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"PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand."

"They remodeled one bathrooom back in 2019 and I had them do another bathroom and work in the kitchen. The tiling is perfection! They pay attention to detail, are conscientious about clean up as well. Also, they were able to work very fast!"

"Excellent work. Very professional employees"

"RTP Pools is incredible. They were so organized and clear in their communication. They kept me updated on on our timeline and executed the pool to perfection! I would highly recommend RTP Pools!"

"They were very experienced very professional with great customer service.. I would recommend to anybody to them!!!"

"Retired, moved here 2023. Service was Every Week during Season & Twice per month during OFF Season. Last time Legacy serviced Pool one time in November 2024! Apparently services were ended without any Notice / Communication - Not a Good Business Practice! Problems: Terrible COMMUNICATION! Supposed to service pool Friday?s. Pool had 5 Algae Blooms! Service days changed without notice & even skipped service. We left gate open for Service & Legacy Doesn?t show. Safety Issue / Liability! Service was Maintenance & Chemicals and any mechanical issues; I pay only for Parts. Halfway through Season changed to I need to buy Chemicals; now for repairs, there?s a Labor Charge. I think I deserved to be treated with Dignity & Respect. They just STOPPED Coming! Very Disappointed! "

"Pablo is the best contractor I have ever hired in my life (age 67). He gave reasonable estimates in a extremely professional way. His subcontractors to do the tiling and excavation did perfect work done expeditiously. They were no nonsense but very friendly and were frankly, a joy to have around the house. My bathroom belongs in a design magazine. In the lifetime I have left, I will hire Pablo and Simplicity Construction for any construction job for everything this house needs. He is also a terrific guy. On time, within budget, beautiful work, friendly and dependable work. What else is left?"

"Anytime we have work we always call him. He is always dependable."

"Responsive to covering all of the details to ensure the project was a success. Had 2 minor post installation issues that Rob came back willingly to take care of."