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The Fireplace Doctor Inc

Founded 2007 • With Angi since April 2011

4.8

(99) Verified Reviews

Description

We are licensed and insured in El Paso, Teller, Douglas, and Park Counties. We have National Fireplace Inststute (NFI) certifications in Gas, Wood, and Pellet, including a Master Technician....

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Colorado Roofing and Restoration

5.0

(1) Verified Reviews

Colorado Roofing and Restoration

With over 20 years of professional project management and general contracting experience, please give us a call today for all of your general contracting, roofing, and home repair needs! Military, first responder and senior discounts offered.

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Verified Reviews

A few reviews for this pro…

5.0

11/22/2019

It went amazing. The crew arrived 15 minutes early. Identified themselves, then started working on the fireplaces. As each fireplace needed a replacement part they explained to me what it was and why it needed to be replaced. I was extremely impressed with knowledge and professionalism the workmen.

DESCRIPTION OF WORK
Needed gas fireplaces inspected, cleaned and if needed repaired.

CATEGORY fireplaces

1.0

11/18/2019

I’ll let you know when the work is started/finished. It would be nice to be asked after the work is done and not be bothered in between!

DESCRIPTION OF WORK
Work to be done - service has fireplaces.

CATEGORY fireplaces

5.0

04/10/2017

Technician was prompt, professional, and spent a long time making sure our glass was as clean as possible. Glass was cloudy and etched.

DESCRIPTION OF WORK
Fireplace maintenance and glass cleaning

CATEGORY fireplaces

1.0

01/31/2017

The sweeps who came were FILTHY! They did not wear shoe covers, or use enough tarps to protect the carpet near the hearths. One of the vacuums spewed dust as they vacuumed out the fireplace. They left sooty foot prints all over. It took several tries to vacuum it all up, and I'm still seeing spots! We did order chimney caps and had them installed on a second visit. I was assured they would not hav...

DESCRIPTION OF WORK
They came twice. Once for chimney cleaning of two chimneys. Once to install chimney caps.

CATEGORY chimney caps,fireplaces

SERVICE PROVIDER RESPONSE

We originally went to the customer's house to sweep her flue, service a log set and measure for chimney flue caps. This review is the first time our office has heard anything about the lack of cleanliness during this sweep. Normally our technicians offer to take their shoes off when going into someone's home. We will be speaking to our technicians about this matter. It is interesting to note that ...
5.0

11/28/2016

The sweeps did an excellent job getting the fireplaces cleaned and explaining the issue with our gas log. We opted to cap off the gas line for now, so they didn't do the repair, yet, but we will call them when we're ready to get it working again. My only negative critique is that the sweeps did not use shoe covers and one of their vacuums left dust. Not a lot, but we had just had the carpets clean...

DESCRIPTION OF WORK
We had two chimneys cleaned and inspected. One had a gas log that was malfunctioning, the other was wood burning. They also measured for chimney caps, not included in the price.

CATEGORY chimney sweep,fireplaces,gas logs

Services Offered

We service ALL makes and models of gas and pellet fireplaces, stoves, inserts, log sets, and BBQs. We also sell and install gas, wood, and pellet hearth appliances, as well as outdoor fire pits, BBQs, glass doors, and other hearth accessories.

Services Not Offered

We do not do masonry work other than minor crack repairs.

General Information
Free Estimates
No
Payment Options
Check
Senior Discount
No
Emergency Service
No
Warranties
Yes