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"Numerous reschedulings electrical switch put in wrong sinks not tight and sealed grab bars uneven did not level one faucet halfway put in halfway all the parts laying there."

"Matthew was helpful and responsive. When there was a minor issue that needed to be fixed, he stood by his work and came out to make the adjustment. Would hire again and recommend highly!"

"Fire & smoke damage clean up and repairs. Please read all reviews before you sign with SM. I wished I had. The fire was in my garage 1/21/24. The 4-5 star reviews are correct in that they responded immediately. After that it has been all downhill. They were very professional until they had a signed contract and the first deposit. $35,000.00. They were quick to get the garage cleaned out. I was told they would set aside any items that were questionable as to the damage. I did sign a waiver allowing them to use their judgment. DON'T! Their "judgment" was to dispose of everything. Some things were clearly not damaged. The reason I say "dispose" is I have no proof they didn't cart my things into their own garages. When I brought this up to one of the supervisors, they just gave me their standby comment that they would discuss at the next meeting. After they cashed the check, it was about 6 weeks before anything else was done. That is only because the bank contacted me for a progress report. I told SM what I told the bank "Not a d**n thing had been done once they got the check. The "pack out": Please, Please, Please take pictures of everything before they begin. I got so upset with the carelessness of the first crew, I requested another crew be sent. Seeing how careless they are, I told them they were not allowed to move my fish tanks. I didn't want them damaged. Depending on which supervisor （and boy do they have a lot of those） you talked with the tanks needed to be moved or no they could work around them. I made it very clear that if the tanks were to be moved, I wanted professionals familiar with moving tanks to move them. SM was NOT to move them. Last Friday SM came to finish the pack out. I got finished with work early and decided to stop by my house to see how things were going. SM had 3 of the 4 tanks wrapped and was starting to move them. The room they were supposed to finish packing was not packed. They just threw some things in boxes didn't seal the boxes and stacked on top of each other. They threw things behind the stacked boxes, including glass picture frames (not wrapped). There was a glass shelf in the room. They took it down and just stashed it behind a door. No, it wasn't wrapped or protected in any way. It seems like the packers were told to hurry and get the tanks moved before I knew they were moving them. I also have a baby grand piano. I also stated SM was not to move the piano. Well, they didn't move it. But, when they wrapped it, they turned the bench upside down. Why? The bench slides right under the piano. And, don't get me started on their communication skills. The right hand has no idea what the left hand is doing and neither communicate with you unless you hound them. I thought it would be easier to have SM just take care of everything instead of dealing with several companies. The fire was a piece of cake compared to working with SM. Again, I implore you to read all the reviews. It looks like if it is a small clean and go job customers are happy. But if there are any extensive repairs SM gets a 1-star review. Compare the type of job you have with like reviews. Get the initial clean up done, or the property secure, then take a couple of days to let it sink in what has happened. Then research contractors. I wished someone would have given me that advice. It has been 4 months and still waiting for the permits. No, the City of Visalia did not drag their feet. The requested paperwork was not submitted to the City in a timely manner. I have held off writing a review hoping it would get better. It hasn't. I just wanted other people in my situation to be fully informed. They have barely started the repairs. I may have more to review at a later time."

"We had a surprisingly difficult and frustrating end to our experience with Foundation Repair of California (FRoCA), despite a very pleasant beginning. Unfortunately, because of what we learned in the process, we advise others to be very wary of working with this company. We had hired FRoCA to do a foundation inspection when we purchased our new home in 2021, and their inspector and sales team were very easy to work with. When we decided to retrofit our home to be earthquake-resistant in 2022, we called FRoCA. They came, did a crawlspace assessment, sent our build plans and diagrams off to their engineering department for retrofitting, and pulled the permit. We paid a deposit on a 10K project and permit fees. The day before the retrofit was supposed to begin, FRoCA sent out their site manager for a final check before construction could begin. We moved our schedule around to accommodate, and they showed up three hours late. When the site manager arrived, they overlapped with a meeting we had moved to accommodate them. Upon finding this out, they were very curt and unprofessional, and we didn't realize until later in the day that they had left without letting us know a status update. Later that day, we got a call from FRoCA saying that the site manager had banned anyone from FRoCA from going into our crawlspace, and said that all the insulation needed to be removed before they could continue the project. At this point they'd said they could remove the insulation for an additional fee. When we expressed surprise at this, our sales rep told us that the site manager had actually broken out in hives from being in our space. This was a surprise to us, as we had 1) replaced the insulation based on FRoCA's recommendation when we moved into the house, 2) had not been told that the insulation needed to be removed and replaced after multiple site visits by FRoCA, and 3) had multiple plumbing/electric contractors in our crawlspace, and didn't want to expose anyone to a hazardous environment. We put the project on hold and called three separate companies that specialize in either crawl space inspection or foundation inspection to check on the status of our crawl space. All came, performed an analysis and inspection, and came back with a clean bill of health. After all this, we were ready to share the inspection reports with FRoCA, but before we could do so, our sales rep said that they couldn't do the retrofit work as promised anyway, as their chosen materials were incompatible with a section of the foundation. We were surprised by this, as FRoCA had done multiple designs and checks, had their engineering team review it, and then sent it to the city to get approval and pull a permit. We asked how engineering had missed it, and FRoCA essentially shrugged it off. At this point, months had passed from when we were first approved for the EBB grant, and time was running out for us to finish our project. We started looking for another contractor to help us out, and asked for our deposit to be refunded from FRoCA, which they initially didn't want to do and tried to convince us to keep them on retainer, citing the rising costs of materials. We refused and insisted on our deposit back. FRoCA said that they would refund our deposit, but that we would need to pay the permit cost. We paid them for the permit, but in order to transfer the permit the local government needed the plans that were drawn as well. FRoCA refused, stating that the fee was technically only for the permit. We were really unhappy with this arrangement, as they pulled a permit based on plans that wouldn't work, and submitted a permit release that, without plans, couldn't be released. This is extremely frustrating, as we paid $900+ for a permit that couldn't be used. We had to pay for another permit when we hired a new contractor to work on our retrofit. In the meantime, we found another independent contractor who made the process SO EASY. He proactively worked with EBB to help us get an extension. Within three weeks of us contacting him, he had a new permit pulled, plans designed, and one more week later, was bolting down our crawlspace. Seeing how easy GrandView Builders made this process really shone a light on FRoCA's inadequate business practices. Summary: FRoCA pulled out of our project 24 hours before it was due to start, citing reasons that were discredited by 3 independent companies. They then claimed that the project wasn't feasible because of an incompatibility between our home and their materials that they had missed during several site visits, after submitting plans and pulling permits. After we insisted on a refund of our deposit, they provided a permit release but not the plans necessary to the local government, without which we could not transfer the permit to the new contractor, costing us $900 for no discernible reason."

"They guys suck."

"They were absolutely wonderful. Will sure recommend them"