Get matched with top above ground pool installation pros in Santa Ana, CA

"David and his pool company were good when we were getting maintenance on our pool weekly. When we switched to bi-weekly is when everything changed. We have a salt pool and we noticed that when his technician was coming, he was only there for a short while and it seemed like the pool was not getting cleaned thoroughly. We noticed slime on the sides of the pool and dead leaves and bugs. We brought this to his attention with pictures and videos. First, he tried saying that he was not aware that we had switched to bi-weekly. Then we showed him text messages where we had confirmed. Then he tried saying it was because the water level was below the skimmer box. So we made sure it was always remaining full. He also said that we had not wanted to have our filter cleaned and changed, to which we again showed him text messages where we approved the cleaning and changing of our filter. He kept insisting that we should go back to weekly cleaning. Finally, he said that the technician who serviced our pool had informed him via a picture that our skimmer was cracked. We were astonished that he did not immediately inform us and asked if he could please forward the picture that was sent to him so we could get our home warranty company to open a claim. He refused and kept dodging sending it or even answering direct questions as to whether he would send it. We have a remaining balance with the company but it is so difficult to consider paying it and we have had to purchase over $300 of supplies to try and clean it ourselves. The most troubling thing is we had another pool company come out to give us an estimate of what it would cost and they informed us that someone had turned the pump system off. We never go back to the pool supply area and are absolutely baffled as to what happened the last two months we were being serviced by this company. Like I said, before we switched to bi-weekly services, things were fine. It was not until we changed that things started getting bad and it seemed the whole thing was to try and get us back to weekly services. We now have a very dirty pool and who knows how much it is going to cost to repair it."

"Quick to respond and has great prices."

"We had a very old pool that needed resurfacing and re-tiling. There was also coping that needed to be repaired and concrete work that also needed to be done. Pool effects came and bid on the project in a timely manner, they were excellent and their prices were fair. They came to do the work when they said they would, were extremely professional and dependable. They also had to deal with our difficult tenant and were kind and patient. We would recommend Pool Effects any time . We are extremely pleased with the finished product, they did a beautiful job."

"Highly capable of the job"

"They did not do the pool deck correctly and have to replace along with a wall."

"Project manager was a general contractor not a pool person. You do not know the quality of the work until it is done then it is too late. Concrete has large dark blotches in a few places. I think it?s because concrete wasn?t mixed thoroughly leaving an inconsistent color. Looks bad. Developed a crack within the first couple of weeks and was told nothing could be done. Concrete around top of spa is crooked and inconsistent. Amateur job. My neighbor?s was done around the same time (different company) and is perfectly straight. Salesman was knowledgeable but never returned to check the job. I do not think anyone really knew what they were doing. Just kind of faking it. Do not recommend. No real upside to the job."

"A+ professional, honest, competent, and they got the job done ahead of schedule. Their installer, Isaac was knowledgeable, friendly, and totally cleaned up the site and removed the old unit. There is no doubt whatsoever that if I have any pool equipment issues in the future, I will call them in a second John Ferola"

"Jarrod was great. He always gave me updates week by week and always returned calls and answered any questions I asked. The workers are very professional and did a great job from excavation to the little details in stone work and tile work. My pool looks great and my entire backyard is finally a place in our house that me and my family can enjoy."

"The technician is really professional, polite, and friendly and the price is reasonable"