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Recent Pool Installers Reviews in Longwood

• POOLS BY BRADLEY

  5.0

  1 year update review. The team at PBB did an outstanding job. It’s hard to describe the incredible work and dedication each person gave to make our dream pool a reality. During the pool build my daughter passed away. PBB team all came out to visit and bring us a memorial tree to put in our new pool oasis. In honor of our daughter. They brought presents for my granddaughter. While my daughter was sick with cancer they even stopped by with presents to help her through chemo. They are more than pool builders. They actually care about their customers. They honestly care. Now let’s talk about my pool. Aaron helped us designed it. I absolutely love everything he did. He gave us so many ideas and I seriously put him through a lot of crazy. He never minded sending me pictures or talking through ideas. Our tile guys Steve and Jimmy were talented and worked through a hurricane. Yes they did. They even let us help. (Mostly for pics😂). We really loved them. Chris, Austin, and Matt worked the hardest trying to make our pool do all of the fun things that Aaron designed. I could call them anytime and they were there to help. Yes even after the pool was done they are always there for me. Our plumber definitely had a big job and he did outstanding too. Everything works perfectly. Tyanna was our project manager and she handled our questions. She is the sweetest person and made sure I knew what was happening along the way. The owners Megan and Bradley should be proud of their team and I know they are. As owners they take pride in the pools they build. I cannot thank everyone enough. We love our pool and feel like we gained a family. Special thanks to Megan for the love she gave us during our daughter’s cancer and death. She called to check on us and picked out a beautiful tree. Emily got to see her daughter go for her first swim and it was perfect. Yes I recommend PBB and hope anyone reading this will chose them for their next poolshow more

  Theresa R.
• Don & Cindy's Playwell Pools

  5.0

  Don & Cindy and team are amazing. It is a family run business that makes you feel like you’re a part of their family. Don and Cindy are great communicators, honest and trustworthy, and they do amazing work. They took our initial vision and helped us visualize it during the consultation, while helping us customize certain features to make it even better. We had a pool house being built at the same time, and they partnered amazing well with our other contractor to coordinate work. I would recommend Playwell Pools (and Don & Cindy!) to my friends, family and anyone considering installing a new poolshow more

  Joseph G.
• Tropicana Pools Inc

  5.0

  When my wife and myself began talking of possibly adding an in ground pool to our home, we were very reluctant. The main reason was because of all the horrific situations that people had experienced with some pool contractors. Fortunately for us, we met Carl the owner of Tropicana Pools. From the very beginning we felt completely at ease with Carl. There were no high pressure sales tactics no false promises and very competitive price estimates. We are so blessed to have had Tropicana Pools as our contractor, all work completed in a timely manner, all work that was agreed upon was done to an amazing final product and Carl always answered his phone and answered any and all questions asked with complete transparency If you may be thinking of installing an in ground pool or spa give Tropicana Pools a call, and rest assured that your major investment to your home is in very good hands. Thank you Tropicana Pools and a very special thank you to Carlshow more

  Jay Q.
• The Pool Specialist

  5.0

  My family and I would like to thank the entire staff of The Pool Specialist, they build our pool in our home in Bellalago, the entire process was very simple , just had delays because of rain and small delays, it’s construction so I understand that things happen here and there, but they were In full communication at all times. We even had the pleasure of meeting the owner of the company Zain to come and inspect the pool himself . Overall we are beyond pleased with the service, the price and the experience of building our pool. Thank you again to the entire The Pool specialist stafshow more

  Jose A.
• Royal Gardens Contracting LLC

  5.0

  The remodeling is still in process. The Contractor is knowledgeable and professional. The team cares very much about their work and I know it will look amazing!

  Jackie F.
• Mad River Pool Construction

  5.0

  Mad River transformed our backyard into an oasis. Not only did they take us step by step. They were honest and stood by their promise. Great communication by Mike. I have to say that his team are phenomenal!!! Jeff, Brian, Justin, John and Calvin were all very hard working and worked daily to get the job done by a certain date. Clean workmanship, clean vehicles, excellent teamwork. I’m going to miss them coming by the house! If your thinking of a pool….Mad River delivers EXCELLENCEshow more

  Diane S.
• Tropicana Pools Inc

  5.0

  Delivered what was expected and more! Great attention to detail. Carl was very professional and kept great communication throughout the process. The Pool took less than the time expected to complete. Pool came out beautiful!!! Would recommend to everyone! Great job Tropicana pools!!!

  ernesto e.
• Supreme Pools

  1.0

  Do not do business with this company. They will take 90% of your contract and never finish your pool. There are many other parties that they did this too as well.

