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"Absolutely amazing. They were done in a week and turned my unfinished basement into a fully livable space!"

"I would hire this company over and over again! Humberto, his son and their guys are amazing! Our bathroom and laundry room had gotten water damage due to a backed up sewer line. Humberto, his son, and their team replaced drywall, baseboards, primed and painted both rooms. They redid the laundry room floors, and the vanity in the bathroom. Everything looks amazing, and we have already discussed with them if they can redo the rest of downstairs, paint upstairs and my kitchen cabinets. They are VERY NEAT workers, always cleaning as they go. They’re reliable, trustworthy and you can tell they aren’t just in it for the money. Humberto is really compassionate."

"Renald was great to work with and he showed up on time and ready to work. He and his team did a great job."

"We called inquiring about a new deck with handicapped ramp capabilities. Steve came over, assessed our situation and proposed a solution. He was given the challenge, and worked within our budget to complete a very sturdy deck with a h/c ramp for future needs. After we saw his attention to detail we contracted two more projects, railings on the front steps and a stair-lift for our interior. I am a very particular customer, very exacting and I pay attention to all aspects of the project, and let the project manager know if there is a concern about the project. The professional craftsmen that worked on our projects were absolutely outstanding. It was as if they were building our projects for family. "

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"So far so good. Shane is very thorough, responsive and down to earth."

"Dan did an excellent job of repairing some log rot that was in a critical location of the structure He was thoughtful, creative and thorough. He also repaired the part of my deck that was partially responsible for the log damage. Ok pricing was very fair I will be contacting Dan for remodeling work in the future"

"Roof, siding, windows, gutters, doors, and door frames were all replaced. Quality of work is excellent, my house looks amazing. Attention was paid to every detail."

"Great work moving and installating upstairs washer and dryer. Very efficient. "

"Excellent job"