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"I haven't hired him yet, but plan to very soon -- Troy Hamilton is AWESOME! Super knowledgeable, helpful, thorough and able to answer all of my questions!"

"Timothy Shelton did a great job with the inspection. Dwayne and his crew were great on install"

"Jeremy represents the firm very well. So personable and courteous."

"Did on same day of week"

"Showed up early to start on time. Did a professional job at an affordable price!"

"Nasty man. Did half the job then quit. Berated his boy the whole day on the job then ran and quit when he screwed up twice. Tore the hell up out of my yard. Run from this horrible person."

"They are unprofessional, rude don't like to do his job. Very defensive why he doesn't want to do the job that day"

"They had done a good job on my skylight. So I hired them to replace my grandsons roof. Showed up immediately. Started the job a day or two later. Finished it in a day and a half. Reasonable rate. Another excellent job. .Thank you, EC ROOFING ."

"AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $11,000 in 2020 to have interior drain tile and a landing drain connected to a new sump pump Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022 Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. Update as of 3/3/2023 AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $10,800 in 2020 to have interior drain tile and a landing drain connected to a new sump pump. Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022. Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property. Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work. They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection. There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable. They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else). As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT. Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, I believe they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem, in my opinion. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else) As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY."

"LEARN FROM MY EXPERIENCE! 2/4/25 - Final hit from Champion. My windows DO NOT qualify for the Federal Tax Credit. I failed to do my research. The windows must qualify for your climate zone on the day of installation. This info is on each window sticker. All of which were removed and not offered to me. From Energystar.gov: • On the day the products are installed, check the ENERGY STAR window label to make sure the product you received is certified to meet the performance requirements for your area. The ENERGY STAR label appears on the product next to the National Fenestration Rating Council (NFRC) label on the glass of each product. • Save the ENERGY STAR and NFRC labels (typically combined) from the glass of newly installed windows to take advantage of financial incentives such as tax credits and/or rebates to lower your initial investment costs. Be aware that in the 4 or 5 months it takes to have them installed; they might not qualify. Champion's website shows that they are a "Energy Star Partner". According to energystar.gov - they are not a partner. B Burris Windows (8) C California Deluxe Windows (1) Cascadia Windows Ltd. (6) Coeur d'Alene Window Company (9) Columbia Manufacturing Co. Ltd. (5) Comfort View Products, LLC (9) Comfort Window Manufacturing (10) Croft, LLC (8) Crystal Pacific Window & Door System, Inc. (Crystal Pacific Windows & Doors) (7) Custom Window Systems, Inc. (4) D Don's Windows & Doors, Inc. (11) Drutex S.A. (31) Duke Vinyl Windows (4) Low pressure sales pitch. You hear about and can see where Champion stands out. The value proposition and ROI make them a great choice. Edit to my review. ***July 5th received a text that my order was submitted. Sept. 27th and no windows. I’d emailed customer service and they replied telling me that a message had been sent to the branch and they’d contact me by Friday the 20th. No contact. I stopped by the branch on Thursday the 26th. I was told that my order had not shipped. There was a retooling at the factory that had things backed up. Chris would call me that day with more information. Still no call on Friday night. I’m now 3 payments in on windows that I don’t have. Poor communication from the local branch and their corporate customer service. DO NOT sign a contract. They are 88 orders behind in Evansville. Edit - October 23 install. One window was broken during installation. November 24 inquired about replacement and was told December/early January. Six months and the project is not finished. Problems are less with the local branch and more with Champion’s poor production, communication and no regard for the inconvenience. Proceed with caution and low expectations. January 15 - broken window replaced. The windows are performing well in the single digit weather."