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"This company was without question one of the best we have worked with. Polite, honest about the work to be done and the time frame to get it done. Our Navien boiler/heat combo went on the fritz during a major cold snap and the holidays, a double whammy. They came out that very day. Jared was our technician, he was awesome. Kelley's was able to get the needed part to fix the issue the next day. He came back not only fixed the problem, but waited for 30 minutes before departure checking the system and making certain everything was running as designed. Since the combo system went down during such extreme cold days, extra pressure built up that didn't present itself until the next day. We texted Jared, he not only responded to the text, he called us immediately, on a Sunday and walked us through what turned out to be a simple fix. Things have been running smoothly ever since. Jared was awesome. This is our families team FOREVER!"

"I needed quick service on a 45 year old hot water boiler in a 1938 house I recently purchased.  While I could get the pilot light lit, nothing I did could get the boiler to fire (water was circulating).
On Wednesday I contacted Pelletier Mechanical as Gary (the owner) had been out giving me estimates on the various repairs and modifications I wanted to make.  While Gary was out of the office training (again), Laura his admin arranged for Bill to come out on Friday.  She provided an estimated cost (right on) and a 2 hour window.
Bill showed up on time and after a brief discussion get right to work.  Bill spent about 15 mins. systematically determining why the flame would not light.  He discovered that there the gas was not making it to the main control valve.  He reset the safety shut off valve and the problem was solved.  He then checked all the radiators to make sure that hot water was making it through out the house.  After we determined that the upstairs radiators were not getting hot, Bill checked the water pressure and determined that the pressure was insufficient to fill the upstairs radiators in "real  time".  He suggested that the culprit was the 45 year old water valve and pressure release valve which being cast iron tend to corrode and clog in time.  He proposed a replacement solution and priced it out, and offered to pick up the parts and replace the valves that afternoon.  I decided to wait a few weeks so I could consider replacing the entire boiler.
While we were waiting on the boiler to come up to heat, Bill and I walked through the basement looking at the existing plumbing, tracing the water flow path and discussing the possibility of replacing the hot water tank with a tankless unit. (The hot water run is about 60-65 feet from HW tank to kitchen, bathrooms, etc.)  Bill, like Gary, is knowledgeable and informative.
I will have Pelletier Mechanical  back to do more work on the house."

"Very accommodating to my schedule. Everything neatly done . The final copper work looks like a piece of art. These people know what they are doing make no mistake about that. If you want the best hire this company. They are very knowledgeable and answer all of your questions. They are very easy to work with every step of the way for your project"

"After my initial call, representative Pat came to see exactly what we wanted done.  Since we did not know all their options he suggested that the owner Mike come to discuss all the Heating and Air conditioning options for us and the prices.  Mike came and we decided on the mini splits because they were easy to install with only 3 days of disruption to our normal living schedule and they were far less expensive to either hot water heat, which require installing copper pipes in every room and a plumber to do the work and a duct system of delivering forced hot air  to all the rooms with an oil furnace.
We asked that the work start on the 15th of July and it did.  Mike thought it could take three days since the daily temperature was in the 90's but they completed it in two days and left everything clean and orderly.  They did have to cut down some of our foundation plants to make room for the condensers which sit on the ground.
The tubes from the mini splits are run through the walls to the condensers outside and covered with a tube that looks like a gutter drain.  These are on two sides of the house and do look a bit unorthodox on my rough sawn cedar home but I will get use to them or paint them to match the grey stain on the house.  This is why I rated Quality  only good for I have no idea how all these materials rate to other systems and how they will hold up.  Time will tell.
We were able to use them immediately when the installation was completed on the 16th for air conditioning.  Since they work on the same system for heat we only have to change the mode on the remote to Heat and it starts heating the house instead of cooling it.
I had no idea  what a heating and AC installation would cost so I think it is a bit expensive  but I have learned it is far cheaper than other systems especially since my house was built in 1976 with electric baseboard heating which cost a fortune to run in the winter since two upstairs rooms have 18 foot high ceilings.  I have been told this new system will save at least 40 to 50% on electric costs.  I will be keeping track immediately to see if this is true now with the AC system.  If it does I will change my price rating to excellent.
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"I was looking to replace my central A/C unit for my home and they offered me the best quality unit at the best price! They also make sure I had a good warranty for my unit. In addition to this they were quick to install it and I was ready for the summer!"

"Outstanding and prompt service. Would highly recommend. Reasonable rates."

"I could not be more pleased with this company or this service. I found them here on AL and with a rebate, it was a great deal. When I called, the woman who answered was extremely polite and helpful and took the time to go over the entire audit process with me (she wasn't rushed as some receptionists are). They sent an email to confirm the date and time.
When the team arrived, they were on time and each of them introduced themselves by name to me before coming into my house. They were all very polite and courteous. The leader (I can't remember his name) gave me an overview of the process and explained things as they went. Basically, they simulate high winds around the house and then monitor for where leaks are. My house is relatively new and has no basement, so it was already pretty efficient, but there were some major leaks by the front door and attic door, which they sealed on the spot. They also showed me that I could hold my hand over any electrical socket, even ones on interior walls, and feel the "wind"--which means air was leaking out those! So I plugged them all with those little socket protectors. The guys also took me into the attic and showed me some leaks, and fixed them--and fixed the attic door by adding a little latch to help it stay closed. All in all, they reduced the amount of air getting into my house by 500 (I forget the units). It was clear they didn't just make up this number--they showed me the number after the first test and then after the second test (when they had treated the problem areas).
I also got a few free CFLs and LEDs, and bought 3 more LEDs since they were at a great price. They left some rebates with me, although all my appliances are new so I didn't need anything. 
When they left, they each said goodbye and were very professional until the end. They were respectful in my home and asked before opening any closets or doors, etc. I felt very safe with them here, which is not always the case when people are in your home working. I think the price is a fantastic one, especially with the AL rebate that was on when I scheduled. I feel I got my money's worth. My husband and I had tried to plug some leaks ourselves, but we didn't really know what we were doing and we had no way to measure if we were really helping anything. This audit gave me hard numbers to look at and I was impressed that they did the fixes on-site (included in the price--for instance, they plugged a whole around my front door frame by installing a clear plastic barrier). It was a great deal and a great experience. Highly recommend!
Bonus--when we resell this house in a few years, I will definitely list that we got a professional energy audit performed on it and that it's very efficient. Definitely a selling point!
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"I am very pleased with the work. The new light fixtures look great and the process of having them installed was painless. Ohms was always responsive and friendly. But more importantly, they did the job correctly and quickly. I hope to them again for a much bigger project."

"Jim with North Alabama Technical Services removed some items from my computer so that I could send emails and attend to items I needed to address that day. As planned, the next day he thoroughly cleaned my computer, he also made helpful suggestions while working on my computer. I would call him again if needed and I thought the fee was reasonable."

"Very good excellent working the best JPV heating A/C"