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"NIGHTMARE!! Buyer beware!! Do not use Bath Planet St. Charles, MO or Peoria, IL same owner. Believe me, I’m doing you a favor and saving you time and money. Where do I even start? First of all, they will say anything to get you to sign the paperwork. And I mean anything, including guaranteeing it to be done by a certain date if you sign today. We were not going to get it done this early but due to my upcoming hip replacement and their guarantee that it would be done before that surgery date, we signed. UGH! Well, mistakes started right away, including getting our phone number wrong and even though we called the office several times to correct, told everyone person that came out, they continued to get it wrong. I thought, it’s ok people makes mistakes but little did I know it was just the beginning. Starting with the guys leaving my gate open and my dog getting out and having to pay $85 to get her from animal control. She was missing for hours!!!! Now I have to say, they felt bad and tried looking for her and due to me not able to drive, gave me a ride to animal control to pick her up and even offered to pay half. So I thought ok, this is a mess but they are trying to make it right. Little did I know this was just the beginning. From making a mess, breaking a yard sign, the worker having long arguments with their significant other on the phone while working (awkward) they began their work promising to be done in two days. Well, first day looked promising although the guy told me that what I was told about covering the tile behind my toilet was not going to happen. I was bothered and when I said I cancelled my drywall guy, he offered to do it for me “on the side” while the toilet was out. He seemed to want to help and said he would take care of it. Against my better judgement I agreed. I also found out that first day that this guy had a family emergency and that he would have to finish the next day because he would be gone the rest of the week. Ok understandable. The second day, I get a text that some parts are not in. After no one coming by 1pm, I started to get concerned so I called the office and I asked what time the parts will be coming in. The woman stated that the parts probably wouldn’t be until later. I asked if the guy doesn’t get done, could they guarantee someone else to come out the next day to finish. She stated absolutely not, we cannot guarantee and she stated they do not guarantee it done by my surgery. I was not happy and made it known and she started arguing with me. So the guy texts that he will be there and it will be done. He gets here like 430-500pm doesn’t leave until 930pm. And didn’t finish the shower and did a terrible job on the drywall. Oh, the shower worked but there were no shelves, the floor pan had no texture and one of the shower heads was installed in the middle of the wall. Yes the middle!!! I was furious. It was not done and my bathroom looked horrible!! Of course, the project manager was nice and listened and kept promising to make it right. It took weeks and several no shows and me and my husband calling and calling (and the whole time I’m recovering from TOTAL HIP REPLACEMENT) until finally a different guy came out and finished the shower but he would not touch the drywall. So it took a month of dealing with them to get it done AND I had to hire another guy to correct the drywall. When we asked for a small discount to cover drywall correction expense and the fact they were not finished with install by promised date, we were told, “no. The shower worked, didn’t it?” Seriously?!! I wasn’t promised that the water would be coming out of the shower (in the middle of the wall) I was promised that they would be done before my surgery or at least installed correctly! So if you like being strung along, hearing false promises, no return phone calls, unprofessional behavior from staff to installers, leaving your house messier than when they came in, breaking your yard stuff, losing your dog, then these are the guys for you."

"I found Jacob and Eric Gottberg through your agency. They told me they were licensed plumbers. I paid them $1500 to replace pipes under my house and get my water running and toilet flushing. I've had an electrician come to rewire the house and he said there was a leak. I called Jacob and Eric and was told I had to give a fee for them to look at it. Today the pipe they replaced under the sink burst. It had been leaking this entire time. Now I have to replace the floor under the sink and have it fixed again. Will never recommend this company."

"These people are pros at custom walk in showers their very affordable and helped me with getting a veteran loan to help with me being disabled this company has a heart for helping people they are hands down the best out there . The main tile guy Jimmy had my 3 year son with a mini tape an tool belt on helping management with the job it was the most adorable thing I've ever seen. We love them ."

"Very nice guys and willing to work with you. Photos coming soon"

"We recently completed an ADU in our backyard, and the process with Evolution Drafting was very smooth from start to finish. I truly felt that my needs were heard—our goal was to create a comfortable space for our daughter and her family when they visit, and the team made that happen. Evolution Drafting was highly responsive, and their revision process made it easy to make adjustments along the way. Great company to work with. Special shout out to our agent Elizabeth. She is so helpful and informative!"

"He replaced the tile in my kitchen and it looks phenomenal highly recommend"

"I love my new shower. The installers were great! I will be calling them when I’m ready to do my other shower."