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"Professional and knowledgeable. Jay went above and beyond to make sure our needs were met. I was impressed with his skill level and ability to complete the job in a timely accurate manner. His customer service was also on point. We will definitely use him for every future project."

"He wants money every time he sees you and will talk to you like a dog. He loves making swales with his tractor then charge you like he has installed a professional French drain system. He?s not worth your time or money."

"Awesome job! Friendly, fast, and expertly done work. Could not have asked for a better experience!"

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"Contractor was over 2 hours late starting every day (momma needed her coffee), was not properly equipped (We provided wheelbarrow, post hole digger, shovel, loppers, garden rake, etc.). Contractor's labor was a 70 +/- small man and the owner's wife (who did NOT want to do this type of work and let it be known). The contractor also damaged the owners septic tank by positioning his tractor on top of the septic tank and causing 2/3 of the septic tank lid (along with the covering dirt to collapse into the tank The contractor was shown the septic system before quoting the work and warned to avoid the septic before starting work. The replacement lids sections cost the owner $1,200.00. When the county inspector inspects the system, it will require replacement of the entire system at a cost of over $15.000.00. The contractor also drove his tractor into the neighbors yard causing several deep impressions in their yard and damaging their septic system. Due to the late start each day, lack of equipment and inadequate labor, many shortcuts were taken. The plants were simply thrown in a hole without the soil being compacted around the roots. Only about half of the dirt was spread with many piles of dirt not spread and left piled all over the yard. The contractor left the job site after dark on 10-15-2024 and promised to return the following week to complete the work. Which he did not do. The following week was the same result He has not returned and after many calls, I ask him not to return. We have replaced 4 of the new shrubs (Costing about $60) which have died in spite of frequent watering As per Angi's List, the contractor is licensed and insured and was rated 5 Star on Angi's List. I have repeatedly tried to obtain insurance information from both the contractor and Angi's List without success."

"Great job on installing my lightning ⚡️ protection system great price and we could not be more satisfied with the system looks great thank u again Peter!!"

"From: Joseph G. Rossmeier <[email protected]> Sent: Wednesday, April 3, 2024 5:19 PM To: Danielle Hugo | GenerX Generators <[email protected]> Cc: [email protected] Subject: Note of Appreciation on 4/3/2024 This serves as a two-fold note of appreciation to you and to the Erica/Rick team. I want to compliment you on your spirited demeanor when you answer the phone and discuss matters with a client. This kind of attitude is challenging to find when placing a normal service call to a company. You excel in that spirit which exemplifies a sense of confidence and knowledge about the information you convey. Your company should appreciate your presence and front-door interaction with Generx clients. The second note of compliments go to Erica and Rick for the exemplary work they did last week when installing the new engine in our generator. They toiled for a number of hours in a very cramped place and showed unusual team spirit during that time. I marveled how cautious they were when disassembling the old engine, keeping copious track of every screw, bolt and nut they touched. When the job was completed, every screw, bolt and nut and been replaced in their original location. It was obvious that Rick had performed this procedure before, but Erica was right alongside him working diligently and confidently as well. Since I am a strong advocate of team relationships, it was a pleasure seeing the two of them working together harmoniously. Please forward this note to your top management as I we, as customers, were most satisfied with the professionalism the three of you displayed as you worked through this unusual situation. We are big fans of Generac Generators as we have had one in each residence where we lived for the past 15 years. A great Wisconsin company, indeed."