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Matthews Hardwood Floors
Wood Flooring Repair or Partial Replacement, Wood Flooring Refinish, Floor Cleaning and Polishing,
About us
At Matthews Hardwood Floors, we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Business highlights
Se habla espanol
35 years of experience
Services we offer
Laminate Floor Installs, Laminate Floor Refinish
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.771 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
92% | ||
4% | ||
1% | ||
0% | ||
3% |
Filter reviews by service
Showing 1-25 of 71 reviews
Beth G.
Mar 2024
Wood Flooring Refinish
I would give them zero stars! We contacted Mathews Hardwood Floors for service in September. We wanted to rip up our carpets and have the hardwood floor underneath refinished. We quoted 4 days and 1 day to completely dry. We removed the carpet ourselves to save on money. We moved all of our furniture out to our patio and garage. It took the company 5 days to complete our floors. When we went to look at the floors afterwards we saw a huge circle in the floor and many spots where paint was sealed into the floor. There were holes all over the floor that were never filled in. They said they could possibly fix it but we would have to be out of your house for another 3 days to possibly fix it. It was right before Halloween and we had plans to be back home. We were displaced from our house with two dogs, two cat and three kids. The owner was uninterested in speaking to us about it. They came back and fixed a couple of the holes and the circle in the floor we were also promised a free floor cleaner that we never received. We paid full price for this job. At this point we now have two spots in one of the bedrooms that have gouges and still numerous holes in the floor along with many scratches. I would 1000% not recommend this company! Do not waste your time or money! They will scam you!
Freddy R.
Jan 2024
Wood Flooring Refinish
They did an amazing job, as our home looks better than when it was purchased 25 years ago. Thank you.
Sharon S.
Sep 2023
Wood Flooring Repair or Partial Replacement
Excellent is every way; thank you
Michelle B.
Jul 2023
Wood Flooring Refinish
They did great
Mark S.
Jun 2023
Wood Flooring Refinish
They did great quality work and were very prompt and professional.
Charles K.
Jun 2023
Wood Flooring Refinish
very professional
Duretta L.
May 2023
Wood Flooring Refinish
Loved this company and employees. Very professional, kind, helpful and quality work . They went above and beyond in their cooperation with other vendors working in our home at times. Our main worker always had a smile and remained pleasant with some difficult situations. Owner was in our home every few days and maintained an excellent standard to the finish of the project.
Candy B.
Apr 2023
Wood Flooring Repair or Partial Replacement
He is honest and affordable.
Brent B.
Mar 2023
Wood Flooring Refinish
We love our new refinished hardwood floors with the matte finish. It is so easy to keep clean. We had some serious dings and deep scratches and our floor look perfect now! Great people to work with!
Henar C.
Mar 2023
Wood Flooring Refinish
This is the second room this company did for me and, like the first time, they were amazing.
Response from Matthews Hardwood Floors
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Michael L.
Dec 2022
Wood Flooring Repair or Partial Replacement
The wood flooring installer and his son did a good job, but now the carpet installer has to come and trim and secure the carpet where it joins the new floor. Tomorrow will be two days with the carpet rolled back into the living room waiting for the new installation! And in two days, we have the 24th and 25th family events that we may have to put off. In the meantime, I am becoming rather impatient!
Sherilyn H.
Aug 2022
Wood Flooring Repair or Partial Replacement
We had a wonderful experience with Pratt and Carlos (who is a master craftsman). He blended new wood pieces with existing flooring in the kitchen and refinished the front room/dining room area. The floors came out beautifully and my family is thrilled. I highly recommend Pratt and his team.
Ryan L.
Aug 2022
Wood Flooring Refinish
I would work with these guys again. The project went well and we are happy with the results. I was delaying my review a bit to see if the ceramic coat we paid for was holding up against our dog, and our chairs and stools being dragged about on it. It looks good two weeks out.
Jerad J.
Aug 2022
Wood Flooring Refinish
Great job
DEBORAH H.
May 2022
Wood Flooring Refinish
Eady
Heidi J.
May 2022
Wood Flooring Refinish
Not only are Pratt and Cesar the best floor finishers, but they're great people! It's getting hard to find honest, ethical contractors. I think this business is perfect for Idaho and I highly recommend using them!
Ray M.
Nov 2021
Wood Flooring Refinish
They were able to refinish the floors in my entire house in 1 week with only 4 days notice. They did an excellent job! The floors are beautiful!
Sue S.
Sep 2021
Wood Flooring Refinish
They were punctual and finished their work on time. I am pleased with their work.
Billy C.
Jul 2021
Wood Flooring Refinish
The guys were very professional and did a quality job. I would recommend their services.
Chris M.
May 2021
Wood Flooring Refinish
Hired and available the next morning. Repaired and refinished a 6 x 8 foot entryway. Matched the wood and it is absolutely beautful. The men were very polite and courteous.
Sheila B.
May 2021
Wood Flooring Refinish
Great company. So unusual to have such prompt response and service. There was a little problem and they returned and fixed it right away.
Holley R.
May 2021
Wood Flooring Refinish
Customer service was great. They were prompt, got the work done on time and my floor looks like new!
Cindy D.
Apr 2021
Wood Flooring Refinish
Nice workmanship
Corinne K.
Mar 2021
Wood Flooring Refinish
Great firm that I would highly recommend.
Richard L.
Sep 2020
Wood Flooring Refinish
Patience is important.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Matthews Hardwood Floors is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Matthews Hardwood Floors accepts the following forms of payment: CreditCard
Yes, Matthews Hardwood Floors offers free project estimates.
No, Matthews Hardwood Floors does not offer eco-friendly accreditations.
No, Matthews Hardwood Floors does not offer a senior discount.
No, Matthews Hardwood Floors does not offer emergency services.
No, Matthews Hardwood Floors does not offer warranties.