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Dishwasher Installation questions, answered by experts

You should follow the instructions listed on the detergent packaging and in your dishwasher user manual. Often, this means inserting the tablet or pod into the detergent dispenser (and not in the bottom of the dishwasher). If you put the pod anywhere else, it might dissolve too early in the cycle and fail to clean your dishes properly.

To create a siphon break and remove any chance of dirty sink water or water that backs up into the sink from getting into your dishwasher, your dishwasher drain hose needs to have a high loop or an air gap device as part of its installation. All building codes require at least a high loop. In many places, it’s necessary to install an air gap device to meet the code.

Local plumbing codes and manufacturer recommendations typically dictate the minimum distance between a sink and a dishwasher. This is generally 18 to 24 inches, providing enough room for easy loading and unloading of dishes without hindering the sink's function. Maintaining this separation not only adds convenience but also reduces the chances of water damage and optimizes plumbing connections.

A clogged air gap can cause a dishwasher not to drain. There are, however, other potential issues that can lead to improper drainage. For example, if you have attached the air gap to a garbage disposal and forgotten to remove the knockout plug, wastewater may backflow into the dishwasher. Check that the air gap is installed properly, and then look for clogs in the air gap and dishwasher filters. 

To get rid of standing water in your dishwasher, first try activating the drain mechanism by pressing and holding the cancel button for at least three seconds. If that doesn’t work, you’ll need to do some troubleshooting to drain the standing water from the dishwasher. This will involve shutting off the power, then scooping out the water, cleaning the drain filter, and clearing the air gap. You’ll also want to run the garbage disposal and check the drain hose for clogs.

The Riverview, DE homeowners’ guide to dishwasher installation services

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