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Ken-Rich Concrete Lifting and Repair
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service, Concrete Foundation Installation,
About us
Angie's List members will receive $100 off (minimum purchase of $1000) 10% off orders under $1000
Business highlights
Emergency services offered
70 years of experience
Services we offer
Concrete Lifting and Repair (Mudjacking/Concrete Raising). Foundation Repair - Stabilize sinking foundations (Helical Piers & Wall Tie-Backs). New Construction Piers. Ardex Concrete Overlayment. Concrete Sealer. Snow Removal.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.766 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 6% | ||
| 2% | ||
| 2% |
Showing 1-25 of 66 reviews
Bob O.
Jul 2021
Incomplete. Work was done, lasted 1 year, had to be re-done, that lasted 2 years. Asked them for a quote since the warranty expired, they came to inspect and never heard from them again.
Response from Ken-Rich Concrete Lifting and Repair
"In 2016, we raised several areas around your home. We retuned in 2017 and honored our warranty for one area that experienced 1/2" of settlement. We were called back in 2020 and because the warranty had been expired for two years, our team sent you a quote in 2020 that was never accepted. We are happy to complete this work to make you a satisfied customer, but our office has also not heard back from you that you want the work completed. Please let us know 708-331-8251."
B W.
Jun 2020
Very prompt and extremely professional. Head man was present at every step to supervise his two co workers. However, they didn’t need need any watching. My son an estimator in masonry said price was more then reasonabl
JOHN J.
Jun 2020
Great service
Bilal Q.
Aug 2019
Went okay but unfortunately couldn't level the side stoop.
DeAngelo B.
Oct 2018
Everything was great work performed to perfection. I Recommend this company for and concrete lifting needs excellent service.
Emmanuel S.
Sep 2018
They did not show up after numerous calls and appointment.
Response from Ken-Rich Concrete Lifting and Repair
"We apologize for any inconvenience but we did not work for you. We've been out to your property twice to quote for an estimate. The first visit we emailed you an estimate and after receiving this estimate, you called our estimator and said that other work needed to be quoted. We have not given out a quote for this work. We apologize for the delay, and as the estimator said yesterday on the phone, he would be happy to still quote this work if you would like to have it completed."
Luke K.
Sep 2018
Great, they did everything they could to make it as even as possible. They had to jack about 10 different slabs. We used them last year to lift the four corners of our garage as well and they did a great job with that too.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you very much for your business and for taking the time to write a review. It is very appreciated!"
Chuck W.
Aug 2018
I called four companies that do concrete lifting. Three responded, but only two provided estimates. Of the two, I chose Ken-Rich. They responded within two hours after my Angie's List request, where the other company took several days and several messages. Had I gone with the other company, I estimate that I would have paid roughly $1,000 more than I did. It took two visits by Ken-Rich to complete the work, as it was more extensive than originally thought. This was due in part to the slab sinking after the estimator was at the house. The company was very easy to work with and they were always eagerly responsive to any question I asked. I would gladly call them again, should the need arise.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you very much for your business and for taking the time to write a review. It is very appreciated!"
RICHARD C.
Jul 2018
Ken-Rich Concrete Lifting repaired a very large crack in my concrete front porch steps and a stoop at the back door. All phases of the job went very well—here is a summary. All initial and follow-up calls were answered by a very pleasant receptionist who scheduled the initial assessment and quote by Bill. Bill promptly arrived at the property at the setup time where I described the repairs we sought. Bill understood that the house was part of an estate and that we sought only to do necessary repairs. He promptly provided a quote and optioned different repairs for our evaluation. On the day of the repair, I was texted that the work crew was on the way to the job site. The two gentlemen on the work crew kept me informed while the work was being done and cheerfully answered any questions I had. They finished the job in roughly four hours on a very humid day and cleaned up the job site at completion. I was very pleased with the work that was done, the cost, and the communication with Ken-Rich over the entire cycle of the job. The entire Ken-Rich team is an exemplary model for what customer service should be!
Response from Ken-Rich Concrete Lifting and Repair
"Thank you very much for your review and for your business!"
Sue P.
Jul 2018
We had a couple of estimates and it took a while for Ken-Rich to get back to us with their quote. They were the more competitive bid, but we were also impressed by the knowledgeable estimator. Once we had accepted their bid, things progressed timely and smoothly. On the day scheduled we got a text advising us that the crew was on the way. They arrived well inside their schedule and performed the work efficiently and quickly. We are quite pleased with the results.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for your review [Member Name Removed]! We appreciate your business very much and the feedback. We are definitely striving to make our estimating process more streamlined. Thanks for sticking with us."
Steve P.
Jul 2018
Quick, professional, reliable
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for your business and for your review. It is very appreciated."
Fred M.
Jun 2018
They did a great job in less time than was planned. Came when they said and are very courteous young men. I would recommend them.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you very much for your business and for taking the time to write a review. It is very appreciated."
Terrence P.
May 2018
Nice work, on time professional service, looks so much better
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for your business and for your review. It is very appreciated."
Latrina L.
May 2018
The crew was very professional. They didn’t complete the project that I requested because they didn’t think I would be satisfied with the outcome. They referred me to someone who could complete the work that I was requesting. They are very honest people. They could’ve easily done the work and I would’ve been responsible for payment because I signed the contract. A company with integrity is a great company!! Thank you all for being honest!
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for taking the time to write a review and for your understanding with this project. Best wishes with the replacement of your concrete."
Dan S.
May 2018
The work went well. The men arrived on time and did a great job. The gentleman explained what he was going to do before he started. It took 2 hrs. Great job.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you very much for your review and for your business!"
Keith S.
