Get matched with top storm drain installation pros in Windsor Locks, CT

"Extremely quick to respond . Fixed clogged drain. Thanks"

"They installed the drai pipe in the joists of the basement ceiling so that I could not open the basement door completely. They are coing next week to fix it, at their cost."

"installed curtain drain in front of house. Crew went above & beyond removing buried stump to do job right. Timely, nicely regraded worksite."

"Work was performed as expected. Scheduling was timely. Space has stayed dry during moderate storms."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Alvin was personable and respectable. The work was completed and my slow drain from my bathtub was resolved. I would highly recommend Alvin."

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"I hired Cowan family Plumbing to install a whole new bathroom. The service was wonderful. Jake was very neat, respectful, got the job done when he said he would. I am very happy would definitely hire them again."

"The service was top notch. They were extremely responsive and went above and beyond to help us resolve our issue with basement flooding. Even more, they treated us like family."

"We had a little issue - did not ask a lot of questions or do a visual inspection before snaking our shower drain - turns out we should not have done that due to this drum trap we had. Long story short ending up breaking a pipe - but it was all so old we needed to get it replaced anyway. I had to fight for what I thought was right, but at the end of the day they took care of the price and the situation. Overall this company is probably too expensive for their quality of services, but they were very kind and worked hard to fix this situation."