Get matched with top carpet installation pros in Brooks, GA

"I had this company come to fix the weather straps on my door and install new light fixtures. He arrived on time and was very professional throughout the process. The work was completed quickly, and everything looks great! The weather straps are secure, and the light fixtures were installed perfectly. I’m happy with the results. I would definitely recommend him and hire him again for future projects!"

"We really appreciate his honesty about the work required. We thought our only option was complete refinishing, he advised that our floors were in good condition and he could focus on those spots that were badly worn. They turned out great. Thank Rush"

"please beware of this company. I hired them to lay LVP flooring in my kitchen and laundry room and stain and polyurethane about 850 ft.² of wood flooring in my rental property in Macon Ga. We agreed on a price for both projects and they began work the following weekend. The kitchen and laundry room flooring had been completed And they began to stain the wood flooring. The following weekend I came to inspect the work and to pay them for the completed portion. the kitchen and laundry room look decent, but the stain on the wood floors look like crap. There were several areas where the stain had dried before they wiped it off. I pointed these areas out to Matt and stated that those areas needed to be addressed before they laid the polyurethane. Matt stated that he would take care of it. A week later, I text Matt to ask if the troubled area had been addressed he stated that they had been over there, trying to lighten them up and still working on them. I went to look at the flooring the next day and they used paint thinner to try to lighten the spot on the floor, but they still look like crap. a week after that I text Matt to ask him about the progress on the flooring and he never responded. That was about two weeks ago and I still have not heard back from him and he did not complete job. I had to resand all of the areas that had excessive stain so I could restain them. This company has very Poor Business practices, so please do yourself a favor and not hire them to do any work in your home."

"They did not respond at all. They cancelled the appointment without contacting me at all. I sent a follow up email after the cancel saying, "I guess you are not interested." Again, no response."

"**DO NOT USE THIS COMPANY** WM Floors and I signed a contract to finish the floor and stairs project on Feb 28. Wm Floors broke that contract and it is far from being complete. I wanted to replace the master bedroom carpet and place rubber tiles in the garage. He agreed to help me with that as well, so we agreed that He will make the floor and staircase corrections as well as do the room carpet plus the garage on the week of March 21. I was "scheduled" for that week. Week of March 21 was the latest I was willing to accept the finalization of the project. Since then he has canceled on me 5 times. I no longer want WM Floors to do anything in my house. They are better with floors, but they have no idea about staircases. The staircase is a complete disaster. I was very understanding with them so, I gave them until the week for March 21. I needed to have it done by then because that week I had family coming to stay over from out of town. They came, it was super uncomfortable with all this mess. MOST importantly, the staircase is a dangerous/hazardous the steps are steep, tilted, uneven. Stairs are at didn’t heights. Most of the stairs are like this. Someone can trip, slip and fall down the stairs. There is a dangerous wood piece on the top floor on the edge going down the stairs. My mom tripped over it and almost fell down the stairs. She is 62 years old. My aunt with physical disabilities has to use the stairs to get to her room. The top stair below this piece is tilted down (steep) This adds more complexity to this section because anyone can slip on this steep step. With everything being uneven, wrong measurements, and wrong cuts, the posts are uneven and not secure. Many posts wobble back and forward. it will eventually break as we use the stairs and hold on the hand bars. I need the staircase to be fixed completely to prevent any severe injuries or worse. In conclusion, there are too many issues with the project. Everyone who has come to see the project have said they would need to start from scratch. It is very disappointing and frustrating for me because I needed this done by the end of Feb and we are approaching may 2022. Below are videos and documents detailing the issues. Video 1: Contractor Inspection: [*** Link removed ***] Video 2: Details of all the floor/staircase issues: [*** Link removed ***] PowerPoint Deck of issues: [*** Link removed ***] Timeline of events: [*** Link removed ***]"