Jose Yanes Air Conditioning & Appliance Service

Very disappointed with Jose C. Yanes Air Conditioning & Appliances Services Inc. My AC stopped working in February and Wally diagnosed a bad pump and charged for a new one. Less than a month later I had a vent leak; he came back and cleaned the drains on 3/17, for a new charge. Last week the leaks started again. I reached out to both Wally and Jose. Wally did not respond or return my calls. I spoke with Jose, who said Wally would come the next day (Wednesday 3/13) but he didn?t show. I spoke with Wally Thursday, and he claimed Jose forgot to tell him; he promised to be there that Thursday, but didn?t show. I?ve been calling since with no response. I spoke with Jose again on Friday, who said Wally was supposed to be there and would reach out, but I have received no calls or messages since. They both stopped responding to my calls and texts. This is very unprofessional and unacceptable. I?m now left dealing with ongoing leaks and poor communication. I wouldn?t recommend.

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Good work

Called Mr. Yanes due to above normal humidity in the house when running the A/C.  Originally thought moisture exiting from vents was due water collecting in the air handler pan.  Mr. Yanes confirmed that the pan was draining properly and it was clean.
This gentleman (and he truly is) was always prompt since he came to the house on more than one occasion and worked diligently to identify and resolve air leaks that were pulling hot humid air through crevices in the metal ductwork and vent gaps, and into the house.
 Very satisfied with his work.

My a/c wasn't working - we just moved into a home that had been vacant for almost 2 years.  I received quotes to fix the problem close to $3,000.00 and doesn't include labor (it was the motor to our a/c, HOME DEPOT was one of the quotes we received.  I called Mr. Llanes, and he sent Wally.  They came as expected and cleaned the coils and replaced the motor for 1/3 of what home depot and the other guys were quoting me.   3 weeks later,  the heater wasn't working and I called Llanes again and Wally came to service the unit on the same day and problem was fixed.  I would highly recommend these guys over and over again!

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Jose Yanes seemed like a very nice man.  Prompt, professional, and did what he said and gave a very reasonable price.  Would highly recommend him. 

He came the same day to check things out the same day we called but the inside unit was frozen. He told us to turn the unit off except for the fan for a few hours.
He could not service the outside unit until the weather improved. It was raining for several days.
On the date of service mentioned above, he came when he was called and performed the above mentioned services.
Since the date of service we have not had any problems with the unit.

They were reasonable and my mother was happy with them.

He was very professional, the work was done in a timely manner and at a reasonable cost.  he was very knowledgeable and he helped me make the right decision for my needs.

came on time fixed the problem

see above