Get matched with top pool and spa technicians in Davenport, IA

"Dealt with a reputable pool contractor. My swimming pool installation went flawlessly and couldn't be happier with the service I received. Thank god for the referral I got."

"Horrible experience working with this company. We purchased an above ground pool from them last year. When the pool was originally installed, the inlet and outlet lines were hooked up backwards. This caused the pool to sit for weeks without being able to run the pump. It cost us hundreds of dollars in extra chemicals to get the water cleared and stains off the liner once they finally came back and hooked it up correctly. The sand under the liner has huge divots in it that trap leaves and debris that our vacuum will not catch. The pavers that were thrown down on the ground for the pool equipment to sit on were all out of level, un-even, and looked horrible causing the pool equipment to be WAY out of level. Our heater and pump were placed backwards which left no access to the electrical cabinet of the heater to be able to wire it, which was also a code violation for electrical clearances. I had to redo the whole set up myself to correct it. The heater has also leaked so bad since new that it drops our water level over an inch a week. I recently scheduled service for the heater because it would not run and was invoiced $375 for the service call. Their tech was onsite for maybe 15 minutes. I called to complain about this invoice thinking that with all the issues we have had that they would credit this invoice for our troubles. The customer service I received on this call was the worst I have ever experienced. The young man that answered the phone sounded like a 18-21 year old kid. After getting no where with him I asked for his supervisor. He said he was the supervisor. I then asked for the owner of the company and he claimed to be the owner of the company also. I responded with "I highly doubt you're the owner of the company," and his response was "bet?" Whatever that means. I wouldn't recommend this company to anyone. Installing a pool should be an exciting experience but with Pleasure Pools and Spas it's nothing short of miserable."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"as advertised"