Get matched with top water softener pros in North Windham, CT

Whether you need a permit or license for a water softener installation depends on your location, as requirements vary significantly. Some municipalities require the installer to hold a plumbing license, some mandate a permit and an inspection, and others require both. In some areas, no special permit or license is needed at all.

To determine the rules in your area, you can contact your local building department or consult a local water softener installer or plumber. Often, only certified professionals are authorized to pull the necessary permits, and they will typically handle the entire permitting process for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use Angi’s state licensing tool to check an installer’s license status.

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

The main difference between a water softener and a water filter is what they remove from the water. A water softener is specifically designed to remove hard minerals, while a filter removes a wider range of contaminants above a certain size, such as bacteria and other impurities. If your primary goal is to remove minerals, a softener is the best choice. If you want to remove various contaminants for safety or taste, a filter is more suitable. Filters are also typically less expensive to install. Depending on your water supply's specific issues, you may need to install both systems for comprehensive treatment.