Five Star Painting is a locally owned and operated company with over 20 years experience. Our projects are clean, on time, and on budget. We strive to provide the best in quality and service at an affordable price. Prompt reply to your request and workmanship is guaranteed. Call today for a free in home consultation.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
10% | ||
5% | ||
3% | ||
5% |
"Amy, Thank you for taking the time to provide feedback regarding your experience. We do not have your name in our system as a completed project. We would be happy to discuss further and help address your needs. Please give our office a call at (478) 845-2886."
"Marcia, We are sorry you are not pleased with the results of your project. I have reviewed your project with my Project Manager, Estimator, as well as my Scheduler. From what I have gathered, we applied 2 coats of paint of the color you chose. We did not have coverage issues. We showed up when we said we would and produced professional results. We fulfilled our end of the contract. It was simply a fact that you were not pleased with the color. The only way to correct that would be to apply a different color. To do so, we would incur additional labor expenses as well as additional material expenses. It's unfortunate that you were not happy, but I don't see why we would incur the additional expenses on our end and still charge the same amount of money. Sorry. If there is anything else we can do for you, please reach out to our office. Thank you."
"Craig, I appreciate you taking time to provide a review. I have discussed with my team regarding your project. I apologize if you felt that there was a lack of communication, value, and/or quality. After reviewing our files, the day after your order was placed you received a welcome email from our scheduler discussing timeline as well as her direct contact information if you had any other needs. You acknowledged this email with a "Thank You." We sent our crew out in the timeline promised and completed a quality job that you had no issues with and were satisfied with the final results (per your walk around with Kip). Once the project concluded, we charged you exactly what we quoted to complete the work. If I can assist any further, please don't hesitate to reach out and we can discuss. Michael - 478-733-9906."
"Thank you Larry for taking your time to provide feedback regarding your experience. It was a pleasure working with you. Please keep us in mind for any future painting needs."
"Ken, Thank you for your business! I am glad you are pleased with your experience and the results."
"Nita, Thank you for taking time to provide a review of my company. We look forward to working with you in the near future."
"Donald, We respectfully disagree with your assessment of the project. We were very clear about our process and what was necessary to remove the varnish that was applied to your deck. The process to finish the deck was to strip, sand, then stain. The boards were not damaged, they were in progress of being restored. We were not compensated for the work we completed and not pleased that you were disrespectful to our crews because of the color of their skin. I would imagine anyone in my position would become a bit angry regarding your actions. We are disappointed in the lack of follow up from you as the customer either apologetically or financially."
"Julie, I am not 100% sure which project was yours. I would love to follow up and discuss. Please give us a call at 478-XXXX. Thank you."
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
Sunday: | Open All Day |
Monday: | Open All Day |
Tuesday: | Open All Day |
Wednesday: | Open All Day |
Thursday: | Open All Day |
Friday: | Open All Day |
Saturday: | Open All Day |