Get matched with top oriental rug cleaners in Melbourne, FL

"They destroyed 3 large handmade wool rugs. Color gone. Mold and mildew. Horrible smell. They were Rude. Keep lying about delivery when they knew they destroyed the rugs. We had to throw away all three large expensive rugs. They were nice before the rugs got demolished [“your rugs are absolutely beautiful” “these are expensive rugs” “we want to make sure they dry naturally” etc.]. They dragged it out as long as we (gullible clients) took it, and demand the return of our rugs. That’s when they got ugly. They were absolutely unprofessional, Un polite…extremely rude “NASTY”. They finally sent the demolished, molded, almost rotten rugs that were clearly rolled and tied for a long time (at least a week), while they kept claiming they’re not quite dry yet. RUN….don’t walk away from these people. I think they’re scammers."

"It went great. He did a wonderful job !"

"I reached out on Wednesday to book standard cleaning service for Friday, April 25 at 9am. I spoke with someone on Thursday morning to confirm. I was told that I would get an email confirmation with the booking info and paperwork. Not long after booking, I contacted them back to change the time to 2pm on Friday, April 25 and let them know that I had not received the email confirmation from the first time I called. I spoke with Mark. He confirmed my email again and said it would be on the way. He also confirmed that my appointment had been changed to 2pm. I called back twice regarding not receiving the email and confirmed my appointment time since I had not received anything. On Friday, April 25 in the morning, I still had not received anything and called again. I spoke with Nicole. The AI system and Nicole stated that my appointment was listed as 1pm. After a high level of frustration at this point I explained to her the entire situation and confirmed 2pm once again. My email address was still incorrect and she stated that she would change it and confirm my appointment for 2pm that day. I finally received the paperwork around 11am and signed it. At 2:15pm on Friday, April 25 I called back as I had not heard from anyone or seen anyone at my home for the service. I was told by Nicole that the person assigned was not available at 2pm. My question, why didn't anyone call me earlier to tell me so. Why was it 2:15pm and no one had called me to tell me that my work would not be done? Why was I booked on Thursday for 2pm if no one was available? The level of service at this company is deplorable!! They rely on AI and even the representatives in the office can't get a simple scheduling task completed. I wasted an entire day as I could have booked someone else that was actually available. A manager called me back (I don't remember his name) and asked if someone could come at 4pm or the next day. He said he would SEE if someone could come at that time, which means he was not sure if he would have anyone. After all of this I don't have any trust in the company that they would do the job that I needed them to do. I canceled immediately!!!!"

"This is an amazing company! We give them A++++!! Sage did a fantastic job on our floors! We give him A+Ã ++!"

"The most perfect carpet steam, cleaning service! Very polite worker, and the job was very thorough. My carpets feel like brand new."

"Bastian and his team were very friendly and knowledgeable. They did an excellent job cleaning and sealing all the grout lines in my home. My floor looks brand new now. Highly recommend them."

"Linda did a super job and was very conscientious and attentive to our needs. I would definitely hire her again."