Get matched with top deck repair pros in South Windham, CT

"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"They came as scheduled & did a fantastic job! It came out better than I imagined & would happily refer them to family & friends! "

"Arrived on time for what I thought would be an easy fix for an overhead ceiling fixture. He had to figure out the wiring setup and traced it down to a faulty switch. Elvin was pleasant to deal with neat and efficient."

"Recently had my attic insulated by Best Homes. Chris and his crew were professional and very efficient with their work. They insulated my attic within a few hours and left my house cleaner than it was before they got there. I wouldn't want the job done by anyone else."

"The work done was a huge improvement to the overall look of our living room and staircase. We ran into a small problem with the electrician they supplied, but they worked with us to resolve the issue to our satisfaction. Very pleased overall!"

"Sam and his team did a wonderful job replacing the cedar roof on my shed. They were all respectful and I never had to worry about them working at my house and around my family. Will hire again! "

"Reported Kayan LLC/R. Lala to Consumer Protection. No respect for the elderly of parent of a disabled child. His masonry work was poor. Had to hire another company to repair the incomplete work. Did not glue on the caps that lay on the wall blocks, trim blocks to appropriate size and did not reinforce open gaps between the side walls and the floor pavers. Carpentry work was extremely poor job. He put up a ceiling under a deck, but did not make any provisions for installing a gutter or slanting the roof and the water accumulated between plywood and the outer panels. I had to hire a different contractor to remove these panels as they would have fallen on someone. Panels removed with one hand, leading to a downpour of accumulated water. He charged a miter saw and roofing nailer to my credit card and refused to return the tools and unused supplies. Quoted $3750 to powerwash and paint my handicap ramp in freezing temp and yelled at me when I refused. No remorse for his actions. "

"Jared and his crew were great. Easy to communicate with and professional. Jared's team did my basement and it looks awesome"

"Rich was prompt, friendly, and did a wonderful job. I will definitely hire him again and strongly recommend him for any repairs needed."

"Red Oak did an excellent job in a timely fashion. The workers were polite, hard working and attended to my questions and concerns rapidly."