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Carefree Lawn Sprinklers Inc

Founded 1987 • With Angi since July 2011

4.8

(167) Verified Reviews

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Business Details

Phone Number

Address

22049 S Howell Dr

New Lenox, IL 60451

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Description

If you are tired of answering machines and waiting for call backs, you will be pleased to know we have trained professionals staffing our offices 6 days a week to provide you the highest level of personal service. Customer satisfaction is our number one priority and we strive to achieve this from

Verified Reviews

A few reviews for this pro...
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elaine S.
1.0
06/09/2022
Unprofessional due to not showing up when they say they will. On first appointment they said my wires were crossed & they would come back at end of week to try and fix. End of week I called. Dawn their receptionist seem to know nothing about a call back. Dawn scheduled another appt for end of following week at noon. At 3 called to see if I had mixed up days. Was informed that the service man had clocked into my house at noon. Since I'd never left my home all day that was impossible & told her so. She again said that her computer said he checked in at my home at noon. She finally kind of apologized & wanted to make another appointment for the following day. Just did not feel right about trying for another appointment and wondered if the person would even do a decent job of sprinkler repair considering his no shows.
Description of Work
Turn on & Fix Sprinklers.
Category
pest control, irrigation systems
Ali S.
1.0
05/20/2021
They are unprofessional, rude don't like to do his job. Very defensive why he doesn't want to do the job that day
Description of Work
They turn on the sprinkler system
Category
lawn service
Wilbert L.
1.0
09/30/2020
I hired carefree to install a sprinkler system for my entire yard. I had seed planted in my back yard. Carefree ran a tractor through my backyard and destroyed my lawn. Not only did carefree destroy my lawn they destroyed our leveled ground. When I confronted carefree about this matter, they stated it was the weeds that caused the damages ( see text). My investment firm will be up and running in November 2020, you will be able to view all images and correspondence on my website: [*** Link removed ***]
Description of Work
Sprinkler system
Category
irrigation systems
Desia M.
2.0
04/15/2018
The lawn was damaged during installation and was promised that they will restore to its original state. They have been unable to do that.
Description of Work
Install new sprinkler system
Category
irrigation systems
Kathie M.
5.0
01/16/2018
We have used Carefree for a decade or two to install and maintain our lawn sprinkler system. Always friendly, professional service with knowledgeable employees!
Description of Work
Lawn Sprinkler System
Category
irrigation systems
Rosemarie B.
4.0
09/15/2017
We have a couple of our sprinkler heads that don't go down like they stay up after being used. They didn't do anything to address that or notify us that there was something wrong, and so we noticed it obviously after the fact, so I would say that had they let us know about that, there could have been a repair they could have done, but they didn't. They were here when we needed them. They were on time. For a standard service, they provide standard service. I don't think anything was outstanding.
Description of Work
Lawn irrigation.
Category
irrigation systems
Joann C.
5.0
08/21/2017
Everything was fine. Team of workers showed up on time, completed work in one day and at end of installation, Nick came out and explained the programming of the system to me and set up the app on my smartphone for quick and easy access.
Description of Work
Inground sprinkler system installed.
Category
irrigation systems
Kristine C.
5.0
06/29/2017
It went well. They give you a window of time in which the tech will come out. They have always come within the timeframe specified and the guys have always been very polite. I had no clue about sprinklers so when the tech told me to turn the water valve on, I didn't immediately notice that water was spewing all over my basement from a pipe in the unfinished ceiling. It was a mess and a mystery as to how this happened. The tech was very nice and made suggestions on what we would need to do/how they could get everything up and running. They had a plumber come out and run additional copper pipe, then some other techs came out and talked to me about what they could do to get the timer working. Everyone from Carefree explained the options and what would be involved (ripping up drywall a relative installed to reconnect the timer or finding another power source and installing a timer in a different location). They were polite and honest about the possible options.
Description of Work
I moved into a house with a sprinkler system and needed to get it turned on for the season & sprinkler heads & the system inspected. Turns out that a relative (who shall remain nameless) cut the line to the sprinkler timer that was in our garage and also cut the pipe for the water going to the sprinklers (when he finished an office in our basement). Needed to get the pipe replaced/fixed & a new timer set up.
Category
irrigation systems

Service Provider Response

Thank you for the positive feedback. We are pleased to hear you were satisfied with our workmanship and timely response. We look forward to doing business with you in the future. P.S. Don't forget to call our office before October 15th to have your sprinkler system winterized for the year!
Jennifer B.
5.0
05/21/2017
The job went great. We did have a small issue with the cable line being cut, but that was the fault of the comcast people not marking the line correctly. Carefree worked with me to actually get that fixed in a timely fashion. The system has worked great and Carefree has come out to make necessary adjustments. Couldn't be happier.
Description of Work
We had a full lawn sprinkler system installed.
Category
irrigation systems
Michelle M.
5.0
04/15/2017
The installation and services provided were outstanding,field supervisor Nick was a pleasure to work with,explained all details of job ahead of time and any questions we had were answered. I would definitely recommend and use this company for all future maintenance and work.
Description of Work
Corner lot complete sprinkler system installation.
Category
irrigation systems, misting systems

