Get matched with top countertop and backsplash pros in Pacific Grove, CA

"Frank and team were awesome to work with. We ended up doing a full remodel and the project turned out amazing."

"Great experience, lots of good ideas and was very willing to work with my ideas"

"Very detailed person, clean when the job is done, highly recommend."

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Unreliable. He gave an offer and I prepared a draft contract. He asked for changes and clarifications. Changes to extend time frame from 60 to 90 days accepted and clarifications provided. Even include an extra 30 days as buffer. The only thing left was to sign a contract. Doesn't respond to messages or phone calls. Looks like a nice and knowledgeable person, but doesn't like to be held responsible for the work and timings."

"They were prompt and did the work the"

"Santos Construction was simply awesome! The crew was amazing, always on time, cleaned up great every day, completed the job on time, and the end result was completely professional. The quality of the work exceeded my expectations. I would and will hire them again for my next project."

"Jim Johnston and his fantastic team of real pros worked hard and transformed an aging dark cramped bathroom space into an absolutely beautiful modern miracle. We hired Jim's wife Day as a designer and her ideas and creativity created the magic. We had a great experience with back and forth communication throughout the process. Each of the subcontractors were master craftsmen. They all took great pride in their work and genuinely wanted us to be happy. We could not be happier with the finished product, and cannot recommend them highly enough."

"Jim and his carpenter were both all over this project. Parts/materials were ordered the same day work contract was signed. The old deck was quickly demolished and hauled off. I checked in 2 - 3 times over the build period and could see Jim's team had zero problems building exactly to architectural print. I was very impressed with the build quality and workmanship as well as overall interactions with me. Job well done."

"Theses guys are unbelievably professional and responsible. Most of the contractors they don't response but they return my call all the times. The quality of their work is impeccable ."