Get matched with top pool and spa technicians in Sharon, CT

"Shane with Spa Restoration came in a timely manner, inspected and completed my job on the same trip. Very friendly and thoroughly explained the issue in easy to understand detail. I plan to use him again if I need future service."

Best Pool Liners is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interested, and make their concerns the basis of our business. 5 years of experience

"It was good. i honestly don't want anybody else to work with my pool. They were on the dot and professional."

"It was great, the pool technician was very helpful and kept us updated on what repairs were needed. He followed up after his visit to ensure we knew the next steps. 10/10 would have this technician again."

"First, the liner is really beautiful and seems to be very well-made. Second, they did (eventually) make it right. But, we really lost most of our possibly last summer with the pool. We signed contract for a new liner on 5/31/19. We were not in a rush - did not need it by July 4th, but salesman put to install by July 4 if possible. Good price - within our budget. Install was done on June 28 - and we paid entire balance at that time (as required). NOW - they have your money. A few days later, when the pool was full, the liner was pulling away from the pool wall all along one side. This was the original reason I replaced the liner, FYI. I called and spoke with customer service who reassured me that this happens, it is not uncommon, I do not need to empty the pool and that someone would be coming within a day or two to perform a **re-snap** I was told someone would be coming on Friday July 5, then Sunday July 7 - and no one came. Someone finally came July 9th (with no courtesy **we are not going to make it** calls in between mind you). Upon examining the problem, that person, who was not the same person who installed the liner originally, pronounced that the liner was probably the incorrect liner for my pool and also the installer had not done a proper job. I was told the pool will need to be emptied more than halfway for this to be fixed but **I am busy this whole week so cannot get to it until maybe next week** I was told that the original installer should be held accountable and have to come to fix it. Oh, and by the way, this person actually had the nerve to tell me **but do not tell them I told you all this** Of course, I told him **it is the FIRST thing I am telling them, and I am dialing them now** This person then left me without resolving a single thing. From there, I played phone tag with customer service woman (who honestly tried her best), spoke with the Operations manager who said we would get a new liner, and finally got to a VP, who told me that my new liner was in and that when we were ready, after the season was over, they would install it. Again, we were told it was safe to swim; but really, it is not like I would invite family or friends to swim when I felt like we all had to be **careful**. I was told to reach out when we were ready to close, and they would schedule the installation. So I did (reach out) and what do you think? I was told the liner would take 3-4 weeks to be made. After the VP had told me it was already in-house. No surprise there honestly. So, eventually the liner was in, and we scheduled the day for the installation (by the person who originally installed the last liner - I know - I like to live life on the edge - and guess what? He did not show up the day he said he would. This, after my husband spent the entire week slowly emptying the pool to be ready for the installation. So, finally, the liner was installed, and we closed the pool. I told the VP I was waiting to submit a review. So here it is. I honestly do not know if the liner is the right one - the pool is closed, but in the Spring I am praying I do not need to deal with these folks again. I think I would rather take the pool down. In summary, OK customer service (she tried and was, initially, quite responsive); LOUSY service; GOOD value for the liner, which is beautiful."

At American Pool and Spa Service our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote!

"fMarcus had been referred to me by a friend who had used him when building his house. I spoke to him on the phone and we agreed on a time to meet at the job site for an estimate. Right from the beginning Marcus couldn't have been more patient, friendly, helpful and professional. We met on time and I showed him the four crumbling concrete steps in the rear of the building, the crumbling concrete stoop in the front of the building and the cinder block wall with cracks in it. There were also two loose pieces of irregular shaped slate at the base of the steps, which was a trip hazard. The steps were not all the same height, so Marcus recommended reducing the rise in the taller steps by adding concrete. He also excavated at the base of the steps, cut the slate into three perfect rectangles and cemented them in. No more tripping hazard and everything looks great! He was also able to repair and reinforce a crumbling concrete stoop in the front of the building after I had been told by other contractors that it had to be replaced. As he was working, Marcus would give me options and come up with better solutions, like strengthening the wall with short pieces of rebar. I would definitely hire Marcus again!
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"They take money on muy account for my home warranty service, and they are very responsive, and very reliable. They send Repair companies to my house for repairs and services."

"I am impressed by the work man ship, courteous service and timely finish of the beautiful pool. Loek Neimeth"

10+ years experience jn the pool business