Get matched with top window shutter repair pros in Midway, FL

"Did a good job."

"I had the WORST experience ever with this company including the owner and the main installer. BUYER BEWARE. I REGRET using this company and these people and would NEVER dare recommend them, not even to my worst enemy. I will start by saying that I am still missing 2 plantation shutters and the tint on my front doors. My house was built brand new and completed 9/25/2018(the day we got the c/o). We waited to settle in to get the shutters. The house is brand new. Not one curtain hung and nothing to cover all the windows prior to them coming. They DESTROYED my window sills. They are now chipped, discolored from over caulking, dented and one is missing a huge chunk of wood. After I was promised 30 days from giving my deposit to installation day, 30 days came and went with no call from the company updating me on the status of my shutters and when the new installation date would be. Had I not have called the owner of the company to get a status update I would never have known that it would be an additional three weeks before they would be here to install my shutters. I was calm and patient with them and understood that it was summer and a lot of people were doing what I was and the shutter company was backed up. A simple phone call would have been the professional thing to do. Installation day arrives and the installers are running several hours late for our appointment. When the installers got here they were literally going so fast trying to get the project done and mind you I have a 3500 square-foot heated and cooled home and it was a lot of windows that needed plantation shutters. They were going so fast that one of the shutters was propped up against the window on the window sill And because he was not paying attention the shutter fell down not only did it crack in 1 million pieces but it chipped my window sill and my brand new toilet. In addition, it was discovered that after waiting nearly 50 Plus days to get the shutters in an installation day and time that they sent the wrong measurements for several windows. As a result they were unable to hang some of the shutters. I was told by the installer after making a phone call to the owner Paul, That they would get The correct shutters from Skandia within a week and be back to install. On my daughters life a month and a half went by with no phone call no update no return calls no messages no nothing on the status of the missing shutters and the broken shutters. I had sent a detailed message to the owner Paul, explaining to him all of the stuff that needed to be fixed and repaired as a result of the installers negligent behavior in my brand new home. Never one time did Paul call to reassure me that he would rectify the problem and take care of it, nor did he seem to care that I was missing shutters and that his installers had treated my home with such disrespect. After several phone calls and weeks and weeks later Paul finally decided to start calling me back to complete the project. However we were traveling much of the summer and we were out of the country and not available via phone much of the time. I tried to reach him when we got back to the country and he did not answer the phone. I called Paul left voicemails and he called me back several days later. At that point I was so frustrated and disgusted that I could not even face this guy or talk to him. I gave him a $3000 deposit on a job that was supposed to be done from contract to completion in 31 days, However it?s now been six months and I am still missing two shutters, window sills that need replaced,And have no resolution to rectifying this problem. Point blank the few times that I was able to contact the owner Paul, he was buying a boat, on the boat, at the beach house, and just did not care about his customers or the service we were receiving. BUYER BEWARE and stay away from this company. I have never been treated like this ever especially considering this was a $7000 job."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"This is a very professional business that came out and gave a quote and a scope of work which was accepted. He showed up on time, worked very quickly, and did a excellent job! I would highly recommend and hire again."

"I was completely satisfied with the repair. Mark was professional, punctual and the price was right. He came to our house to look at the dryer and diagnosed the problem right away. The part for the dryer had to be ordered and as soon as it came in he was back at our house to install it. His service call price was reasonable and was put back into the repair cost. I would definitely call him again. Highly recommend this company."

"Good News: Window World installed new windows in my whole house in March 2014. They are Double Hung White 4000, Obscure Glass, Solarzone ELite Low E/Argon Gas filled. Bad News: January 2017, one window cracked on the inside for unknown reason. Good News: Window World was responsive and replaced the window. Bad News: January 2018, two windows developed spots inbetween the double paned glass. Good News: Window world ordered replacement windows and I am awaiting delivery and installation at this time. So far, I have my doubts about the quality of workmanship in manufacture of Window World windows. When I initially called Window World for replacement windows in 2014, I was certain I was calling the best there is. Now.........."

"Approximately 5 years ago Art Construction of NW FL LLc reroofed our house and claimed it was done properly, it was not what they did according to roof inspector is lay down tack and shingles over rotten wood passing it off as redone which is a lie!!!! I am a disabled Veteran and do not deserve to be treated like this!!!! Signed Michael Burns(SSG Ret. USA)"

"I contacted Total Home Repair, asking for a quote to repair some wood rot on the exterior of my home. They were prompt and professional, providing me with a written estimate after we met. I accepted the estimate and the work began on the agreed upon day. When they showed up, they were ready to go! Wood had been pre-primed and they had all of the materials and equipment needed to do the job. No excuses of having to run back to the store or other unnecessary delays. Their work was of excellent quality, and I would highly recommend them for your project. Thank you, Total Home Repair, for a job well-done!"