Get matched with top gas fireplace repair pros in Summerville, GA

"The latest visit diagnosed a failed ignition valve which needed to be ordered and replaced. They arrived promptly, assessed, diagnosed and ordered the parts immediately. It only took a few days for the parts to arrive and they were able to schedule me in for the service call. The first technician was able to maintain the ignition valve until the new part was available, which was directly responsible for heating my home. The second technician installed the part and was able to assist me in some technical updates on the app and digital thermostats. I learned so much from Michael and appreciated his knowledge and patience. He also fixed a safety issue on the second level and adjusted the air flow for the system. The system sounds so much quieter. It was a warranty issue with no cost."

"Arrived earlier than I anticipated. Solved my issue quickly, eased my mind."

"Pete Duda great job. He removed a large wood stove and large platform of brick it was sitting on. He installed an electric fireplace insert. He was very considerate in covering furniture and cleaning up all debris. I am enjoying my new fireplace. I highly recommend Pete . He is a professional and a true craftsman."

"Despite pouring down rain, the installation crew arrived on time and completed the work in one day. Professional crew who were very polite and keep us up to date on the progress of the job."

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"We have used Robert at Tree Works unlimited several times over the last 15 years or so, always with excellent results at a fair price. I usually don’t write reviews, however this job was so much more complex I felt I had to share. We had an enormous 80 foot tall, 45 inch diameter tall white oak tree at the base of our front porch steps, about 5’ from the roof of our house that was starting to show signs of decay. If this tree had fallen it could have taken out our entire house and us as well. I was sad (I Love trees) and very anxious the night before the removal and didn’t sleep at all. Robert, Marcus and their crew quickly lessened my anxiety by their amazing skills, professionalism, extreme safety protocols, and kindness to each other during this difficult task. The climber was up in the tree cutting and lowering tree sized branches through a complex rope and pulley system for almost four hours if that gives you any sense of scale. There were six crew members at the base and they communicated to each other by radios in their safety helmets. It was amazing to watch them work and my anxiety lessened bit by bit as this monster tree was lowered to the ground, piece by piece. A round of applause and a big sigh of relief when all of the branches (100 or more) and the climber was down. There is a small dogwood tree just at the base of this tree and they couldn’t promise by tried hard and went out of their way to save it for us. Only one small branch was broken and the climber clipped it and shaped the tree for us on his way down. That is one happy little tree. The next day, they were back to finish cutting down the trunk and hauling it away. Again, we were impressed with their extreme skill and attention to safety. It was several large loads of huge tree stumps. We are so relieved to have this potential house crasher removed. My sadness and guilt were greatly lessened as there was rot starting at the base of the trunk and a huge carpenter ant colony in a rotted area off one of the huge main branches. Robert pointed this out and also sent me pictures, again attesting to their high level of customer service and satisfaction. We also had them remove several more potential house crashers while they were here. Sorry for the long post but once again Thank you Robert, Marcus and crew for an excellent job. We would highly recommend Tree Works to anyone needing trees removed."

"The service agreement was to cut down a tree and then cut into firewood. Tree was cut down and part of the trunk was cut into huge logs, one of which rolled down and damaged my property WHILE they were there (he didn't tell me)!!! DO NOT USE THIS COMPANY. Will not respond to texts or phone calls. Very unprofessional."

"The first person who came out did some work on the drain and it stopped leaking in the original location, but started leaking worse in a different location. I called again and The company sent a different person out. He said the first guy had done the repair wrong, and that it was fixed now. However the leak continued. Water was trickling down the interior walls of my house and onto the floors, doing a good bit of damage. I called again, and they sent someone out to look at it, and they told me that my roof was leaking, not the AC. I called out a roofer and a plumber, and neither found a problem. I called the company and asked to speak with the owner several times and never got a call back. The owner finally said he would come to my house with a technician, and he stood me up. I finally called a different AC repair company and they fixed the leak. I do not recommend this company. They do shoddy work, and are totally unresponsive to customer needs."