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"I had a wonderful experience with MidAmerica Basement Systems & highly recommend them if your having any waterproofing needs. My project: I purchased my home 3.5 years ago & it started getting water in the basement last year after the outside drainage & tiling system put in my previous owners failed miserably. It would literally be full days of pumping water out of multiple locations in my basement. There were issues of moisture even with two dehumidifiers running & subfloors the crew took out & cleaned up after as well. Scheduling: They will schedule a ways out for appointments but only because it's a high demand working system. Others may be able to offer services quicker but there is likely a reason they are not busy. I got several bids in the time I waited for my MidAmerica Basement Systems appointment & encourage you to as well but definitely wait until after your appointment to make a decision. They were not the cheapest but had the best guarantee (100%), best working system, and a few things I've learned in my 20 years of homeownership is if you go cheap & need to redo it your typically spending more than if you did it right the first time & your home is not something to skimp on or take chances. MidAmerica Basement Systems will send you detailed emails as to what you can expect for each appointment. They will mail you a packet of information regarding different systems that work vs fail & throughly explain the dangers & hazards water/moisture in your home will cause. Our basement got so bad from the Derecho the only dry place was in our basement was the shower & my celing developed black mold quickly from the moisture. Not only did they offer a system to waterproof my basement but a whole house dehumidifier & air purifier which would have saved my ceiling if I had earlier. Sales: I had Justin A for sales & he was very thorough in listening to my problems & needs as well as took his time in explaining & showing me how they could fix my issues, how the system works, as well as answering all of my questions with detail & no hurry. He was absolutely great about changes I made in adding work later on (before my appointment) as well. He doesn't make it feel like a sales pitch, is not pushy at all, & really works to get you the most work in your budget (prep & finish work offered), as well as taking his time with you through the entire process. The office crew: The office staff was very polite & helpful. I mostly worked with Desiree S & Kim B who are extremely responsive in working with me. The Crew: My crew consisted of Brandon T, Sam G, & Ethan T who I highly recommend! These young men are the exact type you want on your project! They are polite, respectful, hard working, efficient, trust worthy & have a great work ethic! They not only got the job done in the time allotted but left my basement incredibly clean which I didn't expect. They thoroughly go over the work before & after as well as answer any questions you have along the way & explain in detail any changes if something isn't to plan before just doing something differently. They called before heading to my house as well which I thought was very courteous. I imagine they have a lot of great workers but anyone I know that I send their way, I'll have them ask for these men as the crew on their home. Overall: Overall I give them 5 stars & they earned it all the way. I will say it's winter so not when one typically gets water in their basement so I am unable to review how the system works fairly. I do, however, plan to leave another review after we get some lovely wet Iowa spring weather or melting of our snow mountains to test it out. I don't expect my review to change & feel confident in the upcoming months & years. Thank you MidAmerica Basement Systems!"

"I would not recommend this company. The are disingenuous as they over promise and under deliver. The 2022 hail storm required a new roof and refinished deck. Chad (Heartland Sales) said that they would take care of both for me. As Heartland is also a siding company, I asked if they would also replace some cedar siding and stain to match. Since this was not part of the storm damage, I made it clear that I would pay out of pocket for that work. He said Heartland would do it. A year passed with no work done as Chad said there was difficulty in getting the color shingles we needed...I believe this to be true and do not fault Heartland for the delay on the roof. However, no effort was put forth to refinish the deck or repair the siding. A year later, the roof was completed. Chad stopped by to pick up a check for the roof and at that time, said that he would 1] come by later in the week to get on the roof for a quality assurance check and 2] work to get a painter lined up to refinish the deck and quote the siding. That was fine with me. A few days passed and no Chad. I followed up with him on the painter and he said he would send someone to meet me at the house. A kid showed up to take measurements and scope the work for his dad...the kid was not experienced with the actual work and deferred to his dad when I had questions. Days passed and I had to chase Chad down again for the quote from the painter. Chad texted me the cost and said that Heartland was out of the deal and that I would have to work directly with the kid and his dad...in other words, Heartland would not stand by the work. Heartland left me high and dry, with an option to use an unprofessional subcontractor I knew nothing about and that Heartland would not stand behind. I am now searching for new companies that would be more scrupulous and professional than Heartland...shouldn't be too hard."

"Price was right and crew was in and out. Clean up, left yard cleaner than before they came. Truly exceeded my expectations. A++"