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"Everything was done professionally, politely and well. Would highly recommend to all."

"Never showed for the scheduled appointment"

"I hired this company to put in a generator after seeing their commercials on TV, and seeing all the high reviews online. I can say that my experience has been horrible. First off, the permitting process took months, just to get the approval to install the generator. After the install, city permitting workers came out countless times sighting issues that needed to be resolved that seemingly didn’t get resolved because they’d get flagged again for the same issues. The biggest being they installed the generator too close to the natural gas line, which caused them to move the generator over about 18 inches and needing to install a giant junction box on the outside wall of my house. Not a great look. During the install and clearing permits, it’s almost impossible to get ahold of anyone to get a status update. I’d call and leave messages, email – repeatedly – before I’d finally get someone to reply. Fast forward a year, I discovered they installed one of the junction boxes incorrectly to my pool heater, causing it to fill up with water… so another repair. Now after the first year they hit you with a $600 per year contract to continue to monitor the generator for issues. Even after I signed it, I still get an email asking me to sign up every couple of weeks.. I’ve responded a dozen times telling them I’ve signed up for the monitoring program and to stop emailing me. Now the icing on the cake. I’m paying $600 a year for them to 'monitor' for problems. Today we lost power and the generator didn’t turn on. Looked at my mobile app, and it shows the cell signal used to monitor the generator isn’t working. I open the generator and the control panel that runs the entire system is blank and not working. Obviously a major problem… and isn’t that why I’m paying $600 a year for Reliable to monitor for problems and fix them before they cause an issue? This monitoring program is a scam. If they were actually monitoring the system they would've seen that my generator didn't exercise on Monday as scheduled, and that I've been offline over a week! Calling to ask that question just got me on the line with some low level customer service person, who can’t do anything but set an appointment a week from now. If you’re going to install a generator, look elsewhere."

"Trusty Taps Plumbing was fast, professional, and incredibly reliable. They diagnosed and fixed the problem quickly, explained everything clearly, and charged a fair price. Excellent workmanship and outstanding customer service. Highly recommend!"

"Danny provide fantastic service and completed all the work in a timely, professional, friendly manner."

"Project went longer than would have liked due to parts and staffing issues but was completed in the timeframe that had been stated upfront. Once the work began, I was informed of the process and general timing of events; all was done per schedule and plan. Once the work was completed, JP came out to do the startup and showed me what to do and what to expect. Kevin then came out with the county inspector to finalize the whole process; he was able to answer some additional questions I had. Overall, this was an easy experience and everyone from the office to the people doing the work were very helpful and easy to work with."

"Michael Gomez and Unique Bath are crooks! They sold me this dream and promised to fix the issues presented to them, but have been avoiding me. Check out BBB, they were revoked for all of the complaints, do your due diligence before hiring a contractor, I am warning you!!!! When uncovering the vanity and toilet that was covered in plastic sheeting, it revealed a large chip out of my vessel sink bowl and a large chip out of the top of my toilet tank. While installing the glass contractors dropped the glass while in my brand-new shower and shattered the glass and caused a significant amount of damage to my brand-new shower, that I have not even gotten to use yet. Now I have glass everywhere, blood everywhere and a damaged bathroom! I spoke with one of the owners, Alex and he stated that a new glass panel was being rush ordered for next day installation. I remained calm, as at this time I was worried about the glass contractorsâ hand that had a deep gash. They did attempt to clean up the glass and blood as much as they could, however there was so much left for me to clean and deal with afterwards. After cleaning up as much glass as I could, I notated the damage that was apparent and contacted Erika and did not get a response. The next day I was told the glass was being picked up at 11:30am and I was antsy and rushed home from work to await the delivery and install of the new glass. I waited until 4pm to contact Erika to find out what was going on and was then told that the glass was in fact not ready and that it wouldnâ t be ready until the following Monday or Tuesday. By this time, a month from the start date of the project has elapsed. I then again addressed the damage in the bathroom and was told it was forwarded to the owners and it would be addressed the following week. By now I am feeling that my concerns and are being brushed off as though it does not matter that they have damaged my vanity, toilet, brand new shower, walls, sink and shower faucet. I have also made them aware several times that the shower is leaking and now that they are paid in full, they seem to not care!!! As of today 09/25/23, over a year has passed and these items have not been corrected, although I have been promised on several occasions that they would be! BEWARE!!!"

"I was having some AC maintenance done and there contractor blew up my Main circuit breaker. I had zero power! They called Mitch and he was over in 15 minutes and they replaced everything. Amazing work, professional and knowledgeable. I would certainly recommend and would hire them for any future needs 5 STARS!"

"What a mistake I made in hiring Elcon. Their estimate was 25% more than my other estimate from a licensed well-reviewed electrician, but I went with Elcon because I thought hiring a large company would help ensure things went smoothly, efficiently and give me some peace of mind. Unfortunately, the result was just the opposite. There were two fairly simple jobs. The first was to install an outlet on the opposite side of drywall where there is already a switch. The electrician took out the switch where you can clearly see the other side of the wall yet he still cut right in front of the stud exposing over 4 inches of stud. Why he didn’t use a stud finder or drill a small hole first before cutting completely baffles me. He did fess up to it immediately and patched it, but never even apologized. I had to match/buy paint to match the wall and cover the patch. Next he installed a non-GFI outlet in a laundry room which is against NEC code. When I informed him that the outlet was not to code, he said their estimator didn’t put a GFI on the quote. Yet I specifically requested a GFI outlet in my email to them - both in writing AND in a photo of the job. Why neither their estimator nor their electrician followed NEC code was concerning, but he did switch the outlet eventually. The other job was to install an outdoor wired box which was clearly titled as such on the quote. When I showed the electrician where the box was to be installed, he said he didn’t have a box with him. How he did not have one of only two fixtures needed for the job is beyond me. Also, instead of going to get the box before starting the job, he did it after the wires were threaded and exposed. He was gone for 40 minutes when there is a Lowes right next door to me. If it had rained, all of my entire pool wiring (which he wired up to) would have gotten wet. I paid him in full and contacted their office via email to explain what happened. Their office manager did apologize, but her unhelpful solution to my wasted time and extra money I had spent to paint was to schedule more time with me so their estimator could “spot check” the electrician’s work. Now, not only does their lack of trust in their own electrician make me worry about the completed install, but this would have been the third time I had to take time away from work and for their convenience. This is because instead of using the detailed request and photos I sent them of the job, the estimator still wanted to see it in person. And when the estimator arrived, he asked questions that were already in my request and took the same photos I already sent. When I finally pointed out that it was all in my request and photos, he then looked and was surprised it was all already there. Thankfully, I only scheduled Elcon for two of the four jobs they estimated for me. I was going to schedule those at a later date but after this experience, I decided to hire another company for the remaining jobs and will be sure to have them check all of Elcon’s work."