Get matched with top gas fireplace repair pros in Charleston, IL

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Jon was AMAZING, and our backyard has been transformed from a dog-centric wasteland to a place for entertaining and relaxation. Jon is an artist who has great ideas about how to transform your space into something functional AND beautiful. He is a perfectionist with an eye for the small details. He is also extremely patient; our ideas and goals developed over the course of the project. He was flexible and always contributed great ideas and feedback based on his many years of experience. Working with Jon was the highlight of our summer-- not only because we have enjoyed our new outdoor space but also because we truly enjoyed spending time with him. I can't imagine there is anyone else in town that can match his quality of work and his eye for design. I would not hesitate to hire him again...and will be doing so next year when we tackle the front yard."

"It went so well!! We heard about Pyramid through a trusted friend and will definitely use them on our next project. They had a better price than the other places we were looking at and had more selection that to me, seemed to be better quality! The installers were clean and respectful. If you want a classy and stunning job use this company."

"As a small business owner, I strongly caution others against this HVAC/R company. In over 10 years, they?ve been the least trustworthy and poorest performing contractor I?ve worked with. We experienced repeated service issues, a 25% rate hike without notice, ignored emails, and unreturned quote requests. Worse, we were billed for work that wasn?t done?confirmed twice, including by a third-party inspection with photos. Even when confronted, they deflected and delayed for months. We had to hire another company. They also mis-sized a walk-in freezer due to bad measurements and blamed their supplier. When shown proof it was undersized, they argued with no solution. They later mismeasured again on a replacement bid. Their attitude throughout was defensive, unprofessional, and dismissive. If something goes wrong?and it likely will?they will not stand behind their work. Save yourself the frustration and look elsewhere."