  Angelica S.
• American Pool & Spas

  1.0

  I would like to share my experience with this company, I am going to start by saying that they need to change their slogan to "Thank you for your patience" because certainly, you are going to hear this a lot from them. Here is what happened: September/22: After a research we ended up choosing American Pools and Spas to build our pool, the company seemed more reliable, but I think it was because of Matt, the sales person, he is professional and very convincing, unfortunely he is the only one who provided a good work for us. We signed the contract in 09/26/22. October/22: they started working on the permits within the County. By the end of November (11/22/22) all the permits were approved. Nothing happened in December and after asking them for a start date they came up with an internal deadline for the construction, that we were not aware of it (they did not mention that when we signed the contract). January/18: they started sending emails asking for changes in the project but never said a word about when the work would start and kept saying: "Thanks for your patience". January/27th: we received another fake promised that our project would be released to construction the following week and of course, it never happened. February/5th: we decided to cancel the project, we lost our faith in the company. They have no accountabilty, no commitment, only vague promisses that they never honored. They tried to convince us to keep the project, the owner called us, but they still did not provide any dates, we never heard an apology from them, just the usual: "Thanks for your patience". For canceling the contract we were penalized losing our entire deposit and on (February/9th) they promised to return our payment for the turf, that we added later, in 2 weeks (February/23rd) and it was another fake promised because, after the 2 weeks passed by we did not received anything, so we had to send another email (February/27th) and the answers was: "That check is being issued today and should be in the mail tomorrow. We thank you for your patience." The icing on the cake, to close this terrible experience with this company, today 03/06/23, an Orange County inspector visited us to check the pool, because they did not canceled the project with the County and of course, I had to contact them AGAIN to inform that and ask them to do THEIR job. I really don't recommend this company, they are good to sell but they don't deliver. They act like amateurs, they give you nothing but promisses, they never acknowlegde their mistakes and they never keep their promisses. All in all, we ended up without a pool and without our initial depositshow more

  Silvia G.
• Premier Pools of Central Florida Inc.

  5.0

  Getting a pool built is definitely a life altering experience and I'm not sure I would want to do it again, having said that, Premier Pools made this process run very smoothly. When I say it's a life altering experience I mean that you should be prepared for your yard to look like a bomb hit it and I was warned by the folks at Premier Pools about this, so they did prepare me before the construction started. My experience with Premier was excellent from start to finish, no construction job is ever perfect, but this one was pretty close. When I initially contacted Premier Pools, they setup an appointment to have a sales person visit my home for a free estimate. The salesman Todd, arrived on time and was very friendly and listened to what my wife and I wanted. He spent about 2 hours at our home taking measurements surveying the land and finally putting together a 3D computer generated rendering of what the pool could look like on his laptop. Kudos to Todd because the design and the final product were pretty much identical! The entire process took about 3 months, it took a bit longer than anticipated because of weather and inspection delays, which I expected and this was no big deal. I would also like to give praise to the construction staff at Premier as well. - Denise: She was the project coordinator and did an excellent job of answering my numerous emails, keeping everything on track and on schedule. In addition, she also has a great sense of humor! - Plumbing Team (Alan & Ken): Excellent work all around. Very friendly as well. They scared me a bit when I saw how close some of their digging equipment was to my house but they left everything exactly as it was before they started - Tile Team (Mark & Keith): Excellent Work as well. They were at the job everyday by 7:30am, also very friendly. - Supervisor (Rodney): Excellent job. He answered all my questions, was very friendly and resolved a construction issue within an hour of me reporting it. - Electrician (Michael): I didn't get a chance to meet him, but he setup the electrical equipment very nicely and all the wiring was nicely tucked away and buried The big question is, would I recommend Premier Pools to anyone looking for a pool, YES! Premier Pools is a great company who was thee for me every step of the way from start to finish and they even assisted me with getting to a good finance companyshow more

  Ivan M.