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"What can I say about American Dry Basement Systems? A few years ago, our area experienced an extraordinary amount of rainfall. My backyard looked like a pond, and water was rising all the way to the back of my house. At the time, there was already some water in the basement, but I believed I had a solid plan in place to manage it—completely unaware of the damage that was about to unfold. The next day, I went downstairs to check the situation and was devastated to find nearly four feet of water filling my basement. Storage totes were floating, along with irreplaceable family artifacts that meant the world to me—pieces of history from loved ones who are no longer here. I immediately tried contacting the fire department, but I wasn’t alone in this situation; many others were dealing with flooding as well. With no other option, I had to purchase another water pump. After a grueling 10-hour ordeal, the water was finally removed. Unfortunately, the damage was already done. I lost cherishe"

"Chris was efficient and friendly. Got the job done quickly. "

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"I hired this company April 2024 paid $13,000 for the surround to be resurfaced around my pool. When I open the pool this year April 20 25 there were five cracks called the company. They never called me back. Call the company again never called me back. Email the company texted the company until I reported them to the state of Connecticut and to the site that I found them on They didn?t call me back and then did he came out and repaired the cracks. I signed a contract that he?s not guaranteeing it anymore and by August of this year after he did the work in June it cracked again horrible company."

"Alex was amazing!! We had a crack in our foundation that another company attempted to repair numerous times. We were fortunate enough to hear about ProSeal and I am happy to report not only did Alex repair the crack to near perfection but the work was done timely, neatly and his customer service skills are top notch. I would HIGHLY recommend ProSeal for all of your foundation needs."

"The guys is very careful in putting the new blacktop down, they were polite, they were professional, and the job was done on time at the price agreed upon. We were happy about the service."

"Elson did a very professional job on my sidewalk and garage apron. He was very prompt from the estimate to the final cleanup/inspection. He allowed me to ask questions throughout the project. Kept me informed on his schedule even when he had to postpone the start date due to weather conditions. Once he started the job, he stayed on until it was completed. I attached a completed photo of the job right after his final cleanup. I will hire him again in a heartbeat."

"Quick to respond to inquiries about the nature of the work needed. Friendly and communicative, fairly priced, work was done quickly and well. We were grateful to have found this company and worked with them. (Work type = underground electrical conduit and excavation.)"

"I would highly recommend them the chimney was fixed with quality work. 👌 "