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"AAA Fireplace Services was excellent. They provided me with information and updates during the entire process. Also the cost was very reasonable."

"ZERO STAR RATING for JON W.Bullington and Daniel Telfer of SIERRA CUSTOM HOMES. Incompetent, Unprofessional, Dishonest, lack of Integrity and Morality in the field of construction. FACTS: 1. FAILED residential code 2. FAILED to obtain Certificate of Occupancy 3. FAILED IECC International Energy Conservation Code 4. FAILED to meet the NWFA Hardwood flooring standards 5. DECLINED to repair after our lawyer gave him the chance unless we pay again 6. FAILURE TO PROVIDE 2-10 BUILDER’s WARRANTY OCGA 43-41-7*** 7. STRUCTURAL damages, as of today we are still scared for our lives with every thunderstorm / tornado watch that hits macon! with threats that our house can collapse anytime and may potentially lead to death and disability 8. LIEN*** 9. Multiple THREATENED LIENS from subcontractors after we paid BULLINGTON and he received the money from our bank not to mention the “contractor initiated change orders” 10. DELAY in the construction that led us to pay tens of thousands of dollars of the loan interest that did not go to the house payments He had the money from our bank to pay, why not pay suppliers and subcontractors? 11. A Long list of 453 PUNCH LIST ITEMS THAT HE REFUSED TO REPAIR AND COMPLETE after our lawyer gave him all the chance to do it and he asked us to pay him again! This list includes all the damages in the inspection results such as: a. Flooded crawlspace, water in air ducts b. molds growing in the crawlspace c. structural issues d. electrical issues, plumbing problems, insulation inadequate, insufficient waterproofing after our bank gave him the money and we had to pay out of pocket again e. Hardwood flooring did not meet standards set by NWFA. Areas in the house had NO Moisture barriers, cracks in the hardwood floor, nails coming out of the hardwood floor f. Tile work poor quality with multiple lipping g. Holes in the roofing, downspouts insufficient after receding money from our bank h. HVAC issues, 7 out of 8 exhaust fan FAILED per IECC STANDARDS, HVAC air flowing freely through the walls! And a lot more…."

"We were very appreciative of the concern and measurements taken to determine where the extra downspout would be installed. We weren’t given a copy of the proposal. Mr. Allen sent someone out to do the job evidently with the wrong instructions because he put it in the wrong place. When we discovered this I tried calling him and he wouldn’t answer the phone. When he finally called 3 days later he claimed that he never said it should have gone in a different place. I knew this was going to happen. I am paying $275 for a downspout in the wrong place. Not everyone has money growing on trees. Mr. Allen is a dishonest person that we were impressed with and trusted. For two senior citizens who live on a fixed income this whole thing sucks."

"Roofer was able to id issues no other roofer had and should have, as well as knew location covenant requirements stopping me from placing on the wrong roof type. They were very knowledgeable, extremely professional, responsive, and courteous, it did not matter who were speaking to. If we still lived in the area with a new home, we would hire them again hands down and recommend them to our friends. I cannot say enough about how please I am as a customer!"