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"A standby whole home generator was installed and the two day install went well. I would rate them 9 out of 10 on the installation. It is after-installation care that was not good. The Generac has a mobile link that I paid an additional $200.00 to get an IT professional to link to my home. He was challenged and there is no way that I could have connected the generator without professional help. The installers left without notifying or giving me documentation needed for warranty and insurance. I called the office of Hambrick Power Systems and the documents were emailed to me, but I think for such an expensive piece of equipment ,more time should have been spent acquainting me with the generator and its operation, before the installers left. Or maybe just a follow-up call for good customer care. It is not everyday that this important a purchase is made, and I think more attention to after sale and installation is warranted, especially since I waited a full year for its delivery."

"Leyton was fantastic. Arrived right on time(and scheduling was very easy and convenient- got my exact day and time I wanted.) He saw exactly what I needed for installing a ceiling fan, and it looks, and works perfectly. The price was more than fair. Second experience with LBE, and again, 5 stars!"

"Although the technicians are very nice. As a company Ragsdale has failed us miserably. We spent about 18K to have our whole system upgraded and new insulation in the attic. We followed the recommendation of their sales person to the letter. He ASSURED us that in spending all that money we would not have any more issues cooling our home. Immediately there were more issues. The A/C unit they installed outside dies in 3 days. It was a lemon I guess. And when they went to replace that they also saw that the sales person didn’t notice that the circuit breaker was not the right one to handle the new unit. They had recommended we add new intakes in two rooms so we had done that as well. Like I said we did everything he told us we needed to do to solve any cooling issues. Still two rooms don’t cool well, my office and our master bedroom. We have reached out a few times and they send someone to look. Every time they have different recommendations from a second unit to another thermostat, tinting the windows, keep the blinds closed etc. I have tinted the windows and we keep the blinds closed, but another unit or another thermostat are just not things we can afford to pay for out of pocket. Two times I was told a supervisor would reach out to us but they never did. The guy today, again he was very nice. Said we should buy wireless sensors to connect to our thermostat so it knows to keep cooling. That’s another $100 out of our pocket. He said there should be a second cooling vent in our master bedroom as well. Yet another thing they didn’t recommend when we bought this system that we were assured would be more than enough to cool our home. All these things we would have considered and/or done if we were told they were needed when we spent the money. But the I think commissioned sales person didn’t really know what he was doing now. He was just looking to make a sale and didn’t care wether it actually fixed the issue or not, he got paid either way. Again today I try to call and speak to someone before I left this review. I sat on home for 5-10 min with the recording telling me my place in line and to hold to speak to someone. Just to get the general voicemail to leave a message. We are stuck with them now, they do the warranty work so they do the yearly maintenance to keep the warranty. But I would NOT recommend til his company to anyone right now. They have completely failed us and taken our money without actually doing what their sales person assured us would happen. Very disappointed avoid them for your own good"

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"Excellent in every way. Flawless experience from start to finish!"

"Very nice gentlemen but I hired the company to fix the spotlights on top of my house and around my house on the ground. The rep was not able to fix the top lights because he did not have a ladder tall enough and the lights on the ground he stated they worked they just needed a replacement bulb. I paid the service fee and I went to home depot to get the replacement bulbs. I called the company again to put the bulbs in the new rep wanted to charge me another service fee. I had another company put in the bulbs and one light on the ground did not work even with the bulb."

"Excellent service! Technician was very professional and had a great personality. "

"He was on time and has a great work ethic. His workers were hard workers and did a great job."

"Mitch arrived in a timely manner. He completed my project as he advised he would. He gave us a more than fair price for job assigned! Very professional and courteous."

"This was my vendor in 2018. I seemed to be their only Rossville customer. Quality of work was variable. Asked them to come back this spring. They told me they were busy would get to me when they could. I searched home advisor and found new vendor because they made no commitment to continue to mow my yard."