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Hi my name is Richy Bruny, I'm 43 years old and being doing Handyman for about 15 years. I love working on house and solving problems and I'm really am a people person

BackUp Plan Repair & Renovation is a hometown home-improvement company providing dependable repairs, maintenance, and renovation services with working-family pricing. With more than 25 years of experience in construction, business management, and customer service, we deliver skilled craftsmanship, honest communication, and careful attention to detail.\n\nOur services include handyman repairs, drywall installation and finishing, interior and exterior painting, flooring, carpentry, deck building and repair, light plumbing and electrical work, television and picture hanging, pressure washing, and complete home improvements. From small repairs to larger renovation projects, we use quality materials and practical solutions to help make your property safer, more functional, and more beautiful.\n\nServing Jacksonville, Middleburg, Gainesville, and surrounding Northeast Florida communities—BackUp Plan is the only backup plan you’ll ever need.

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Unfortunately, I have to update my original review due to some issues with the product after the first large rainstorm.  I contacted D and D immediately after the first rain to advise them the patio was leaking where the aluminum roof connected to the house. They did send someone out quickly, and they sealed the connection.  After the next rain the problem still existed.  Again, I contacted them immediately.  They sent another guy out during a rainstorm and he witnessed first hand the leaking patio.  They could not make a repair that day due to the weather, so they came back another day and again tried to fix the problem.  No such luck.  I continued to call them after each rainstorm because the patio continued to leak. I was told they were tired of sending men out.   After about 6 months of no results and my frustration, I asked for my money back and for D and D to remove the structure since they could not seem to fix the problem.  Cary, the owner, told me it was my roof leaking and not his screen patio installation.  He said he was sure it was my roof so if I could prove it wasn't my roof then he would address returning my money and removing the structure.  I called my roofer for an inspection,  since my roof is fairly new and still under warranty.   My roofer said it was their installation causing the issues.  My shingles were air tight and secure.  I sent Cary pictures my roofer took and the invoice.  He did pay my roofer for the inspection but still did not think it was D and D's problem.  He insisted that he needed to send his own roofer.  I again took additional time off to accommodate this appointment.  The roofer he sent out also said the issue was caused by the way the work to re-install the enclosure panels was done. D&D's roofer (the one they had chosen to inspect their work) informed us D&D had broken the seal by prying out the metal strip when replacing the fascia and that was causing the leakage every time it rained.  In response to this, Cary said he would pay for the proper repairs to be done to eliminate the leak. On the day before all this was finally scheduled, Cary told us he would not authorize payment for the repairs without his foreman being there witnessing what work was required to stop the leaks. While I can understand why Cary would want his foreman to see first hand what work was going to be done, it was somewhat disconcerting to find this out late in the afternoon the day before my roofer was scheduled to show up and start the work.  With this new twist, I had to miss another two hours of work as I needed to be at the house when the two contractors showed up to determine if Cary was going to be liable for the repairs.  Understand, these repairs required by the roofer were estimated to cost $1800 and I did not want any more issues with who was going to pay for the botched installation. On a positive note for D&D, the foreman had pointed out three or four areas wherein the install was done improperly and going forward, they received some very good advice .Cary did finally agree to pay my roofer to do the repairs that were needed after his (Cary's) foreman called Cary from my house (the job site) after meeting with my roofer and being shown exactly what D&D had done incorrectly on their install that was the root of the problem.

Thru all this, it was very disappointing to me that Cary never stepped foot on my property to check the quality of his crew but instead continued to say the leaks were due to my roof being faulty.  When I suggested Cary come by and meet with us, the idea was rejected. He was not very nice and he was accusatory.  There was constant communication with Monica at D and D and she relayed all my messages and emails to Cary.  I was very patient, it took over 6 months and numerous repair efforts along with being told it was my roof and I needed to prove it wasn't.  Please note that from day 1 the patio/screen enclosure looked great!  The issue only was noticed after the first rainstorm and continued each and every time it rained.  It took 6 months to get this issue resolved.   

The initial install was "finished" the day before Easter, but it took until the first week in December, countless phone calls, many, many hours of missed work and an enormous amount of stress and frustration, but it is finally done,

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"The entire team at National HomeCraft earned 5 star rating starting with Kathy who responded right away on scheduling someone to come to our home for the free consultation. Followed then by Jeff Beback the representative who explained each step of the process to renovate our 30 year old shower. Demolition and then reconstruction with a beautiful acrylic shower was seamless with the work crew Scott and Brandon. They were punctual, hard working and very skilled at removing the old shower and installing the new. And we saved thousands going with National HomeCraft versus our first quote!! Overall an excellent experience start to finish!!"

"Amanda from Homemade design provided me with a variety of suggestions for couches, end-tables, lamps, window coverings, rugs, paints, accessories to match my style and color preferences for my living room. Amanda has better than great ideas and worked to stay within my budget. I also hired Amanda to design my kitchen, dining room, game room, and master bedroom and bath. Building and furnishing a house is a daunting task, and Amanda was a great help in putting it all together. I couldn't have done it without her. Well done Amanda! Would I recommend Amanda? Yes Yes Yes!!"

"Vince was very professional - on time, great communication, and friendly. I would gladly (and will!) hire Vince again to do all kinds of work around the house. He also replaced several broken window panes around my home and was really a pleasure to work with."

"I had an old wood lattice A/C unit enclosure that had deteriorated. Steve and his team took down the old enclosure, shored up the framing, and built a new cedar enclosure. They were very professional and did great work. Highly recommend."

"Everything went well with that. He gave us great suggestions and I think we received everything in a good timeline. He was nice to work with."

We are a locally owned and operated company that values honesty and integrity, and treats your home as if it were our own. We specialize in all Type of Window Covering. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction