide service that exceeds our clients expectations. We strive to provide a safe and enjoyable workplace. We treat every job as if we were working in our own home, Providing quality work at a fair price. Always being conscientious of our surroundings using environmentally friendly products and practices at no additional cost to our clients.
"This has been one of the best experiences I’ve ever had with a contractor. The owner David took his time explaining options to me and no high sales pressure. His team turned out 5 star work that was meticulously perfect and David stopped by almost every step of the way to make sure. I highly recommend DAL for all your projects……they will not disappoint!"
Cathy K on August 2025
DAL Builders has been handling various construction jobs from simple re-modeling to full-scale new construction since 1994. Our team of licensed experts ensures 100% satisfaction every time. Our mission at DAL Builders Inc. is to provide service that exceeds our clients expectations. We strive to provide a safe and enjoyable workplace. We treat every job as if we were working in our own home, Providing quality work at a fair price. Always being conscientious of our surroundings using environmentally friendly products and practices at no additional cost to our clients.
"This has been one of the best experiences I’ve ever had with a contractor. The owner David took his time explaining options to me and no high sales pressure. His team turned out 5 star work that was meticulously perfect and David stopped by almost every step of the way to make sure. I highly recommend DAL for all your projects……they will not disappoint!"
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."
Amanda S on November 2023
15 TIME TOP SHELF DESIGN WINNER by CLOSETS MAGAZINE/WOODWORKING NETWORK. Offering custom-designed closet and cabinetry systems, we are dedicated to providing our customers with the highest quality workmanship, superior materials, and personalized service on every project.
"Mary offered great advice on how to make our garage more functional, and was extremely receptive to our feedback. The guys who installed the cabinets did a great job! Overall we are very happy."
We are your premier general contractor specializing in kitchens and carpentry. Let us bring your renovation dreams to life with top-notch workmanship and attention to detail. From custom cabinetry to intricate trim work and doors, we handle it all with precision and care. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today! *Financing Available*
"Great work done by this team. They worked with me to make sure my bathroom project was handled right start to finish. Christian and Joe were very communicative and responsive and I would recommend them to anyone looking to do kitchen or bath work in their home"
John D on August 2025
We are your premier general contractor specializing in kitchens and carpentry. Let us bring your renovation dreams to life with top-notch workmanship and attention to detail. From custom cabinetry to intricate trim work and doors, we handle it all with precision and care. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today! *Financing Available*
"Great work done by this team. They worked with me to make sure my bathroom project was handled right start to finish. Christian and Joe were very communicative and responsive and I would recommend them to anyone looking to do kitchen or bath work in their home"
As a Remodeling and Roofing company, dedicated to providing premier customer service, it is important to us to deliver unparalleled workmanship on every assignment. We are accredited, licensed, bonded, and insured. With our experience, contractors and expertise, we can provide the support your project needs for every construction project. We will work with you to meet deadlines and coordinate with other related projects. We will maintain open communication with you to keep you up to date on the status of your job. We do this to guarantee that the project is completed according to your preferences. We combine our industry knowledge, the highest quality building supplies and equipment, and our dedication to deliver exceptional service to our clients. We will stay in touch, keeping you up to date on both the paperwork and renovation process with our general contractor.
"Absolutely the best company for all your construction needs. Outstanding deck repair and painting. I am thrilled about the outcome."
Robert T on May 2025
As a Remodeling and Roofing company, dedicated to providing premier customer service, it is important to us to deliver unparalleled workmanship on every assignment. We are accredited, licensed, bonded, and insured. With our experience, contractors and expertise, we can provide the support your project needs for every construction project. We will work with you to meet deadlines and coordinate with other related projects. We will maintain open communication with you to keep you up to date on the status of your job. We do this to guarantee that the project is completed according to your preferences. We combine our industry knowledge, the highest quality building supplies and equipment, and our dedication to deliver exceptional service to our clients. We will stay in touch, keeping you up to date on both the paperwork and renovation process with our general contractor.
"Absolutely the best company for all your construction needs. Outstanding deck repair and painting. I am thrilled about the outcome."
General Home Repair Company with the following specialties: Full re-model of kitchen, baths, basements. Attic Insulation. Full service Handyman and repair staff, with (4) service techs. All service techs are in-house, reference and background checked. Additional DBA: Silver Hammer Home Services
"Rob completed all work including fixing a plumbing leak, and several other replacement and maintenance jobs. Everything was done very well at a fair price!"
Greg D on January 2025
General Home Repair Company with the following specialties: Full re-model of kitchen, baths, basements. Attic Insulation. Full service Handyman and repair staff, with (4) service techs. All service techs are in-house, reference and background checked. Additional DBA: Silver Hammer Home Services
"Rob completed all work including fixing a plumbing leak, and several other replacement and maintenance jobs. Everything was done very well at a fair price!"
Greg D on January 2025
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FAQs for countertop repair projects in Darien, IL
The average cost to hire a handyman ranges from about $40 to $140 per hour. Average project cost ranges between $180 and $700, but the cost per hour and per project depends heavily on the type, size, and complexity of the project. The pro’s experience level and your location also factor into how much a handyman charges per hour or per project. You can also expect to pay higher rates or additional fees for emergency services, or around periods of high customer demand, like holidays.
There are several countertop options available to fit your lifestyle and needs.
Granite countertops are durable and come in a variety of colors.
Soapstone countertops are prone to scratches and best in smaller kitchens.
Marble countertops are less durable than granite but a good option for busy kitchens.
Slate countertops are stain-resistant, making them easy to clean.
Limestone countertops must be sealed often to prevent scratches.
Acrylic countertops cost less than granite while still providing durability.
Laminate countertops are the most affordable but chip and fade faster.
Wood countertops need monthly sealing to maintain.
The cost to install countertops is $3,105 on average. This project cost can range from $400 to $8,500, depending on the material, edging, and countertop size.
Laminate countertops are generally the most cost-efficient, ranging from $8 to $27 per square foot. On the other hand, slate countertops are considered more luxurious and range from $30 to $90 per square foot. There are also countertop materials priced between those two, including stainless steel, granite, Corian, and wood.
Do you have any before and after photos of your work?
How long have you been doing this kind of work?
Do you clean up and dispose of waste when the job is finished?
Yes, you should hire a handyman who’s licensed, certified, and insured, if possible. States have different requirements for handyman licensing, registration, and certifications. If licensing is required in your area, you may pay more for a licensed handyman with experience than one who is not licensed or certified, but you’re likely to get a better end result for your project. Be sure to check our state licensing tool to review the local handymen guidelines.
The Darien, IL homeowners’ guide to countertop repair services
From average costs to expert advice, get all the answers you need to get your job done.
Are you leaning towards solid surface countertops? If so, you've likely come across Corian®. Find out how much Corian® countertops cost so you can plan your project.
The cost of stainless steel countertops may seem shocking compared to laminate, but their durability may be worth it. Here’s how much you can expect to spend.