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"I cannot explain how amazing this company is. The OWNER came out to my house at 3 am for an emergency call to help rescue a family pet. My cat got stuck in the ventilation system and he not only helped come up with a plan to get her out but executed it with precision in a timely manner. He called in backup and a second employee was there in a jiffee with the tools to complete this job. We were able to locate her and safely get her out and back to freedom and treats! I again cannot thank the staff and Owners of this amazing business enough for what they did for me and my family today!"

"Save your time on 2nd opinions, this is your heating and cooling company! We had 4 different companies come out to give us a quote for our job and Julian quickly stood out as the best option! His prices were very competitive with the other companies that came by but what really sold us was the customer service! Julian came out on his day off just to walk through our home and give us a quote. He sat on the couch for an hour and answered all of my questions. Not once did he get frustrated or impatient. After we accepted his quote he was in there the very next day to start the work. All of the work was professionally done and completed that same day. We were out of town during his work but Julian communicated with us the whole time and sent us pictures of the work when he was done. He went above and beyond to make us feel very comfortable with our decision to put our trust in him. He and his team have added another lifetime customer to their quickly growing list. They also offer great financing options for large projects with interest rates far lower than any credit cards! Do yourself a favor and call them first!"

"They were professional and helped us solve the problem."

"Work speaks for itself! Highly recommend."

"My wife contacted Basset Heating & AC about a malfunctioning single residence AC system (In short: air flow was weak and not cool). The tech determined we were low on coolant, one of the system capacitors was underperforming and in need of replacement, and that we should consent to a leak seal injection (which we declined). This amounted to a $305 bill after labor and also declining something called a 1-year $199 "PRO Club Membership". The AC worked well for 2 days but then reverted to its weak, not cool state. My wife called Basset to inform them of this and was told that, because we declined the leak stop, they would not return without an additional labor fee. (My wife informed their phone rep that we would post a review of our experience during this conversation to no effect.) After getting a service tech from another AC company to come out, we discovered the entire system had iced-up, both inside and out. We had to run the central air blower non-stop for 2 days with additional box fans pointing toward the internal iced components before this other company could even perform an assessment. They concluded the system had no leaks, was grossly over-filled with gas, and running on a capacitor far larger than what was rated for our blower unit. This company went on to determine that the original home owners of our house had installed an AC unit far larger than was rated for our central air system in some "bigger is better" philosophy. They determined that keeping our thermostat no lower than 73° and utilizing the proper sized blower capacitor, our system would and has run just fine. We were only charged $75 for this other company's expertise. In a city with many options for AC repair, Basset Heating & Air Conditioning failed to properly analyze my AC system faults, made an existing situation far worse, charged me for and attempted to upsell me on needless services, and refused to stand by their work. I highly suggest looking elsewhere for any service they might say they can provide."

"I just have to say thank you to Clark's mechanical and Corey for the amazing job on my split mini heat/air. Our technician Cory was reliable and expert in his HVAC trade. He had a solution that didn't break the bank literally in five minutes. I'm mean honestly I called about a dozen places just asking them to take a. Look. They all wanted hundreds to merely dispatch a tech. Clarks Mechanical was Jonny on the spot. Just a few hours later we had heat and air conditioning at a reasonable price. So yes I wholeheartedly recommend Clarks mechanical every day and twice on Sunday"

"Great! Punctual easy to work with cleaned up area when done"

"Joel is always on time and professional, very thorough and is willing to answer all questions. Our clients have always been very happy with his work. "