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"I am extremely upset and disappointed with the service provided by Alec, who initially contacted me through Angi List regarding a tree removal project at my residential property. On Monday, April 7, 2025, Alec visited my home and quoted me $2,000 for the removal of three trees, complete stump grinding, debris removal, and area cleanup. We agreed on a scheduled service date of Wednesday, April 9, 2025. On Tuesday, April 8, Alec called and asked to come early due to a cancellation. I declined because I needed to notify my neighbor. He came on the originally scheduled date, cut down the two trees, but only hauled away half the debris and did absolutely nothing to the stumps. He claimed to have applied a chemical that would decompose the stumps in three days and promised to return with help to complete the work. Alec then changed the total price to $1,800 because only two trees were cut. Despite my reservations, I paid the full $1,800 based on his promise to return on Friday, April 11, to: • Remove the remaining debris that was pushed into the woods, • Properly grind and remove the stumps, • Clean the area, • Repair the lawn with grass seed damaged by his equipment. Since then, Alec has been unreliable and unresponsive. I reached out multiple times via calls and text. He responded briefly, saying he was under a truck and would call back, he never did. On Saturday, April 12, I followed up again. He replied via text that he was dealing with truck issues and would return late Monday with help. That also did not happen. I had my son contact Alec from a different number, and he answered. Once Alec realized it was about the unfinished work, he quickly rushed off the phone and he said he would come on April 17. That date also passed without any response or action from him. Despite repeated calls and texts, I have been completely ignored. As of today, the job remains half-done. The stumps are untouched, debris is still scattered, and the lawn is damaged. It will now cost me an additional $1,200 to complete this time-sensitive project properly. This experience has been extremely frustrating and unprofessional. I am requesting a full refund of the $1,800 due to failure to deliver the agreed-upon services and for the stress, inconvenience, and additional financial burden this has caused."

"Timely,professional, courteous"

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"Had a great experience with Bandit heating and air! Dustin explained what he was doing and ensured me that my old Ac unit was still working properly. I felt the service price was fair and will use Bandit again if i ever need work or replacement! Thank you!"

"Service provider stated that she will charge $800 for her labor and be able to complete the work agreed to from 3/14/24 to 3/15/24 but was unable to complete the job. The job included soundproofing the open basement ceiling areas, finishing/ enclosing the ceiling with drywall and molding and installing panel doors in laundry area in basement as well as put plywood/ drywall to enclose open space next to the basement laundry area. She worked on the ceiling part on 3/14, 3/15 and 3/18 instead. She send a message at 9:32pm on 3/18 saying “I can’t do any more”. She then got upset when we questioned the botched workmanship in the ceiling which was incomplete and left in a haste without discussing anything else with us. She did not say anything about paying her, fixing the damaged HVAC hose, cleaning the areas she worked in or if she will come back to complete the job verbally. Instead she threatened to put a lien on our home. She damaged part of the HVAC airflow as well as totally left the floors full of debris. As well as left the adjourning bedroom unclean and full of left over building supplies. The job was not completed and it looks totally botched. We would like to have the HVAC hose that she damaged repaired or replaced as it may be disrupting airflow and in turn possible raise our heat bill in the meantime. We would like to be partially charged or not charged at all for this job as it has not only totally inconvenienced us, it was botched and also incomplete. This job will need to be totally redone and I paid for building supplies which was in access to $1000 which I would like to be reimbursed for. We would also like to have the area that is now filthy and scattered with debris and the building supplies used cleaned."