Service Provider Response

Thank you for your positive feedback regarding your installation. Our company prides itself on customer service. We look forward to working with you in the future.
Peggy R.
5.0
04/12/2017
I have been a customer for several years and have found Carefree to be responsive to my watering needs.
Description of Work
I am a current customer of Carefree. They turn on my sprinkler system in the spring and turn it off in the fall, as well as, maintaining issues with the system as they arise.
Category
irrigation systems

Service Provider Response

We are always happy when our customers are happy. We look forward to servicing you in the future.
Norman S.
5.0
03/09/2017
I used them one time. The price was a little high.
Description of Work
Just a start up for the season.
Category
irrigation systems
Elizabeth B.
5.0
01/30/2017
Work was performed as promised and expected
Description of Work
Annual turn-off of system
Category
irrigation systems
Maureen N.
5.0
01/17/2017
It has always worked well, and any wear and tear of the system, changing of sprinkler heads, etc. has always been taken care of promptly and professionally. They turn the sprinkler system on in the spring, "blow it out" in the fall, and are available for maintenance throughout the spring-summer-fall seasons. They are helpful on the phone, and the service people that come out are knowledgeable and professional. We would HIGHLY recommend Carefree Lawn Sprinklers!
Description of Work
Carefree lawn sprinklers put our system in 23 years ago, and have maintained it to date.
Category
irrigation systems

Service Provider Response

Thank you for your positive feedback. We pride ourselves on customer service. We look forward to servicing in the future.
Walter L.
5.0
01/16/2017
They did a great job. It was done on time and they were very professional in all dealings.
Description of Work
install lawn sprinkler system
Category
irrigation systems

Service Provider Response

We look forward to servicing you in the near future. Any positive performance notes are greatly appreciated.
Michael N.
5.0
01/16/2017
They are a first class organization
Description of Work
Sprinkler system installation and maintenance
Category
irrigation systems

Service Provider Response

Thank you for your positive feedback regarding our company. We appreciate your business.
MARY V.
5.0
01/03/2017
We were satisfied with Carefree and used them for 10 years. We have moved and no longer have a sprinkler system
Description of Work
Turn on the sprinkler system in the spring and turn it off in the fall
Category
irrigation systems

Service Provider Response

Best of luck to you in your new home. We appreciate your positive feedback regarding our service.
Gary Y.
1.0
11/14/2016
We lost several plants due to insufficient watering the second year even though they came out multiple times to make adjustments, charging additional fees each time. They even charged a fee when we called with a simple question because no one in the office is allowed to answer questions. We spent over $1600 to make adjustments to a relatively new system and it still doesn't work properly. The field supervisor's response was that we didn't want to spend more money to set it up "optimally". Additionally, their billing often had errors and they took months to fix them because of high office turnover. We made the mistake of prepaying $299 for summer season mosquito spray. They only provided the service one time even though we paid for three applications and guaranteed re-do's (none provided)
Description of Work
We bought a home two years ago and a second Rain Bird sprinkler system had been previously installed apparently because the original system became clogged with hard water salts from well water. They added a sixth zone, and modified some of the heads after we had the property completely re-landscaped. The property is a relatively small (<1/5 acre) southwest suburban lot in Palos Heights with a large circle driveway. We also subscribed to their summer season mosquito spray service.
Category
pest control, irrigation systems
Jim W.
5.0
10/31/2015
Requested and received an estimated proposal for this work within 1 week of my original request. Proposal was clear and concise and after a clarifying a few items (electrician required for work?= no, do I need to submit the permit for work with the City?= no) the work was scheduled. Naperville requires a permit for irrigation system installation and Carefree took care of almost everything. The only thing required of me was an ALTA (boundary) survey and a signature on the permit application. The ladies in the Carefree office handled all of this quickly and painlessly. Everything but the signed documentation was available via electronically (email). On the day of installation, the licensed plumber came to install the RPZ and irrigation controller prior to site crew. Water tap was installed in the basement at a water location near the RPZ. Note: the RPZ is installed on the exterior of the house and removed as part of Winterizing the system. I chose to have the controller installed in the basement close to the water / RPZ. The controller can also be located in the garage or anywhere the Owner chooses. Site crew showed up around noon as the plumber was finishing his scope of work. Final layout was reviewed with their project manager, Pat, and minor adjustments made. All the irrigation lines were installed with a knife trencher (very clean cut) and direct bores under sidewalks. The crew took the time to hand-dig locations not spotted by JULIE (roof downspouts, ejector pump drain, etc) prior to starting. Irrigation heads were then installed and adjusted. I was instructed on setting the controller and other details of the system. All written instructions with the equipment was left for my perusal. All work (Plumber and Site) was completed within ~10 hours. Great job, guys!
Description of Work
Installed lawn irrigation system within 0.25 acre house site. Scope include new RPZ (requiring water tap), eight (8) zones, controller, and rain sensor.
Category
irrigation systems
James H.
5.0
08/03/2015
The technician was very friendly and explained the entire process as he diagnosed the problem. Once the problem was identified, Carefree repaired the parts on site and checked the rest of the sprinkler system to make sure the rest was properly working. Even after the repairs were completed the technician helped me set up a new program for my sprinkler system and explained how my Hunter sprinkler system worked. Overall, I was very impressed with Carefree and will continue to use again in the future.
Description of Work
I contacted Carefree after buying a new house with a sprinkler system that was not working. Carefree came by the same week to diagnose and fix the issue.
Category
irrigation systems

