Get matched with top security door installation pros in Georgetown, DE

"We wanted to get on board with the current trend in doorbell cameras. Got a quote from ADT Provider, known as Safe Street USA, and felt their offer was more than fair. We have door sensors and motion detectors inside and the doorbell camera mounted outside. Nice to feel “with the times” in home automation and security."

"My next door neighbor's house was robbed last week, and I realized that I needed to do something to give me further peace of mind. Purchased new home security with ADT and opted to get the premium options with flood detection and carbon dioxide monitoring. Keep up the nice job ADT!"

Bright Electrical Solutions is local family owned and operated Electrical company servicing the greater New Castle and Kent county since 2016. All Residential services and light commercial installations. \nAffordable, Accountable, dependable, honest and professional.I have 15+ in this industry and I have had my master electrical license for 4 years.\n\n

"The crew Patsy sent did an excellent job in installing the new door that we purchased. A fair amount of field fitting was required which they handled professionally. We are very pleased with the work and would hire again."

Founded in 2017, Mikes Home Improvement is a trusted business specializing in remodeling, tile work, and concrete services, including brick and block installation. We deliver high-quality craftsmanship for your residential projects. Whether you're updating your kitchen, renovating your bathroom, or enhancing your outdoor spaces, at Mikes Home Improvement we bring your vision to life.

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"It's all very user friendly and reliable. Jeremy helped get us setup with our new system - he was great, very informative and candid. Larry came out and installed everything, and he was a pleasure. I totally recommend 1st Security USA to anyone in the Washington DC metro area."

"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"First the good:
The up front cost cant be beat since all of the sensors and control panel were no cost to cover 20 doors and windows.  Installation was pretty straight forward and the phone reps were fairly knowledgeable and professional.  I added a couple features like an extra key pad, siren and glass break sensors that cost aprox $350.  The extras were a little pricey but compared to the $2000 another provided quoted, it was still a deal.
The control panel is cellular based so cutting your phone lines will not effect the alarm.
Now the not so good:
The quality of the sensors has not been very good.  I have had 2 DOA when the packages arrived new and 2 failed within several days.  When I contacted Protect America they were very nice about sending me new ones, but it took weeks and a couple calls before I saw the first replacements.  The second set of replacements that arrived for the failed units ended up being the wrong sensors.  Their shipping department does not seem to have good quality control.  The next very annoying element is the wait time on the phone when you are trying to get anything set up.  I spent a couple hours on hold working through the set up the first time and at least an hour the second time when I installed the replacement sensors.
Some cautions; make sure you hide the main control panel because if an intruder disables it before the alarm has sounded for 60 seconds, the police may not be notified.  Also they only call to check if everything is ok if the alarm is not canceled for 60 seconds.  So you can not be sure if the signal is getting through.
Monthly monitoring fee is high, but since the system was intially free, even after 3 years it is still the cheaper route.
Now that I have the equipment, once our contract is expired I will find a different alarm provider that responds to every alarm.
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