Get matched with top pool and spa technicians in Murrieta, CA

"David and his pool company were good when we were getting maintenance on our pool weekly. When we switched to bi-weekly is when everything changed. We have a salt pool and we noticed that when his technician was coming, he was only there for a short while and it seemed like the pool was not getting cleaned thoroughly. We noticed slime on the sides of the pool and dead leaves and bugs. We brought this to his attention with pictures and videos. First, he tried saying that he was not aware that we had switched to bi-weekly. Then we showed him text messages where we had confirmed. Then he tried saying it was because the water level was below the skimmer box. So we made sure it was always remaining full. He also said that we had not wanted to have our filter cleaned and changed, to which we again showed him text messages where we approved the cleaning and changing of our filter. He kept insisting that we should go back to weekly cleaning. Finally, he said that the technician who serviced our pool had informed him via a picture that our skimmer was cracked. We were astonished that he did not immediately inform us and asked if he could please forward the picture that was sent to him so we could get our home warranty company to open a claim. He refused and kept dodging sending it or even answering direct questions as to whether he would send it. We have a remaining balance with the company but it is so difficult to consider paying it and we have had to purchase over $300 of supplies to try and clean it ourselves. The most troubling thing is we had another pool company come out to give us an estimate of what it would cost and they informed us that someone had turned the pump system off. We never go back to the pool supply area and are absolutely baffled as to what happened the last two months we were being serviced by this company. Like I said, before we switched to bi-weekly services, things were fine. It was not until we changed that things started getting bad and it seemed the whole thing was to try and get us back to weekly services. We now have a very dirty pool and who knows how much it is going to cost to repair it."

"I would encourage anyone to hire them! They were referred to me by a family member. I have hired them for 3 different services. All 3 times I was completely satisfied. I will continue to hire them. Thank you Kling pools!"

"I like the X-Man👍, the spa was foaming up big time this morning. Mom and I just went and dropped the dogs off. I come back at Crystal Clear water , looks like it’s ready to jump in,not one bit of foam.👍 Thank you, X-Man"

"Excellent job fast and quality work done by Evan courteous and kind person would hire them again"

"We hired Tropical Breeze to complete a driveway replacement in July of 2023. Shortly after the driveway was completed and the final bill was paid, we noticed large unsightly dark spots all over the entire driveway. Some of the bigger spots measure over five feet long and three feet wide. We contacted JJ, the owner via text to explain the problem and attached plenty of photos. We also asked if he would return to the job site to look at the dark spots in person. He was very dismissive from the get-go and said there wasn?t much that could be done and to wait until the summer to see if the spots lightened up or go away. We waited the recommended time and the large unsightly dark spots did not go away. We reached out again via text explaining the problem did not improve and again asked to schedule a phone call to discuss. He was again very dismissive and unwilling to even discuss the problem let alone do anything about it. Do not use this contractor. "

"The pool is 50 years old and had been empty for a while. When it came time to remodel, we got three estimates and Rick was the best quote and seemed the most dependable of the three companies. He scheduled the remodel quickly and the work was done on time. He had samples in the truck to show us right then. His crew was professional, quick, and cleaned up the old material. The pool is beautiful, and we are so pleased with the work done. We highly recommend New Wave Pool remodeling for their professionalism, competitive pricing, and a job well done! JB"

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