Get matched with top water softener pros in Quinebaug, CT

"03/06/2025 I hired Joseph Garies to do: 1. Bathroom remodeling; 2. Veneer stone tile installation at my BBQ area. Joseph Garies, North East Development LLC, RI License #GC-17083 CRLB Complaint C-25-78 Friday (03/28/2025) Joseph Garies asked me to pay (in full) him for these two contracts works. He promised that he will complete everything next day Saturday (03/29/2025) and Monday (03/31/2025). Friday Joseph Garies received the payment he requested and left. Joseph Gari didn’t show up Saturday. He didn’t show up Monday. Monday afternoon (03/31/2025) I got a text message from him, that he doesn’t want to do anything. It is not first Joe Garies takes customers money and run away. Actually, it’s a criminal act. ANGY Gail C. 06/2024 I hired Joe Garies…... I paid him in full. However, he did not finish the project. He gave me excuse after excuse, saying he would finish the project and be there on a particular day, but then that day would come, and Joe would send a text giving me a new excuse that he could not make it…... He said he would fix it when he returned to finish the job. That never happened…… Joseph Garies left the contract work unfinished with many defects. On May 7 Joe Garies agreed to compete the contract but so far it is not done. Joe Garries installed the water valves backwards (upside down). So, the valves operate wrongly. As a result: instead of a hot water we have a cold water and verse vise. I’m afraid to use it. Joe Garies installed veneer stone completely unprofessional: a) at the corners veneers should cut tight (no gap), cut at 45 degrees (similar wood boards); b) the top should be made of a flat flagstone. During the sidewall disassembly you removed Black Timber LOK Screws, about 78 pcs. Since you left the work, these screws are missing. Joe Garies destroys customers properties where he worked. ANGY Brian D. hired Joe Garies. 04/2025 WORST experience ever! If i could rate with negative stars, …..The "company" arrived at least 3 hours late every day to begin work. Owner was asking for money every day. The company left the broken pipe and sheetrock onsite and still haven't picked it up. They destroyed my lawn, cracked my entire concrete driveway that now needs replacement. They also punctured a gutter and garage trim (they did fix gutter and some trim). I now have to also regrade lawn, and fix trim. I do have to add they pulled one shrub as part of the job. They did pull out 3 other shrubs for me, which Joe offered for the work. He continuously told me he did the shrubs as a favor, and should be viewed as "helping me out" and should help to overlook some of the other issues/damage that occurred. This "company" shouldn't be allowed to be in business! Working on the Stone Installation project Joe Garies severely damaged / ruined the stamping concrete patio. To clean it costs $840.00 I sent to Joe Garies a number of emails, asking him to finish the contract. He promised each day to be here, but he never showed up."

"Eric replaced my old leaking oil furnace (for hot water and heating) with a electric hybird water heater (hot water) + high efficiency oil furnace (for home heating). Eric and his company did a great job on installing the two system in my house. Very professional and fair price for the work they did. I'm very pleased and will be looking to get them to install a ductless hvac system in the near future."

"Don't trust this company if you are looking for them to stand behind their work and fix an issue after installation. They will take your money quickly, but will not be quick to respond or fix the issues after installation. We had a Rinnai tankless boiler/ Hot water heater installed by J & M Plumbing and it failed/ started leaking after just over a year of being installed. After paying almost $10,000 for this replacement you would expect quality work. After reaching out to Michael to get it resolved we are still waiting for a response on when the unit can be fixed. We have had to contact Rinnai directly to get this resolved and hire another plumber. Save yourself the frustration and look for another company. Please learn from our experience Check our other review sites and the complaints on the BBB website you will find many more dissatisfied customers. I hope this helps someone else from making the same mistake we did."