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"I’ve known Jacob for a while. I hired him to diagnose a heat pump issue. He did find the problem, but parts were unavailable for my 20 year old system. I had him install a new system and he completed the work on the day he said he would. Jacob is professional and caring. The job was done on time and for the agreed to price. I would highly recommend him to anyone with heating or cooling issues."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Extremely helpful and knowledgeable.  Helped us figure out where we wanted TVs installed and spent a lot of time during initial meeting to aid us in our decision making.  Very neat workmanship.  Decided there was one TV we weren't please with where it landed up on wall - company willing to come back and make it right (ie., they stand by their workmanship which is very important to us).
Nice company to work with.


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"Guy that came out said that it was an issue of the boiler not having enough water. He turned the valve to force water to it and and ended making a mess in my basement floor of black gunk water that I had to clean up. Idk if that was necessarily the issue, he said that’s all it was and nothing else needs to be done. He didn’t provide any type of explanation as to why it wasn’t getting enough water when turned on as this is something that should be self regulated, not something I should have to monitor anytime I turn my heat on. I won’t even necessarily know if this is the case and it’s fixed until fall rolls around again and we need heat, as it is now warming up. I hope that he was correct but quite pessimistic, and felt that a more thorough check should of been done."

"I was in a bit of a bind because my A/C went out and I had a renter coming in 2 days.  They responded to my call immediately. They replaced it immediately. They were there for 8 hours and did not stop until it was done and even bought me dinner.  They followed up after the installation also.  I have had awful experiences with the local A/C companies and this company was not even close and had no problem driving down to Big Coppitt Key. The price of the new A/C was very reasonable too! You must use these guys! Nice clean cut guys too!"

"I decided not to do my furnace at that time.
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"My a/c wasn't working - we just moved into a home that had been vacant for almost 2 years.  I received quotes to fix the problem close to $3,000.00 and doesn't include labor (it was the motor to our a/c, HOME DEPOT was one of the quotes we received.  I called Mr. Llanes, and he sent Wally.  They came as expected and cleaned the coils and replaced the motor for 1/3 of what home depot and the other guys were quoting me.   3 weeks later,  the heater wasn't working and I called Llanes again and Wally came to service the unit on the same day and problem was fixed.  I would highly recommend these guys over and over again!"

"The first one they ordered was the wrong kind so this delayed the installation. The plumbing company they used had to come back after the installation because there was a leak at the wall. Thank goodness it was in the garage. I was not happy that I had to pay an additional $850 for code upgrades which were not covered by my policy."

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