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"This company absolutely sucks!!! They will not stop harassing me with phone calls. They've called about 15 times, and I've told them each and every time that i no longer need help. And they won't stop!!! I had to report them to angis list. I would have reported them to BBB but they dont seem to exist anywhere except here and some website called Houzz where their account is suspended. I dont think this is a real company. Beware!!!!!"

"The wood that OnCenter used for my Pergola was defective and they refuse to stand behind their warranty. They tell me that If Menards will not warranty their wood, then how can they. I think it is terrible that I paid $6400 to have a nice pergola on my back patio and I am left with cracked, defective wood. I was told that OnCenter would only replace a portion of the pergola (they could not deny how bad this wood was; but they refuse to replace the entire thing. It is the entire pergola that has the same wood and all of that wood is cracking badly. It will not do me any good to have half of the pergola replaced, only to have the other half keep cracking and be a different color. I tried to explain this to Sam Cox, owner of OnCenter, and he told me that; he cannot control how wood ages; For the money I paid, I really think I should enjoy my pergola and be able to look at it and have my visitors look at it without being ashamed of how unsightly it is. I have a nice house and wanted a nice pergola. I feel I will now need legal representation and have to reach out to Menards corporate office myself. I will have to do the fight that OnCenter should be doing. Terrible"

"Steve Eaton and his crew constructed A beautiful 15x 42 Timber tech composite deck for us.His work was very precise down to the smallest detail.He went out of his way to make sure each stage of the construction was done pr spec.Steve personally performed special small additional tasks that the wife requested without even hesitating.I would highly recommend Eaton bros const.to anyone that may need any expert construction needing performed. Thank you again Steve,and your crew for our project completed that we will enjoy for several years to come"

"Bill and his team were great! They made sure we understood the steps and timing associated with our kitchen remodel, and insured that the product and work was to our satisfaction."

"Finley Flooring LLC is currently in bankruptcy in the United States District Court of Southern Illinois case # 23-30193. June 2022 purchased flooring materials with a credit card down payment. Rachel (store manager) said the floor was scheduled to arrive on July 2022, no contact, no show. August 2022 no contact, no show two separate dates. October 2022 no contact, no show. November 2022 flooring arrived/sent to house to acclimate. December 2022 flooring install to begin 9am. No contact no show. Flooring installer arrived midday. Installation began once existing hardwood floor and ceramic tile was removed. No preparation to the subfloor, vinyl plank floor had to be pulled up and reinstalled three separate times. I called Finley Flooring asking to speak with Anthony (owner) was told he was unavailable. I said he will need to see the damage to the vinyl plank floor and failure to follow flooring instruction for preparation to install vinyl plank. Anthony came to our residence observed the damage to the floor. I explained that it was being installed without preparation to the subfloor or proper adherence to the instructions for installation. I attempted to find a suitable replacement floor from Finley Flooring. Having looked at several different options provided by Finley Flooring non of which were suitable, I’d asked Finley Flooring for a refund. Anthony said he would not do that because the floor had no manufacturer defects. I was able to find a suitable floor that Finley Flooring did not carry, showed it to Anthony and he said he would be able to get that floor for a upgraded cost. (Went from a 12 to 20 millimeter floor). Finley Flooring and I agreed to the upgrade price signed a second contract and I proved the agreed upon increased cost. Anthony said he’d order the new floor on the day we agreed. On January 2023 Finley Flooring stated the floor was ordered. February 2023 was advised by Rachel the floor was not in and she would keep me updated and If i had any questions to call. March 2023 Rachel called and said the floor would be in by the end of the month. At the end of March 2023 no contact from Anthony or Rachel or Finley Flooring. I called and emailed with no response from Anthony or Rachel or Finley Flooring. Rachel called in April 2023 stated the floor would be in on May 17, 2023 and installation would begin on May 22, 2023. Rachel called May 16, 2023 stated that Anthony and Finley Flooring LLC 908 Broadway Suite 812 Highland, IL. had declared bankruptcy. I would not be receiving my contract agreed upon floor nor would it be installed, nor receive a refund. In the course of approximately one year I had contracted twice with Finley Flooring to purchase and install flooring. Through out this time the communication with Anthony, Rachel and Finley Floor was abysmal. Finley Flooring failed to adhere to agreed upon legal contract. Finley Flooring is currently under Chapter 11 bankruptcy they are trying to absolve themselves from honoring any contracts leaving consumers with bare floors , exposed tack strip, damaged walls where their installers pulled the base boards ,leaving most broken. I feel they have been using the funds proved for materials to pay on other debts. I feel at the least this is consumer fraud, theft of services. Consumer beware Owner Anthony/Rachel and Finley Flooring LLC Highland, IL. Is not a company I would recommend to anyone"