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"Leo was very helpful and quick to respond. We’re happy with how our 2 bathrooms turned out. Project was completed within the time promised. Our only complaint is that the workers did not clean up very well. But overall, we’re satisfied and we’ll use them again."

"Margaret did a wonderful job repairing our stained glass window. You can't even tell where the break was. I definitely recommend Margaret."

"The work was not performed by Different Group Glass because prior my partner arranged for another company to provide the service. I will consider Different Glass in the future, because the phone and online interactions were courteous. Nate was very responsive and the customer service was excellent."

"I own a relatively large Eichler home. When it comes time to replace my 30+ windows and 5 sliding doors, I did my research and received more than a few quotes.

Terry was the only company that came more than 1 time, as a matter of fact, 6 times, to come, explain the materials and options, re-visit to confirm what needs to be done, etc. Five Star Windows was the only company that showed me different double pane glass with Low E, Low E2, and Low E3 coatings and demonstrated how effective each is against heat. Terry also explained the price difference and recommend the one that would be ideal for an Eichler.

I was also replacing my skylights, all twelve 2 feet by 6 feet panels. All the other companies came, did the measurements, and offer exact double pane replacements. Terri took the time, did the measurements, explain to me what type of glass will give me the the optimal heat reduction. He also explained the current codes and what is required and safest for my family. What impressed me the most was he went up the roof, came down, and went back up again and was able to identify who made the Skylight frame. Granted my house was built in the 60's, but he identified the maker of the frame and contacted the maker to inquire if a new frame is more suited for my new triple pane skylights. This passion, knowledge, and expertise is welcome and not seen from other vendors I received quotes from.

On top of all the window work, I also decided to replaced my front door to a new pre-hung door with better weather proofing and seals.

I decided to go with Five Star even though they were one of the more expensive quotes, but I also believe in "you get what you pay for", and I am glad I did.

When all the windows came, Terry and his team Glenn and Jeff inspected every piece of glass. One of the glass was of wrong measurements, and it was sent back immediately for a new one. Then there were these twelve triple pane skylight glass panels. Upon inspection, Terry did not like how the seals were done and sent all twelve panels back. I would not have known otherwise, but Five Star took the initiative and took care of me. They could have ignore the issue and avoid the hassle, and I am glad they did not.

The install was done timely and as promised. Throughout the 3 week installation process, the crew Glenn and Jeff came on time daily and cleaned up every day when they are done.

The new front door handle and lock set took 6 weeks to come, and it came in the wrong color because of my own fault. Heather from the office worked with me and re-ordered. This time around, one of the lock sets did not work, so Heather ordered another set for me. The third time around, the incorrect set was picked and shipped by the shipper, and then the forth time, the lock handle was not the correct side, and the fifth time's the charm. Throughout this process, Heather had been more than accommodating and patient with me. I was frustrated myself, but she was professional and followed though every time.

On a final note, 2 months after the install, I notice a 6 inch scratch on one of the sliding doors. I called Five Star, and they had the manufacturer come and replaced the door panel, no questions, no hassles.

I am very glad I chose Five Star, I would recommend them to any of the my friends and family. I would say it again, you get what you pay for. Five Star and the entire team certainly showed me a quality and hassle free experience."

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We just used them and it turned out pretty well. There was one mistake but they are correcting it so it turned out really well.

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"Excellent craftsmanship. Very reasonable price. Quote was right on target. New bathroom floor tiling. New extended glass shower enclosure with all new tiling floor to ceiling. New lighting and vanity with sink and custom fixtures."

"THESE PEOPLE DID GOOD WORK. THEY MADE ALL OF THE REPAIRS AND THE WORK HAS CONTINUED TO BE GOOD TO THIS DAY. WE WOULD BE HAPPY TO HIRE THEM OVER AND OVER AGAIN."

"They are very polite.  They keep moving and get the job done.  They go above and beyond.  I thought they would be done with the windows by 4 pm, they actually were done at 6 pm, with adding little things on, and they didn’t charge me extra.  They do a good job of hanging Christmas lights and usually have pretty good suggestions, based on what I want of where the lights should go and so forth."

"The company called to let me know the person they were sending was a little delayed.  That was thoughtful and appreciated.  He arrived just a little bit later than scheduled.  The worker was good, polite and professional. 
It would have helped to been given a list of materials needed prior, as the worker and I had to go to the lumber yard together.  Someone else mentioned that, but I had no idea what to buy.  And probably the person doing the repairs needed to eyeball it as well.  But that time was included in the time allocated for repairs.  We went to the closest place not the least expensive place.
The worker was quiet, thorough, and replaced the rotted wood with new.  That was during the summer, and I have not had any problems (although it has been a rather dry winter.)


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With years of experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest in Build Glass.