Get matched with top chimney sweeps in West Point, GA

"I hate to leave a bad review of any business but my experience as a customer with WB Chimney has been terrible. They did a horrible job on my wood stove install and it's been a major headache and expense getting it fixed. I'll say that I reached out to them multiple times over the course of two weeks before submitting this review but never once got a response. I had a new wood stove and chimney pipe installed by WB chimney 3 years ago. My roof was brand new at the time. They were a relatively new company but seemed friendly. After 2 years, my roof began to leak directly from the stove pipe in the ceiling. After contacting WB Chimney, they recommended scheduling a service call where they could *****. Because the warranty on the stove install was only 1 year, I paid them $150 to come out. The technicians assessed the roof and stove pipe and added some caulking. The whole assessment and "fix" took 10 minutes. This did nothing to solve my water leak problem. After contacting WB Chimney again, they suggested that there was probably an issue somewhere else on the roof, which is making its way in through the stove pipe. Their recommendation was for me to have a roofer assess the problem. I had the company that installed my roof come out to take a look. This is a local company who has an excellent reputation and has been in business for 20 years. The roofers assessment was that the stove pipe had been installed completely wrong and was bound to fail from the beginning. The cheap and easy fix of slapping a bunch of caulk around the holes was about as shoddy a fix as one could do. Not being a roofing expert, I tried to contact WB Chimney to see what they had to say. Of course I never heard anything back. With no other option I paid the roofing company another $850 to re-shingle and re-caulk around the stove piping. This was nearly as much as I'd paid WB in the first place for the install. That solved the issue. After a month of heavy spring rains, I have yet to have another leak or any other problem. Again, I contacted WB Chimney nearly a dozen times to see if they had anything to say. Never received any response! If I were you, I'd take my business elsewhere to a company that knows what they're doing"

"Great deal, great service, and they are all beyond professional and courteous. Cannot explain to you enough how happy I am with the service I received!"

"I am unhappy with this service. I initally booked this service amd put plainly in the comments that I needed 4 outlets, 2 ceiling fans, light switches and power ran out to a 20x20 shed. I called and spoke to Amanda the day before, went over the project details again and got a list of items that we needed to purchase before they arrived. The day of service he arrived and claimed we didn't have everything. He then went to home depot to grab more things. When he came back we then discussed again what we needed done. He stated that, that wasn't what he was booked for. He did not install the ceiling fans or run power out to our shed as requested. He gave us a card and told us to to call to book him again and he would give us another estimate to finish the work. I feel like I was scammed out of my money. I would not use them again. This was my first time using Angi and I won't be using it again either."