Get matched with top pool builders and installers in Kent, CT

"I bought a house with an abandoned pool, and they rebuilt it back very professionally."

Mist Hill, founded in 2015, leads the construction and outdoor living industry with its commitment to excellence and customer service. Mist Hill currently services the state of Connecticut, and maintains it's work quality by following one simple rule; working with the best, to build the best. At Mist Hill, the most important factor in every project is the partnership and relationship between the company and it's clients. Transparency is Mist Hill's key to success.\n

Best Pool Liners is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interested, and make their concerns the basis of our business. 5 years of experience

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"The customer service was excellent. Their work was outstanding and I was very pleased with the vinyl pool liner!"

"Very attentive and responsive. Pool looks great and all of our past pool issues have been successfully solved when past pool companies have not done so. Highly recommend"

"It was good. i honestly don't want anybody else to work with my pool. They were on the dot and professional."

"First, the liner is really beautiful and seems to be very well-made. Second, they did (eventually) make it right. But, we really lost most of our possibly last summer with the pool. We signed contract for a new liner on 5/31/19. We were not in a rush - did not need it by July 4th, but salesman put to install by July 4 if possible. Good price - within our budget. Install was done on June 28 - and we paid entire balance at that time (as required). NOW - they have your money. A few days later, when the pool was full, the liner was pulling away from the pool wall all along one side. This was the original reason I replaced the liner, FYI. I called and spoke with customer service who reassured me that this happens, it is not uncommon, I do not need to empty the pool and that someone would be coming within a day or two to perform a **re-snap** I was told someone would be coming on Friday July 5, then Sunday July 7 - and no one came. Someone finally came July 9th (with no courtesy **we are not going to make it** calls in between mind you). Upon examining the problem, that person, who was not the same person who installed the liner originally, pronounced that the liner was probably the incorrect liner for my pool and also the installer had not done a proper job. I was told the pool will need to be emptied more than halfway for this to be fixed but **I am busy this whole week so cannot get to it until maybe next week** I was told that the original installer should be held accountable and have to come to fix it. Oh, and by the way, this person actually had the nerve to tell me **but do not tell them I told you all this** Of course, I told him **it is the FIRST thing I am telling them, and I am dialing them now** This person then left me without resolving a single thing. From there, I played phone tag with customer service woman (who honestly tried her best), spoke with the Operations manager who said we would get a new liner, and finally got to a VP, who told me that my new liner was in and that when we were ready, after the season was over, they would install it. Again, we were told it was safe to swim; but really, it is not like I would invite family or friends to swim when I felt like we all had to be **careful**. I was told to reach out when we were ready to close, and they would schedule the installation. So I did (reach out) and what do you think? I was told the liner would take 3-4 weeks to be made. After the VP had told me it was already in-house. No surprise there honestly. So, eventually the liner was in, and we scheduled the day for the installation (by the person who originally installed the last liner - I know - I like to live life on the edge - and guess what? He did not show up the day he said he would. This, after my husband spent the entire week slowly emptying the pool to be ready for the installation. So, finally, the liner was installed, and we closed the pool. I told the VP I was waiting to submit a review. So here it is. I honestly do not know if the liner is the right one - the pool is closed, but in the Spring I am praying I do not need to deal with these folks again. I think I would rather take the pool down. In summary, OK customer service (she tried and was, initially, quite responsive); LOUSY service; GOOD value for the liner, which is beautiful."

We are a locally owned and operated company,established in 1965 that values honesty, integrity, and takes pride in the services we provide to our residential and commercial clients. We specialize in fiberglass or liner pool installation services,liner and equipment replacement,pool openings and closings.We are certified Pro installers of Rubaroc,a fantastic safety resurfacing option for concrete and other surfaces. We provide free estimates, and you will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction! \n

Valley Pools is locally owned and operated, with over 50 years. We have the skills and experience to tackle jobs of all sizes and enjoy designing the pool of your dreams. We keep your vision in mind at all times and pride ourselves on our great customer service! Let us "wow", you with our quick, reliable, safe and professional touch with any of your pool projects and we have both customer and trade references, all available upon request. Our reputation for listening and problem solving precedes us. We will compare our rates with our competitors and work with you based upon your budget and dreams. We have an expert eye for detail and troubleshooting, as well as being able to work out the best solution for the client. So if details matter and you want someone who listens to you, then we would like you to be our next happy customer! Call for your free estimate today!