Nov 2017
I really can't say enough great things about Ken-Rich Concrete. THIS is how a business should be run and others should emulate them because, if there were more companies like them in the world, it'd make being a consumer a whole lot easier. They have great people working here. Every interaction I had with the employees at this company was first class- from the folks who set the appointments and manage the process, to the actual crew, everyone was thorough and polite. Their prices are very fair and they hold themselves accountable for their work. If you need some concrete work done, stop looking any further and give them a call ASAP. Would use again in a heartbeat.
Response from Ken-Rich Concrete Lifting and Repair
"Wow, thank you for the review! We get to work for great people and that makes all the difference. Thank you for your business!"
Luke K.
Aug 2017
We worked with a number of different people at the company. Everyone was on the same page and communicated extremely well. From the sales person who came out for the estimate, the office staff confirming and communicating the appointment, the supervisor that stopped out several times during the job and the on-site crew working the job, everyone was nice, professional and a pleasure to work with. They showed a true interest in getting the job done right. Also very fair on price based on all the quotes we got. We will definitely refer friends, neighbors and family 100%. Thank you Ken-Rich, job well done …
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for such a kind review! It was a pleasure to work for you. If you need anything else, please give us a call."
Frank H.
Jul 2017
Portion of original work estimate not done due to natural gas valve risk involved -- price reduced accordingly. Equipment malfunction resulted in 30 - 40 minute delay. Otherwise, work was done very well. Touch-up work and clean-up were outstanding. Even with the delay, entire process only took about 3 hours.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for your kind review and for your patience. We realize that not everything goes as planned but we appreciate your flexibility during this project. If you need anything else, please give us a call."
Amy D.
Jun 2017
Top notch company. The owner is very knowledgeable and great to work with. The employees are very professional and work great with all the other trades. Would highly recommend if you need help fixing your foundation or for mud-jacking concrete back into place! Also, price was much better then their competitors quotes.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for your review. We appreciate it very much!"
Elizabeth C.
Apr 2017
Both patios raised in good condition. Few holes drilled to do it. The patio that leaned in towards the house no longer leans in and was raised back up to the original level on the step. They cleaned up after the job. The workers were both nice and professional, and came back the next day to caulk step (It would have washed out in rain that occurred later so waited until after rain to do) I would recommend them.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you! We appreciate your review and your business. If you need anything else, please give us a call."
Edgar B.
Mar 2017
I was not present. The job was for making the house compliant with village regulations for sale. They pulled the permits and pushed the city to inspect and approve.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you! We appreciate your review and your business. If you need anything else, please give us a call."
Pat E.
Mar 2017
Excellent. Professional. Prompt. Worked with me to achieve solution for what we wanted to accomplish with this repair. Repair crew explained what they would be doing and answered all my questions. The worked quickly and very organized. Cleaned up as they went along, no large mess. Finished repairs are outstanding. Everything expected and more. Nice job on finishing over hole that were drilled to pump "mud" under the concrete. Great followup from office staff, friendly and professional. Highly recommend Ken-Rich Concrete Lifting and Repair. We will definately call them again for concrete work.
Response from Ken-Rich Concrete Lifting and Repair
"It was a pleasure to work for you. Thank you for your kind review and for your business. If you need anything else, please give us a call."
Homeowner
Mar 2017
I didn't use them, but I would have liked to have used them. The estimate was slightly higher than I wanted to spend at the time. They are very professional the way they handle themselves. I had someone else do the job for less. I would have liked to have used him. He seemed more of an expert with his explanation of everything than the fellow I did use. I had 5 or 6 quotes. He was the most professional of the group.
Response from Ken-Rich Concrete Lifting and Repair
"We appreciate the feedback and the opportunity to bid on your project. It sounds like you were satisfied with how the project turned out and that is what is most important :)."
Joseph B.
Dec 2016
It was kind of bazaar. He said he would call back, and I called back to see what the status was for the estimate. He said that it was going to cost this much for the front stoop and I said it was for the back stoop. He called me and told me that he was going to have to come back and do it again. Based on that, I decided not to use this guy. We haven't done anything with it yet. That's what we originally called him for. He didn't call a head of time, and I think he went to the wrong address. He did the front stoop instead of the back.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for the feedback and we apologize for the confusion. I see what happened here. Due to our business having worked for your association before, we had two very similar requests given to our estimator. The addresses were in the same neighborhood as well as similar names! Our estimator accidentally switched the addresses. If you're interested in having the back stoop estimated, please call (708) 331-8251 and I can schedule an immediate appointment. Again, our apologies!"
Jean O.
Oct 2016
The 2 entrance slabs were mudjacked approximately 2 inches, to meet the adjacent slabs. The holes were 2 inches in circumference, larger than I anticipated. The remaining slabs required minimal mudjacking. The foundation corners did not require repairs, however, a crack between the patio and foundation was an additional repair. I am satisfied with the quality of work thus far. I appreciated the patio repair was completed the same day, even though it was not scheduled in advance.
Response from Ken-Rich Concrete Lifting and Repair
"Thank you for your kind review and for your business. If you need anything else, please give us a call."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Ken-Rich Concrete Lifting and Repair is currently rated 4.7 overall out of 5.
Ken-Rich Concrete Lifting and Repair accepts the following forms of payment: CreditCard
Yes, Ken-Rich Concrete Lifting and Repair offers free project estimates.
No, Ken-Rich Concrete Lifting and Repair does not offer eco-friendly accreditations.
No, Ken-Rich Concrete Lifting and Repair does not offer a senior discount.
Yes, Ken-Rich Concrete Lifting and Repair offers emergency services.
No, Ken-Rich Concrete Lifting and Repair does not offer warranties.