Get matched with top lawn irrigation specialists in Waterford, CT

"I seldom ever write evaluations for companies I use to maintain my home's utilities. When I do either, it's to praise the person or the business on their service or to call attention to any faults I've noticed. I needed to schedule an appointment with Tradewind Irrigation LLC setup my system for the winter. I made a phone appointment with someone. The man promptly gave me choices for an appointment and was professional and informed. When the technician arrived, I was surprised to see that it was the same person who had assisted me over the phone. Eric called to check in with me before starting the operation where he introduced himself. He was courteous, friendly, as well as professional. When he arrived, he reviewed his plan of action succinctly and completed it in no time at all. Before leaving, he updated me that everything went smoothly and without any issues. Based on my interaction with Eric, I would like to recommend Tradewind Irrigation LLC which hires some of the best people"

"I could not be happier with my choice. Shawn was professional, friendly, and knowlegable from first contact. He was not the cheapest nor the most expensive estimate I received to complete the work. His quote included more than the cheaper and more expensive estimates I had received. Once hired he began immediately and removed the trees from the house in the first day. It took a little time to complete the job but his concern was the ruin of a lawn in pristine condition. He waited for the ground to dry before starting the portion of the work that required heavy equipment. The lot is also on a very steep downward angle . I feel that he completed the job in a timely manner considering that the weather continued to work against him. Upon finishing he left the property in excellent condition. He removed the 7 foot diameter root ball as well so one would never know the wreck it all had been . The only tell tale sign is where he graded, seeded, and fertilized the portion on the yard where the trees had fallen and gouged the ground."

"Excellent, polite workers !!!!! Very, very pleased. Prompt, superior workmanship."

"In 2016 Jordan Brooks came to our house and trimmed shrubs and installed a Belgian block border around some of our beds. We found the workers to be pleasant, accommodating, and hard working. The price was very reasonable for the work performed. In May/June of 2017 we called to ask for an estimate for more work. No return phone call after repeated (weekly) calls from us. After one month the supervisor called us back and informed us that they would be busy for at least the next ten weeks. Waited until Fall of 2017 and finally got ahold of the supervisor who came out and said work would be better done in the Spring of 2018. We asked when we should call. She replied early March 2018. Call on March 2, 2018 and were informed they would not be open until 19 March. The supervisor emailed us and said she would call us and informed us she would come out to give us an estimate sometime after Easter. Appointment was set for Monday following Easter when it snowed 5 inches that morning. The supervisor called that morning and informed she couldn't come and give us the estimate because of snow. Fine. She said she would check her schedule the following day and give us a call and try to come out later that week (week of 2 April). Never heard back until today, 19 April. The supervisor tried to tell me that she thought my wife was supposed to call her back. Wrong! I told her we were not interested in doing business with them any longer. We feel we wasted an entire year trying to get them out to get some work done. Who runs a business like that? Our gripe with this company is that they are unprofessional. The receptionist can't tell you anything and invariably refers you to the "supervisor" who is very difficult if not impossible to reach. They don't return calls. What do I mean by "professional". Return calls when you say you will. Be honest and straightforward. Don't string customers along. If you're too busy or you have to give priority to contract customers, then say so."