Energy Savers of Georgia Inc

Was on time and fix the problem very vast ..He was up front about the price …Host company and I would recommend them any day..

On August 1, 2024 my mother noticed her floor wet from the drain of the furnace located in her closet in her home. This has happen before and it was an a/c issue. She had used energy savers on another a/c issue in past and since I couldn't remember the other company I contacted energy savers though their website marking the box of issue that stated water leak inside home. I set the appointment up for August 2, 2024 between the hours of 8a.m. and 12p.m. they arrived at 350 p.m. the a/c was running fine other then the leak but I told her to cut the a/c off so it wouldn't possibly cause more damage. I advised energy savers this by phone a recorded line. So to be clear the air was blowing cold before energy savers arrived this is important as the repair person says it wasn't running until he worked on it. Untrue it was cut off because of the leak he was suppose to look at. I kept calling them that she is 89 years old with no a/c while she waits. No concern from them. This is important because when arguing with the repair person he said when he was leaving my mother had somewhere to go. Yes she stays with me at night a 25 minute drive away the issue was no a/c all day while she waited on him. When he left on August 2, 2024 he never advised for her to get plumber it wasn't until he came out August 5, 2024 and tried to charge an additional 89.00 service charge. He and I got in a verbal argument over the phone because he said it wasn't leaking before he got their or when he left. First I had her cut the a/c off even though it was working so that the leak wouldn't cause more damage to the unit or floor. They were advised of this prior to coming out the first time. I told him she wiped the water up while it was off and he wasn't there long enough to see it leak on the initial call August 2, 2024. Why didnt he on August 2, 2024 advise it was a plumbing issue. He adived it on August 5, 2024 its a plumbing issue. I gave them the information prior to first service call and now its a plumbing issue and they wanted another 89.00 He said he used his water hose to flush it my mother didn't see him do this. She seen him his truck for the most part. Then he came in said im gluing this and this inside furnace and not charging you. Then when it was time pay the amount was 317.00 she gave him him 320.00 and he asked her to donate the 3.00. After he said it was an 89.00 service charge I called the office talk to Meagan I believe same person I been dealing with she was curtious transfered me to the service manager who I got his voice mail and no call back for over two hours. I was by that time reporting the incident to the BBB. I am very upset because my mother sits in the hot house when I made the August 2, 2024 from 8a.m. to 12p.m. and they knew I had her cut a/c off and kept calling to advice them she's sitting in the heat. They did absolutely nothing the unit was working fine other then the leak. The repair person is flat out lying saying the unit wasn't working. After no response from the service manager I called back and not meaning to raise my voice to I believe Meagan but because of my being upset over my 89 year old mother did act out of my character. I would bever yell toward a female which I was wrong but the choice word I had for their repairman I do not apologize for. I don't know what he did if anything for the original bill of 320.00 because that unit was working prior to him arriving and he says it wasnt. I know this to be a complete lie. My mother didn't follow him around so we don't know if did if anything. I want reiterate that a/c unit was blowing fine so if it is a plumbing issue my mother was charged for a service not needed or never done. God bless

Every one that services my air conditioner unit is Very professional.And Billy took the time to look at my ductwork and explain to me the condition they were in and what and when they needed to be replaced.Thank you for great service.

Technician Bruce Talley got to the heart of the matter quickly and resolved the issue. Great service, courteous and professional.

Always expeditious and proficient in servicing the HVAC equipment of my home. There’s no improvement that can be made in any way when perfection has been reached. Thanks, Energy Savers for providing the excellent technician you sent.

Excellent service. No wasted time. Left everything as the tech found it.

Customer service is always A+ with Energy Savers! The technicians also are all very knowledgeable and polite. The staff back at the office? Same!!! I have nothing lower than an A + to say about this company & its employees!

There’s nothing presented to the technicians from this company that’s too hard to solve! Nothing!

Jeremy did an excellent job, was professional and courteous, price was fair, repair was completed in a timely manner and I was made aware of services that will save me money. I recommend Jeremy and Energy Savers, and will use them again.

All working properly

Discovered the leak had nothing with the air conditioner unit or drip pan. But the collar around the pipe on the roof. Energy Savers, whose home base is in Columbus, GA are always responsive to my issues. They send courteous and knowledgeable people to help me.

Great service. Very professional and helpful.

Highly recommend. Extremely quick and professional service. Don saved the day. He had my unit back up and running in a matter of minutes (no exaggeration). He also took the time to explain and show me everything which is always a plus. Also, do your self a favor and get the service plan. You’ll save money up front and in the long run. Energy savers is A+ (5 Star) service.

Flawlessly

I initially went through my home buyer warranty company, they couldn’t find anyone to come out because my AC was blowing out hot air. Companies kept declining, I was allowed the task of finding one myself and viola! Energy savers returned my call promptly, sent Jacob out the next morning! Jacob was professional, knowledgeable, punctual, and taught me some things. Definitely will hire again…very impressed!

Amanda showed up when she said she would, was polite, knew what she was doing and performed he job perfectly. I have no issues with her work. They show up when scheduled. Every technician I have come in contact with is well versed in their field and polite. The office that calls and makes appointments have always been helpful and polite.

David was great and very professional will call in six months to clean again great service would recommend to a friend

Furnace repair

Excellent!!

They did a very good work.

It was excellent. They came in and survey it one day. They installed it the next day where the heater was delivered.

Window air conditioner installation

Oil heater repair

Gold Star people

The technician was very nice and very knowledgeable.