Service Provider Response

Thank you for the positive feedback. We pride ourselves on customer satisfaction. We look forward to servicing you in the future.
Michael G.
5.0
07/01/2015
Carefree came out to replace two sprinkler heads. They were very easy to work with and quite responsive. They showed up early and I wasn't home but I received a phone call and they were able to start the work right away. They do charge a "show-up" fee but it was reasonable when you factor in the cost of the replacement heads. Nice job!
Description of Work
Replaced two sprinkler heads
Category
irrigation systems

Service Provider Response

Thank you for your positive feedback. At Carefree, we pride ourselves on customer satisfaction. We look forward to servicing you in the future.
Patricia L.
5.0
05/09/2015
Tito did a great job. He fixed everything that needed to be fixed in timely manor.
Description of Work
Tito came out to replace a1" wye strainer on the rpz. It was cracked. Also Tito fixed a broken pipe in my flower bed.
Category
irrigation systems

Service Provider Response

We appreciate your feedback regarding our technician Tito. Carefree prides itself on customer satisfaction. We certainly look forward to servicing you in the future.
Nancy W.
5.0
01/19/2015
Very prompt and professional. Came and gave and estimate when they said they would be here. Installed when they said they would be here. Made a few adjustments to sprinklers when called.
Description of Work
Installed Lawn Sprinklers
Category
irrigation systems

Service Provider Response

We appreciate your positive feedback in regards to your past service with us. At Carefree, we continuously strive to offer the best possible customer service. We look forward to servicing you in the future.
Kenneth S.
5.0
10/13/2014
best contractor i worked with in my whole remodel project i would recommend these guys
Description of Work
installed new system on my very large lot
Category
irrigation systems

Service Provider Response

Thank you for the positive review. We make customer satisfaction a top priority. We are certainly glad you are happy with the job we did. If we can be of any further service, please do not hesitate to contact us.
Raymond Z.
4.0
06/16/2014
Service provider arrived within the time window. The turn on went well.
Description of Work
Sprinklers turn on.
Category
irrigation systems

Service Provider Response

If we can be of any further serivce, please do not hesitate to contact us. thank you for your positive feedback

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    Lawn Irrigation
    Misting systems
    Pest Control
    Landscaping - Lighting
    Lawn and Yard Work
    Landscaping
    Lighting
    Licensed
    Trade License Number
    J17229
    Trade License Locale
    State of Illinois
    Trade License Authority
    68th General Assembly
    Trade License Expiration
    04/30/2017
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    10%
    Warranties
    No

    Services Offered

    Lawn irrigation. Sprinkler installation. Mosquito & pest control. Low voltage lighting.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Carefree Lawn Sprinklers Inc

    How is Carefree Lawn Sprinklers Inc overall rated?

    Carefree Lawn Sprinklers Inc is currently rated 4.8 overall out of 5.

    What days are Carefree Lawn Sprinklers Inc open?

    Carefree Lawn Sprinklers Inc is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    What payment options does Carefree Lawn Sprinklers Inc provide

    Carefree Lawn Sprinklers Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available

    Does Carefree Lawn Sprinklers Inc offer free estimates?

    No, Carefree Lawn Sprinklers Inc does not offer free project estimates.

    Does Carefree Lawn Sprinklers Inc offer eco-friendly accreditations?

    Yes, Carefree Lawn Sprinklers Inc offers eco-friendly accreditations.

    Does Carefree Lawn Sprinklers Inc offer a senior discount?

    Yes, Carefree Lawn Sprinklers Inc offers a 10% senior discount.

    Are warranties offered by Carefree Lawn Sprinklers Inc?

    No, Carefree Lawn Sprinklers Inc does not offer warranties.

    What services does Carefree Lawn Sprinklers Inc offer?

    Carefree Lawn Sprinklers Inc offers the following services: Lawn irrigation. Sprinkler installation. Mosquito & pest control. Low voltage lighting.