Get matched with top floor sanding pros in Parma, ID

"I would give them zero stars! We contacted Mathews Hardwood Floors for service in September. We wanted to rip up our carpets and have the hardwood floor underneath refinished. We quoted 4 days and 1 day to completely dry. We removed the carpet ourselves to save on money. We moved all of our furniture out to our patio and garage. It took the company 5 days to complete our floors. When we went to look at the floors afterwards we saw a huge circle in the floor and many spots where paint was sealed into the floor. There were holes all over the floor that were never filled in. They said they could possibly fix it but we would have to be out of your house for another 3 days to possibly fix it. It was right before Halloween and we had plans to be back home. We were displaced from our house with two dogs, two cat and three kids. The owner was uninterested in speaking to us about it. They came back and fixed a couple of the holes and the circle in the floor we were also promised a free floor cleaner that we never received. We paid full price for this job. At this point we now have two spots in one of the bedrooms that have gouges and still numerous holes in the floor along with many scratches. I would 1000% not recommend this company! Do not waste your time or money! They will scam you!"

"They are always professional and they do a great job for a good price. I'm very comfortable recommending them highly."

"I have used multiple contractors over the years but have never experienced the high level of professionalism and care that I have received from Zach and his team. Not only has the communication been perfect but the attention to detail and clean up after every days work is truly appreciated. Zach your building something that I feel is desperately needed in the treasure valley a good, honest and reliable team. Thank you. You have a new customer for life."

"Our contractor took care of everything for us, and made it easy for us. Any concerns were made right, or exceeded our expectations. It's great to work with people you can trust."

"My biggest issues: Possible mold and damage to floorboards due to cleaners, damage to furniture, major inconveniences to the household, and no follow-up on resolving issues. The first cleaning left the floor soaking wet and required us to call them out again to fix it after 4 days (pictured). This caused a musty smell, and possibly damaged the floor underneath (we will be looking into that). The second cleaning sucked up the water, but then left a heavy cleaner smell throughout the house and did not remove the cat pee smell. We paid for nothing but a week of inconvenience with loud fans, furniture moved everywhere, and multiple tries to reach out and get this resolved. I vacuumed after the second cleaning and came away with a full container of dirt and debris, so I don't believe they cleaned anything (pictured). Other service disappointments: Unprofessionalism. On the first cleaning, I was discussing charges and final instructions with the cleaner. As we're talking, he stops and looks at the box of donuts on my counter and says "Oh, Krispy Kream. Mind if I have one?" Before I even answer, and as I'm saying "Oh, actually there are only two left and my husband hasn't had any," he's opening and reaching into the box to grab a donut. I gave him a cupcake we had next to the donuts because I felt so awkward about the whole exchange. A minor issue compared to everything else, but still worth noting. I wanted to give Zerorez a chance to fix the mistakes before I left feedback/reviews, so I called multiple times. I was told that customer service couldn't do anything and that HR or the boss would call me back later that day. I received no call back that day, or the day after (today). I have had too many inconveniences and possible major expenses caused at this point. I have shared my experience with family and friends, and now will be sharing this post on all public review sites to warn people of the damage and unprofessionalism of this company. We will be examining the floor, and I will reach out to them again if we find any further damage."

"Steve from brilliant services showed up within a couple days to bid the project. He was informative and thorough. Very personable and had the bid to me same day. His company sent me a thorough bid along with a typed up contract of services to be provided and expectations. They had Mike at my house laying tile within a week. Mike was amazing. He did such a good job and worked extremely quickly. He finished the job by himself in two days. The difficult part was I had already started the project. Mike was able to work off of what I had started and made everything look amazing. I had several bids prior to these guys and I was extremely nervous to just bring anybody in to do tile work. In the state of Idaho the licensing process is minimal at best. Like Mike said there are Tile guys and people that just do tile. But the problem with tile is you don’t get any do overs. Once it’s laid the process to tear it up can cost more than the initial project. Home Depot bid me over 8k and that didn’t even include materials. These guys were a fraction of that cost. They have even been available for text or phone call questions even after the project has been completed. I grouted the tile myself and they have both been available for questions. I would highly recommend these guys for tile work for sure but I’m sure they handle all things in homes with amazing care and service! Matt"

"Remedy Residential is awesome! My house was in desperate need of an upgrade and Remedy accomplished that and more! I only had a vague idea of what I wanted to do and Eric was able to build off that and within the first meeting had concrete ideas and an overall vision! I had so many questions and Eric took the time, several times, to answer them all! I have an older home and so there were many unexpected challenges found along the way. Eric was able to use his experience and vast knowledge to find a solution. Scott and his team were friendly and very respectful, they even cleaned up everyday! I was so happy with how they handled my remodel I had them back to re-do the back deck and they built an amazing screened-in porch! Whatever your project, you can be confident that Remedy has the solution!"

"Colin and his team at the Groutsmith have been wonderful to work with. It was so refreshing to find a business owner that still operates with honesty, integrity and pride in workmanship. Unfortunately, in the TV many other businesses are just in it for the money and could care less about doing a good job. The Groutsmith is just the opposite, committed to excellence and integrity. I highly recommend Colin and his team!!!! Denise C."

"Joe and his team are first rate. We finally got around to deciding and scheduling our project to replace carpet in five rooms and an additional closet early this year. Just as we were to start the global pandemic put the brakes on the project for us. It was quite easy to work with Joe to delay and then when we were able to reschedule easy to get the project moving. Anthony, Mike and a couple others who worked with them were professional craftsmen all the way. Nothing about this project was simple. Five rooms, 1,500 sq feet, carpet to take out, tile boundaries, closets with built-ins, irregular rooms, 9-inch baseboard, fireplaces, doors, crawlspace hatch etc. From the start the Classic team was great about coming in with masks and setting up separate space to work in providing as much isolation as possible. When the initial finish wasn't as good as they wanted they asked to come in on Saturday so they could make it right (I could not detect anything that was amiss). On the final walkthrough the owner noticed a spot where the finish was not right and pointed it out and fixed it though it was barely noticeable. Great work and would be happy to work with this great shop again."