Get matched with top oriental rug cleaners in Callaway, FL

"STAY AWAY!!!! WORST CLEANING COMPANY IN PCB!! If I could give 0 stars I would! This cleaning company lies about what is stated in their contract and is just out for your money. you need to pay $250 per unit for the year for new sheets and towels plus give them 2 sets of sheets and towels for each bed. The $250 is for replacement towels and sheets which they don’t do even if there is a stain). We only had this company for 3 months and had tons of people complain that the sheets had stains on them and that the unit was dirty! They say the guest has 24 hours to let them know if the unit is not clean and they will come back to clean what needs to be done. They will NOT honor this even if you give them photos that the guest send. First guest complained didn’t have a photo and said they couldn’t do anything and then the next guest complained and had a photo and Justin said “pictures don’t always portray everything.” They will give you a hard time with everything! never had this with any other cleaning company!! We switched cleaning companies and had the next cleaner pick up our sheets and towels. They gave us twin sheets instead of queen and only 20 towels instead of 32. I asked them if we could have our correct sheets and towels and they said they said they gave us everything and that’s it. I asked them again and told them we will give you the twin sheets back to prove that they gave us the wrong sheets and now they won’t respond or give us any of our stuff back. STAY AWAY from this company! I should have listened to all the other bad reviews but I gave them benefit of the doubt and now we are refunding guests money. there good reviews must be fake accounts."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"