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Recent Pool Installers Reviews in Muscatine

    If you're in the market for a pool DO NOT..... go to Great Escape. I bought my pool and hot tub July 19 of 2019...that's right.. A YEAR AGO... I have been promised installation for a year... Once it appears it's finally going to happen.... (lots of drama and empty promises in between) the installer who I told the store manager NOT TO SEND TO MY HOUSE Because by his own account he was shady, showed up. They marked where the pool was to go and dumped the materials in my yard. Made me pay up front and left my house without installing. I received a call from THE OWNER of Bureau County Pools that evening telling me he wasn't going to make enough money installing my pool and hoped I found someone else to do the job. I called Great Escape corporate only to be told I couldn't talk to anyone and had to email this generic email. So I did. I received an email from the VP asking if they could have someone else install it. I asked for a phone call to discuss. He agreed, and never called. So here I am, 2 seasons later, with a pool and installation paid for.... And no pool in my backyard. From what I'm reading.... This isn't uncommon with great escape. So there's that. Oh.... Did I mention the installer still has my money?? I cause he does..... So there's that...
    Sarah P.
  • Pleasure Pools And Spa
    Never finished installation of our pool liner saying they would get wrinkles out of stairs which they never returned to do even though paid in full. Did a quick and poor job installing leaving pebbles and sand on stairs and floor of pool and installed liner without cleaning up and now we have bumps and sharp pieces you can feel thru the liner all over the steps and shallow end of our pool. Then to top off, the extra work we requested they tried to over bill us on everything they quoted and even over charged the sales tax
    Dave l.
  • Pleasure Pools And Spa
    My neighbor referred me to this company for an above ground pool. The first time I went in there they saw me standing there and said nothing and made me wait 18 minutes. After asking for help the owner or manager rolled his eyes and directed asked a young man assist me. I was quoted a great price for an above ground pool, when I went back to close the deal with cash a week later the owner or manager just sat there watching me. Again after asking for help someone came, trhe manager rolled his eyes and sent a young lady to help me . Oddly enough the estimate I drew up with the young man I saw put on file disappeared despite the copy I had. Funny I go in there twice they see me I wait although no one else is in the store, when other customers came in with a different skin color they jumped right up. Guess they had a problem with my skin color. Each time the demenour by a specific fat older individual who apparently was the owner was very rude and nasty as well. Avoid like the plagu
    Craig S.

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      Swimming Pool Companies in Muscatine are rated 2 out of 5 based on 4 reviews of the 1 featured Muscatine pros

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