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"I hired this company to repair hail damage on my home in 2023. The job was to replace the roofs on my house and garage as well as siding and gutters on my house. Long story short they came out and did the roofs in a timely manner, the siding and gutters not so much. Communication was lacking and they tried to charge me way more than what my insurance scope was. I had to get a lawyer involved. He sued me and we went to court. I won my case in February 2025 and I am still waiting to be paid the money I am owed. I do not recommend this company, buyer beware."

"I would not recommend this company. The are disingenuous as they over promise and under deliver. The 2022 hail storm required a new roof and refinished deck. Chad (Heartland Sales) said that they would take care of both for me. As Heartland is also a siding company, I asked if they would also replace some cedar siding and stain to match. Since this was not part of the storm damage, I made it clear that I would pay out of pocket for that work. He said Heartland would do it. A year passed with no work done as Chad said there was difficulty in getting the color shingles we needed...I believe this to be true and do not fault Heartland for the delay on the roof. However, no effort was put forth to refinish the deck or repair the siding. A year later, the roof was completed. Chad stopped by to pick up a check for the roof and at that time, said that he would 1] come by later in the week to get on the roof for a quality assurance check and 2] work to get a painter lined up to refinish the deck and quote the siding. That was fine with me. A few days passed and no Chad. I followed up with him on the painter and he said he would send someone to meet me at the house. A kid showed up to take measurements and scope the work for his dad...the kid was not experienced with the actual work and deferred to his dad when I had questions. Days passed and I had to chase Chad down again for the quote from the painter. Chad texted me the cost and said that Heartland was out of the deal and that I would have to work directly with the kid and his dad...in other words, Heartland would not stand by the work. Heartland left me high and dry, with an option to use an unprofessional subcontractor I knew nothing about and that Heartland would not stand behind. I am now searching for new companies that would be more scrupulous and professional than Heartland...shouldn't be too hard."